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Travel Online
4.6 from 1,200 reviews · View Statistics
See the Best Booking Services in 2022 as rated by Australians on ProductReview.com.au.
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Reviews

4.8
215 reviews
  • Transparency
    4.9 (150)
  • Customer Service
    5.0 (185)
  • Trip Completed Yes (191) · No
  • Ease of Booking
    5.0 (190)
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Michelle R.
Michelle R.Greater Melbourne (Outer), VIC
  • 4 reviews

Simple & great experience

published

Booking our first overseas holiday was easy and very affordable using TravelOnline. A consultant was always on hand to help and provide assistance when needed. We'll be using them again in future.

Travel Online
TravelOnline M.Travel Online

We're so happy to hear you had such a great experience with us Michelle. We really appreciate your feedback and are looking forward to helping you book your next trip.

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Robert
RobertSouth East Queensland, QLD

Fantastic service

published

Travelonline are easy to deal with, our consultant was prompt with all paperwork and quickly responded to any questions. The transfer service to and from the airport was on time and good quality vehicles. We will recommend Travelonline to anyone interested in traveling.

Travel Online
TravelOnline M.Travel Online

Thanks for the awesome feedback Robert! We are very happy to hear you enjoyed your experience with us. We're looking forward to helping you book your next trip.

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Tanya
TanyaPerth, WA

Efficient service

published

Travel Online made our holiday arranging so simple. We had such a great holiday in Phuket at Beyond Kata with all the information needed from Rachelle as soon as we booked.
Thanks so much

Travel Online
TravelOnline M.Travel Online

We're so happy to hear you had such a great experience with us Tanya. We really appreciate your feedback and will pass on your kind words to Rachelle. Looking forward to helping you book your next trip.

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Easy booking

published

Questions were answered quickly, the whole trip went off with no problems. No extra charges incurred. Had a wonderful holiday in Thailand at a very good price. Would definitely use travel online again.

Travel Online
TravelOnline M.Travel Online

Thanks for the awesome feedback Mandy! We are very happy to hear you enjoyed your trip to Thailand. We're looking forward to helping you book your next holiday.

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Rob Morris
Rob Morris
  • 4 reviews

Great Hoilday

published

Easy and straight forward quick to respond to any questions I had no addition fees knew what I was getting we booked a holiday to Bali staying at the Hard Rock was very clean and great service, the only fault or complaint is it is very pricey.
Would definitely book again with Travel Online

Travel Online
TravelOnline M.Travel Online

We're so happy to hear you had such a great experience with us Rob. We really appreciate your feedback and are looking forward to helping you book your next trip.

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Vo Rogue
Vo RogueGreater Melbourne (Outer), VIC
  • 2 reviews

1st Class service all the way

published

I can't recommend Travel Online highly enough, the service was excellent, great value for money holiday and a stress free holiday.

Thank you to Rachelle and the team, we will definitely be back to book with you again and will be recommending you highly to family and friends :-)

Travel Online
TravelOnline M.Travel Online

Thanks for the awesome feedback Vo! We are very happy to hear you enjoyed your experience with us. We'll be sure to pass on your kind words to Rachelle. Looking forward to helping you book your next trip.

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Kim
KimSouth East Queensland, QLD

Excellent customer service

published

No question too silly to ask, they were very understanding and helpful, first time booking overseas holiday. Made us feel very comfortable , checked with us a week before travel to make sure we had covered all aspects for our trip going above and beyond.

Travel Online
TravelOnline M.Travel Online

We're so happy to hear you had such a great experience with us Kim. We really appreciate your feedback and are looking forward to helping you book your next trip.

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Superb!

published

Package deal to Thailand including airfares,transfers, accommodation in a beautiful centrally located resort with amazing swimming pools and breakfast. Great value for money, everything paid for up front. All went very smoothly. Travel online is easy to deal with, would definitely book again if they had a deal that suited our needs.

