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Travel Megastore

Travel Megastore (page 3 of 9)

4.0 from 161 reviews · View Statistics

Reviews

  • Transparency
    4.6 (91)
  • Customer Service
    3.9 (11)
  • Trip Completed Yes (1) · No (10)
  • Ease of Booking
    4.1 (10)
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Hot Stuff

Hot StuffGreater Melbourne (Outer), VIC

Excellent servi

published

I booked a cruise with Jodie ONeill and her service was first class. Would definitely go through here again. She gave me all of the information I requested and was very courteous in her demeanour.

1 comment
Travel Megastore
Company RepresentativeTravel Megastore
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Wendy

WendyGreater Melbourne (Metropolitan), VIC

Great service

published

Quick answer when calling the main number put us in contact with Darren Sharman. He was professional, friendly, capable, accountable to his word and timely. Thanks to his follow through we were able to upgrade from an online inside cabin originally booked with another company to a balcony for $10 each with no headaches.
Thanks. Will be using Cruisemega store again.

1 comment
Travel Megastore
Company RepresentativeTravel Megastore
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Julie-Anne S.

Julie-Anne S.South East Queensland, QLD

Really helpful and efficient.

published

Thanks Darren S for your excellent, efficient communication that helped us save time and money in the booking process for our cruise. You went above and beyond to assist and quickly responded to our multiple questions.

1 comment
Travel Megastore
Company RepresentativeTravel Megastore

Thank you so much for your positive feedback. We are pleased to hear you are happy with your experience and look forward to booking you more holidays in the future!

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Julie

JulieHunter Region, NSW

Excellent service

published

After making my first cruise booking with Belinda earlier this year I subsequently chose to use Belinda as my preferred TA for all my bookings. Belinda has been very prompt in responding to my emails and VERY patient with my innumerable questions regarding all my cruise bookings. The price Belinda secured on my solo cruise Vancouver to Honolulu on the NCL Jewel was amazing. When I noted I didn't receive the double points for that sailing Belinda contacted NCL having checked the recording in which the NCL representative stated I would receive double points. I was delighted to confirm with Belinda I received the extra points which propels me into the next sailing category (which provides two free speciality dining offers).

1 comment
Travel Megastore
Company RepresentativeTravel Megastore

Ensuring that our members have a positive experience right from the beginning is our top priority and we are glad to see you are happy! We will certainly let Belinda know of your comments and we cant wait to help you book your next holiday!

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Barry I.

Barry I.Gippsland, VIC

Best service from Jodie .

published

We found the booking process very easy with Jodie's expert help . looking forward to our trip . we would recommend her with no hesitation , she was very patient and attentive and made the whole booking experience a breeze , thanks Jodie .

1 comment
Travel Megastore
Company RepresentativeTravel Megastore

We are pleased to hear that you are happy with your experience! Jodie will be happy to hear of your positive feedback as well.

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Very happy with Jodi. Will book again with her

published

Have not sailed yet. But was more than happy with Jodi. Very helpful and friendly. Jodie customer service was great. Jodie knew what she was talking about and what I wanted.

1 comment
Travel Megastore
Company RepresentativeTravel Megastore

Thank you so much for your positive feedback. We are pleased to hear you are happy with your experience and look forward to booking you more holidays in the future!

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Amazibg service/customer service

published

I have not yet gone on my trip but the way Belinda Weblin dealt with me and helped me was beyond amazing. Her customer service was top notch she knew what she was doing.

1 comment
Travel Megastore
Company RepresentativeTravel Megastore

We are pleased to hear that you are happy with your experience! Belinda will be happy to hear of your positive feedback as well.

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Guy

GuySydney, NSW

  • 3 reviews

Great service

published

The booking process was easy & the follow up service from Naveen was great. He answered all my questions and was very helpful. Things were done promptly and payment process was easy.

1 comment
Travel Megastore
Company RepresentativeTravel Megastore

We are so pleased that you are happy with your experience! Enjoy your holiday!

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Scott M.

Scott M.Perth, WA

Incredible Service

published

Our cruise solutions specialist Belinda has been incredibly helpful and provides amazing service. She is so knowledgeable, so friendly and is so genuinely excited for you about your cruise. We have just booked our second cruise through Belinda after such a great experience with her (and with our first cruise) and it definitely won't be the last.

1 comment
Travel Megastore
Company RepresentativeTravel Megastore

Ensuring that our members have a positive experience right from the beginning is our top priority and we are glad to see you are happy! We will certainly let Belinda know of your comments and we cant wait to help you book your next holiday!

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Michelle

MichelleVictoria

First class customer service

published

My cruise specialist Isabella was extremely knowledgeable, friendly & caring. I was nervous about my first cruise with the family but she put my worries at ease. Turn around times were so quick & prices fair. So happy with my decision. Thank you so much Isabella!

1 comment
Travel Megastore
Company RepresentativeTravel Megastore

Thank you so much for your positive feedback. We are pleased to hear you are happy with your experience and look forward to booking you more holidays in the future!

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Wonderful experience

published

Wayne was a delight to organise our cruise with. Very friendly, professional and extremely helpful. Made the boys are whole process simple and straight forward. Cant wait for our cruise now.

1 comment
Travel Megastore
Company RepresentativeTravel Megastore

We love to see when our members are happy and enjoying using our services! Ill be sure to pass on the positive review.

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Great customer service made our booking easy and painless

published

Found Isabella excellent to deal with there was never a problem for her to reprice or advise us on the changes we made on our booking she was also very efficient in the time it taken her for our prices and the booking process was made very easy from her execellent service.
Highly reccommend Isabella and look forward to dealing with her again

1 comment
Travel Megastore
Company RepresentativeTravel Megastore

We love to see when our members are happy and enjoying using our services! Ill be sure to pass on the positive review.

