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Travel Money Oz

Travel Money Oz (page 2 of 19)

3.8 from 372 reviews

Reviews

Review distribution

5 star
212
4 star
49
3 star
11
2 star
12
1 star
88

Robin R.

Robin R.Queensland

  • Verified customer

First time use of Travel Money Oz

published

I travelled to China and used the card once at a hotel ATM. I did not try to manage an aspects of the card overseas. Local service was very good.

Transparency
CurrencyUSD
Competitive Exchange Rate Yes

Review collected in partnership with Travel Money Oz


Stephen Robinson

Stephen RobinsonMetropolitan Adelaide, SA

  • Verified customer

Quick, excellent service

published

Quick, effortless transfer of money. Assistant was very thorough and knowledgeable in the currency I required. Professional, polite, friendly. Good advice on holiday information for our travels. Highly recommend their services.

Transparency
CurrencyTHB
Competitive Exchange Rate Yes

Review collected in partnership with Travel Money Oz


Richie Blain

Richie BlainFar North Queensland, QLD

  • Verified customer

A big rip off

published

We travelled to Switzerland.
The card worked well overseas but to me it was a blatant rip off with conversion rates. The conversion rates were enormous seeing the swiss franc has approx. the same value as the US$ which was loaded onto my card. 400 swiss francs end up costing $441 US plus ATM fees. Even paying with the card as a credit card, the conversion rate seemed way out of wack. I will definitely getting rid of this card as soon as possible and stick with my ordinary bank eftpos and credit cards.

Transparency
CurrencyUSD
Competitive Exchange Rate Yes
1 comment
Travel Money Oz
Travel M.Travel Money Oz

Review collected in partnership with Travel Money Oz

  • Verified customer

Super easy!

published

So happy with travel money oz card, I was able to use it everywhere with ease and was easy to transfer money from sgd to aud to cash out after holiday !

Transparency
CurrencySGD

Review collected in partnership with Travel Money Oz


Jane

JaneGreater Melbourne (Outer), VIC

  • 2 reviews
  • Verified customer

Handy, but not Great

published

Handy to use overseas, but as there is only one card per person, if it gets lost that's disasterous. The last card company I used provided two card with the same number, so if one got lost, you can continue on with the other. Maybe Travel Oz could do the same thing. Other than that I'm still using it.

Transparency
CurrencyEUR, GBP and USD
Competitive Exchange Rate Yes

Review collected in partnership with Travel Money Oz


Samantha Pini

Samantha PiniDarwin, NT

  • Verified customer

Great travel accessory

published

We travelled to Bali
Was only declined twice at a certain Atms, not sure why.
Was handy to have the card and not worry about my actual bank card .
Not the biggest fan of the app layout but that was my only qualm.

Transparency
CurrencyAUD

Review collected in partnership with Travel Money Oz


Shelly

ShellySydney Surrounds, NSW

  • Verified customer

Very friendly staff

published

The staff at the rouse hill store were very friendly and helpful. Staff were very patient and cool even with a line of people waiting. I felt as though I was their only customer

Transparency
CurrencyAUD
Competitive Exchange Rate Yes

Review collected in partnership with Travel Money Oz


La P.

La P.Sydney, NSW

  • Verified customer

Amazing

published

Amazing staff very knowledgeable. Information on where to go and travel, also provided adaptors and card protectors for my cards when I am overseas. Never knew all the countries had different currencies.

Transparency
CurrencyEUR and HKD
Competitive Exchange Rate Yes

Review collected in partnership with Travel Money Oz

The reviewer stated that an incentive was offered for this review


Steven Bass

Steven BassSouth East Queensland, QLD

  • Verified customer

Excellent Service A++++

published

We are travelling to Hawaii and wanted a lot of smaller denominations for tipping, etc. This was no problem at all. We only used cash on this trip. The staff at Travel Money Oz were amazing. And the 14 day guarantee was an added bonus!

CurrencyUSD
Competitive Exchange Rate Yes

Review collected in partnership with Travel Money Oz

  • Verified customer

Great service!

published

Traveled to Europe therefore needed Euros, Travel Money Oz had amazing and they were really clear and to the point with what i needed! The Euros were nice and new just wished the rate was better but can’t do much about that

CurrencyEUR
Competitive Exchange Rate Yes

Review collected in partnership with Travel Money Oz


Rita

RitaSouth East Queensland, QLD

  • 2 reviews
  • Verified customer

I find the staff are very helpful and had no problem returning unused currency in Aussie money. Will use them again

published

Unable to use card in Antarctica because it had a chip and on trip from Amsterdam to Budapest. Was told they didn't accept prepaid cash cards. Only found out when I came home how to find out my balance

Transparency

Review collected in partnership with Travel Money Oz


  • Verified customer

Travel Money Oz is the way to go

published

The Travel Money OZ card is great. The employee who set this up for me at the Hornsby Store was fabulous, It's changed the way I travel with money. Highly recommended.