Travel Online
TravelOnline M.Travel Online

Thanks for the awesome feedback Duncan! We are very happy to hear you enjoyed your experience with us. Looking forward to helping you book your next trip.

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Jacqui
JacquiHunter Region, NSW

Fantastic

published

Holiday to Fiji for 2 adults and 3 children, booked online, everything via email, easy and excellent service, would highly recommend and will definitely book through travel online again. Holiday was exactly as described, excellent value for money

Travel Online
TravelOnline M.Travel Online

We're so happy to hear you had such a great experience with us Jacqui. We really appreciate your feedback and are looking forward to helping you book your next trip.

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Good service, great deals.

published

Travel Online gave us a great deal on our resort accommodation in Ubud, Bali, with many package inclusions. Everything was booked and paid for prior to our trip, everything went smoothly and was in place as expected. Would book through Travel Online again if they had a deal that suited what we were looking for.

Travel Online
TravelOnline M.Travel Online

Thanks for the awesome feedback Leanne! We are very happy to hear you enjoyed your experience with us! Looking forward to helping you book your next trip.

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Boots
Boots
  • 2 reviews

Always amazing service my first choice when booking a holiday !

published

Thailand visit loved it will book again through travel online always amazing service and fantastic to deal with don’t hesitate to book through travel online ! Everything is as stated and any questions about anything are not a problem for the consultants .

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Travel Online
TravelOnline M.Travel Online

We're so happy to hear you had such a great experience with us. We really appreciate your feedback and are looking forward to helping you book your next trip.

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Promised and delivered

published

This trip was our first through travelonline .So easy I had a question after I booked and was helped with ease .our package had transfers, late check out ,food vouchers and more . Everything you could ask for and everything was on time ,delivered with no stress .would definitely book through them again ...Thankyou was a great holiday with no stress.

Travel Online
TravelOnline M.Travel Online

Thanks for the awesome feedback! We are very happy to hear you enjoyed your experience with us! Looking forward to helping you book your next trip.

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Chaz
ChazSydney, NSW

Excellent service

published

Great experience, no hidden costs.
I would not hesitate to use Travelonline again. We had no problems from start to finish and staff were quick to reply when I had questions.

Travel Online
TravelOnline C.Travel Online

Hi Chaz, We're so happy to hear you had such a great experience with us. We really appreciate your feedback and are looking forward to helping you book your next trip.

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Kylie F.
Kylie F.Hunter Region, NSW

Wonderful service all round!!!

published

Great service by everyone at Travelonline. After hour service was also great. I initially booked the incorrect date for our return flight and the girls picked it up straight away.
We booked 7 nights at Phuket and had a fantastic holiday at the Centara Grand, Karon Beach.
I would book again
Thanks !

Travel Online
TravelOnline C.Travel Online

Thanks for the awesome feedback Kylie! We are very happy to hear you enjoyed your stay in Phuket! Looking forward to helping you book your next trip.

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Great value no hidden costs

published

Great value deals everything as promised
No hidden costs
First time I have booked with them and would highly recommend to everyone
Booked 14 nights with flights and accommodation to Phuket. Everything was as promised

Travel Online
TravelOnline C.Travel Online

Thanks for your feedback Lesley! We are very happy to hear you had a great experience with us and enjoyed Phuket. Looking forward to helping you book your next trip.

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jackie
jackie
  • 2 reviews

excellent service

published

No additional fees
all inclusive resort Fiji - no did not meet my expectations - I chose this location not the agent - Coral coast is too far to travel after the flight with a child
non applicable

Travel Online
TravelOnline C.Travel Online

Hi Jackie, we're happy to hear you had such a great experience with our customer service. Looking forward to assisting you book your next trip, perhaps somewhere a little closer to home for your kiddo to enjoy.