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Wil

WilSydney, NSW

  • 21 reviews
  • 26 likes

Great customer service - Alaska Cruise Booking

published

Had exceptionally great experience booking with Jodie. Found her very helpful and patient with us. She is very knowledgeable and was able to answer all our questions before booking us. Jodie is very pleasant talk to, never answered me negatively and has a very calm voice all throughout the many phone conversations we had. Will highly recommended her and company to my relatives and friends - actually doing it now.
Thanks heaps Jodie, will book with you again.

4 comments
Travel Megastore
Company RepresentativeTravel Megastore

Ensuring that our members have a positive experience right from the beginning is our top priority and we are glad to see you are happy! We will certainly let Jodie know of your comments and we cant wait to help you book your next holiday!

Wil
Wil
Travel Megastore
Company RepresentativeTravel Megastore

We will certainly pass that feedback on also. Enjoy your holiday!

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Shelley B.

Shelley B.South East Queensland, QLD

  • 2 reviews

Booked the cruise easily

published

I had a great experience with Isabella.
She was patient and very helpful looking at different options and I found her customer service top quality.
I would have no hesitation to refer this company to friends and others

1 comment
Travel Megastore
Company RepresentativeTravel Megastore

It was great to work with you and we appreciate the time you've taken to write such a positive comment, thank you.

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Danielle A.

Danielle A.Northeast, VIC

Great experience

published

Booked with Louisa smooth easy transaction from quote to payment everything explained, great communication cannot wait to travel om our short cruise. First time using a TA to book, will be our 2nd cruise, will use again next time. Helpful and worked hard to get best deal available. Thank you

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Anonymous

AnonymousWimmera, VIC

Carnival Spirit here we come !

published
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Mike

Mike

  • 3 reviews
  • 1 like

Off to New Caledonia

published

A very simple booking process and excellent customer service from Darren Sharman. This will be our second cruise and we were over the moon with the price we have paid.

1 comment
Travel Megastore
Company RepresentativeTravel Megastore

Thank you so much for your feedback. Our company values put member satisfaction as top priority. Its members like you that make our job wonderful. We look forward to serving you again; We will certainly let Darren know of your comments

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Diamonddel

DiamonddelMetropolitan Adelaide, SA

Going to Tassie - Again!i first

published

I first contacted Darren yesterday afternoon looking for 3 cabins as my two sisters and I, with partners were looking to travel as a group. However, we couldnt seem to agree on a destination and last night I advised Darren that we wouldn't proceed.
This morning though, my husband said we should still cruise on our own so when I reconnected with Darren he sprang into gear for us and forwarded me full details in an email. Couldnt wish for a more obliging, happier sounding consultant with whom to discuss my requirements.

1 comment
Travel Megastore
Company RepresentativeTravel Megastore
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Mahyar Firoozi

Mahyar FirooziSouth East Queensland, QLD

Excellent customer service

published

First cruise trip for family and got a excellent service from very kind lady natasa. thank you so much for helping me to get this done. thank you so much again

1 comment
Travel Megastore
Company RepresentativeTravel Megastore

Hi Mahyar,
We are pleased to hear that you are happy with your experience! Natasa will be happy to hear of your positive feedback as well.
Kind Regards,
Travel Megastore.

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Wonderful service

published

Belinda Weblin was great, helpful and very friendly. She was always available for any questions and queries I had. She searched a lot to ensure I got the best deal.

1 comment
Travel Megastore
Company RepresentativeTravel Megastore

We are so pleased to hear that you are happy with the service you received! Belinda will also be happy to hear of your positive feedback!

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Page 3 of 9
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Questions & Answers

Paola F.

Paola F.asked

Any information about cruise megastore 2 for 1 vouchers? Are they worth buying?

1 answer
Travel Megastore
Company RepresentativeTravel Megastore

Hi Paola, thank you for reaching out to us. We do have a 241 rewards program and if you would like some more information please contact us on 1300 859 861. We look forward to hearing from you.

Yvonne K.

Yvonne K.asked

Just read the reviews after joining up for 241. I am a bit nervous about you deals. How can I be certain you have my best interest at heart?

1 answer
Travel Megastore
Customer ServiceTravel Megastore

Hi Yvonne, We can guarantee that we will provide you with the best deals in the market when booking your cruise and certainly do have your best interests at heart. Depending on what you book you can literally save yourself thousands of dollars. As your sales consultant would have mentioned the TwoforOne pricing is based on the first passenger paying the original cruise fare plus government fees and port charges. The 2nd passenger pays just government fees and port charges. These government fees are required to be paid by law. If you have any further concerns, please do not hesitate to contact us. There are always fantastic deals around and they chnge daily so make sure you read your TwoforOne emails and regularly check out the site.

Kaye C

Kaye Casked

What IS 241? Some reviews are not complimentary and this makes me nervous re my current booking for cruise in October on acific Dawn.

2 answers
Stephen G
Stephen G

The prices i was told by 241 rep did not match the over the top prices on their site. I kept getting told management would be in touch with me in 24 to 48 hrs.that was the end of last year. Still no contact. I told them i wanted my $ back. They dont get back to you and when they do its just another rep saying sorry cant help. Management will be in touch in 24 hrs. Rubbish. Would not recommend.

Kaye C
Kaye C

I have co concluded my booking for the cruise on pacific dawn and have found the travel consultant, Danielle, very helpful. I feel completely confident that all has been handled with professionalism. My only concern would be in trying to make phone contact I found I was put through to a call centre in the Philippines
However once I emailed Danielle she was very prompt in phoning me back

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