Competitive Exchange Rate Yes

Review collected in partnership with Travel Money Oz


  • Verified customer

Excellent Service

published

We use this service because we can go into the branch and get the cash money we need without having to order it. The assistant was well informed, polite and extremely helpful. We have tried other places including our bank, and this is a much better experience, and so we have now used Travel Money Oz three times, and will use them again in the future.

Transparency
CurrencyHKD
Competitive Exchange Rate Yes

Review collected in partnership with Travel Money Oz


Bianca Smith

Bianca SmithMetropolitan Adelaide, SA

  • Verified customer

Travel Money Oz; a great help

published

Travel Money Oz was a great help in exchanging Aussie dollars for Indonesian rupiah when i visited Bali;
the customer service was good and even let myself and my mother know that if we had any Indonesian rupiah upon our return it would be for much less for the Aussie dollar and even let us know some of the scams that the Balinese people were running/doing

Review collected in partnership with Travel Money Oz


Steve R

Steve RSouth East Queensland, QLD

  • 2 reviews

Cash Advance Fees charged when loading with Credit Card - with no warning!

published
Transparency
CurrencyEUR
Competitive Exchange Rate No
1 comment
Travel Money Oz
Travel M.Travel Money Oz
Jan

JanSouth East Queensland, QLD

  • 2 reviews
  • Verified customer

This is perfect - a must for travelling overseas.

published

I travelled to America and Canada, then New Zealand. My card was accepted at all places. It was easy to manage while I was overseas. The Customer Service was exceptional - they were very efficient and professional and knew all the details of currency exchange.

CurrencyCAD, NZD and USD

Review collected in partnership with Travel Money Oz


John Campbell

John CampbellMetropolitan Adelaide, SA

  • Verified customer

Waste of time

published

Unable to use card when needed in Hungary ustomer service average need to use card for business but card did not work when it was needed. No reason shown or given .

Transparency
Competitive Exchange Rate No
1 comment
Travel Money Oz
Travel M.Travel Money Oz

Review collected in partnership with Travel Money Oz


Carolyn Gibson

Carolyn GibsonSydney, NSW

  • Verified customer

Great service with a good selection of note denominations

published

Travelling to Africa & required smaller denominations & clean crisp US notes which they had in hand immediately which saved a lot of time plus South African Rand. Thank you Travel Money Oz

Review collected in partnership with Travel Money Oz


Nicole

NicoleSydney, NSW

  • 3 reviews
  • Verified customer

Exactly what I needed for travel

published

App is easy to use and perfect for travel anywhere in the world. You can top up anytime and view your balance at a moments notice.
Highly recommend this product.

CurrencyUSD
Competitive Exchange Rate Yes

Review collected in partnership with Travel Money Oz


  • Verified customer

the rate,at,airport on arrival on south africa was much better

published

travelled to South Africa
told them in Australia rate is,always better at destination but they disagreed, so to prove my case I bought some rand and got 9.3 compared to 9.7 here in south africa. they are there for the uninformed. answer always change at destination

Competitive Exchange Rate No
1 comment
Travel Money Oz
Travel M.Travel Money Oz

Review collected in partnership with Travel Money Oz


Page 2 of 19

Questions & Answers

Marie

Marieasked

Hi , can my 17 year old use this card for traveling ?

1 answer
Travel Money Oz
Travel M.Travel Money Oz

Hey Marie,

Yes! Your child will however need to complete the identity verification in person at your nearest Travel Money Oz store. Only Australian Passport or Drivers License will be accepted as valid ID. Hope this helps :)

Thanks,
Jordan


Marie

Marieasked

Hi , can a 17 use this card?

2 answers
Travel Money Oz
Travel M.Travel Money Oz

Hey Marie,

Yes! Your child will however need to complete the identity verification in person at your nearest Travel Money Oz store. Only Australian Passport or Drivers License will be accepted as valid ID. Hope this helps :)

Thanks,
Jordan

Marie
Marie

Thanks


Swigol S.

Swigol S.asked

Don’t you guys ever going to the flinder store in melbourne. their staff is untrained, very rude and unprofessional.

2 answers
HR John
HR John

No, I used the store at Westfield Knox, very helpful and patient.

Travel Money Oz
Travel M.Travel Money Oz

Hey Swigol,

We've reached out to you via the review you've also left on our page in relation to this.

Thanks,
Jordan


Get an answer from our members and Travel Money Oz representatives

Details

CategoryTravel Money

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