Fantastic products, our kids are loving the new pool!
Our kids are in the pool daily and we are in it every other day. Our tranquility pool is so easy to maintain even I can do it! Love love love the pool.
Fibreglass Pool Suppliers / Installer
We had a Tranquillity 6.2m Resort Pool installed on the 24th November 2019 at Catherine Hill Bay. Tranquillity Hunter changed ownership during our build process, which could have caused problems but didn't. Sadly Vicky who was a great help sold after apparently 26 years ownership. The new owners retained all staff, so thankfully our process went perfectly. Stacey and Karee manage the admin process and were wonderful. They always kept us, the difficult customer informed throughout the process. Delays occurred with DA approvals, (thanks Lake Macq...uarie Council!) and there was a small hiccup in delivering our shell from the manufacturer. However our major deadline of a birthday pool party on the 8th December and offcourse Xmas Day appear to have been met. Just concreting to occur in a few days. Given everyone wants to have completion for Xmas, we understand that it is always difficult meeting everyone's demands. Tranquillity have achieved this for us. Our pool looks wonderful in our chosen Beach Sand colour. I will add photos once our paving is done. We expect many years of noisy kids enjoying this pool. Tranquillity Hunter organised the DA application, friendly advice to us along with recommending known and proven sub-contractors to dig, install and complete the works. This was after a bad experience with Compass Pools (see my other review). All the staff and sub-contractors have been excellent. We have just built a new home so we are soooooo grateful that we had no issues with this project as we know how bad it can be if the sub-contractors don't do their job well enough. We would like to thank Tranquillity Hunter / Belmont (Bill, Stacey, Karee), along with Tranquillity Hunters recommended subcontractors - Mick the best installer you could ask for, Mick / Dingo Concept Landscape who is doing our concrete / paving. They have both busted a boiler to meet our must have deadline. I rarely place good reviews on Product Review after frustrating experiences so how good must this team be to get a glowing testimonial from me.
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