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Michael
MichaelGippsland, VIC
  • 4 reviews
  • 1 like

Great Service and after sales assistance

published

Lisa was really easy to deal with, kept us up to date and made sure we were aware of flight delays and transfer changes, even when we were over seas - thanks

Travel Online
TravelOnline C.Travel Online

Hi Michael, We're so happy to hear you had such a great experience with us. We really appreciate your feedback and are looking forward to helping you book your next trip.

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Pefect service and assistance!

published

Great service provided. Our consultant assisted us greatly in our plans and everything was as it stated in our itinerary. Great choice of place to stay also - as a family of 4 we had an awesome time and will def use travel online again! Thank you so much

Travel Online
TravelOnline C.Travel Online

Hi Bel, We're so happy to hear you had such a great experience with us. We really appreciate your feedback and are looking forward to helping you book your next trip.

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Terry
TerrySouth East Queensland, QLD

Great relaxing holiday.

published

Everything went according to plan,which meant absolutely no stress at all. Two things that really impressed me,were that the flights included check in baggage,and that transfers to,and from the airport were included in the price,unlike most other packages on offer. Also the Centara Karon resort was fantastic,with great food,and fantastic staff. Would certainly recommend Travel online to anyone.

Travel Online
TravelOnline M.Travel Online

Thanks for your feedback Terry! We are very happy to hear you had a great experience with us. Looking forward to helping you book your next trip.

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Top service.

published

Travel online was excellent to deal with no problems at all . Only issue was with the two hotels in Thailand. We had to leave a substantial amount of cash at reception as a bond.No problem if you have a credit card but if you don’t ,like us you’ll need a bit of cash on you.

Travel Online
TravelOnline M.Travel Online

Hi Ricky, We're so happy to hear you had such a great experience with us. We really appreciate your feedback and are looking forward to helping you book your next trip.

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Tanmuz
TanmuzMid North Coast, NSW
  • 2 reviews
  • 2 likes

So easy

published

Really couldn't ask for a less stressful way to book a holiday. Communication & service was excellent. Definitely book through Hoot holidays again. Highly recommend Hoot holidays. Nothing was to much trouble.

Travel Online
TravelOnline C.Travel Online

Thanks for your feedback Tanmuz! We are very happy to hear you had a great experience with us. Looking forward to helping you book your next trip.

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Michael
MichaelSouth East Queensland, QLD

Quick and Easy!

published

Everything was as described! Could not fault the service and communication. We booked flights, resort, transfers and tours. All came together effortlessly. You really couldn’t ask for a less stressful way to book.

Travel Online
TravelOnline M.Travel Online

Thanks for your feedback Michael! We are very happy to hear you had a great experience with us. Looking forward to helping you book your next trip.

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Luisa R
Luisa RSydney, NSW
  • 3 reviews

Great service

published

Our family of 5 wanted a skiing holiday in Queenstown. From my initial enquiry with TravelOnline to the actual holiday was so easy and the consultants are so helpful and friendly. They provided us with lots of information and guided us through the best deal for us. Highly recommend

Travel Online
TravelOnline M.Travel Online

Hi Luisa, We're so happy to hear you had such a great experience with us. We really appreciate your feedback and are looking forward to helping you book your next trip.

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Sukumaran
SukumaranSydney, NSW
  • 4 reviews
  • 1 like
  • Verified

Good consultants

published

We booked a holiday package to Phuket for a group of six of us. We were very happy with Travel-on-lines handling. All organised very well. Their local (Phuket) organisers were very good too.

Travel Online
TravelOnline M.Travel Online

Thanks for your feedback Sukumaran! We are very happy to hear you had a great experience with us. Looking forward to helping you book your next trip.

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Naljaya
NaljayaPerth, WA
  • 3 reviews

Phuket Graceland Resort & Spa

published

Good relabel and an honest Package.
The representative [Concierge] who came to meet us [Ms Grace] was helpful as well as the two drivers provided their services from and to the airport.
The package provided and costings were reasonable and affordable.
Hope to do more tours in the future depending on the package costings.
Will recommend for the others too.

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