1st Class service all the way
I can't recommend Travel Online highly enough, the service was excellent, great value for money holiday and a stress free holiday.
Thank you to Rachelle and the team, we will definitely be back to book with you again and will be recommending you highly to family and friends :-)
Excellent customer service
No question too silly to ask, they were very understanding and helpful, first time booking overseas holiday. Made us feel very comfortable , checked with us a week before travel to make sure we had covered all aspects for our trip going above and beyond.
Folks stick to the good old face to face travel agent who will go out of their way to help and work for return business
Now I always thought the point of using a travel agent regardless of it being in a store or online was to look after your booking etc.
After needing to change holiday dates after my daughter has had emergency surgery we contacted travel on line with help for this as I would assume the agent looking after your booking would do just that....after explaining what has happened and why we may need to change travel plans. Yep they did the bare minimum and requoted us a new price to amend the booking. The main charges resulted from the airline, fair ...
Package deal to Thailand including airfares,transfers, accommodation in a beautiful centrally located resort with amazing swimming pools and breakfast. Great value for money, everything paid for up front. All went very smoothly. Travel online is easy to deal with, would definitely book again if they had a deal that suited our needs.
Holiday to Fiji for 2 adults and 3 children, booked online, everything via email, easy and excellent service, would highly recommend and will definitely book through travel online again. Holiday was exactly as described, excellent value for money
Good service, great deals.
Travel Online gave us a great deal on our resort accommodation in Ubud, Bali, with many package inclusions. Everything was booked and paid for prior to our trip, everything went smoothly and was in place as expected. Would book through Travel Online again if they had a deal that suited what we were looking for.
Always amazing service my first choice when booking a holiday !
Thailand visit loved it will book again through travel online always amazing service and fantastic to deal with don’t hesitate to book through travel online ! Everything is as stated and any questions about anything are not a problem for the consultants .
Promised and delivered
This trip was our first through travelonline .So easy I had a question after I booked and was helped with ease .our package had transfers, late check out ,food vouchers and more . Everything you could ask for and everything was on time ,delivered with no stress .would definitely book through them again ...Thankyou was a great holiday with no stress.
Great experience, no hidden costs.
I would not hesitate to use Travelonline again. We had no problems from start to finish and staff were quick to reply when I had questions.
Wonderful service all round!!!
Great service by everyone at Travelonline. After hour service was also great. I initially booked the incorrect date for our return flight and the girls picked it up straight away.
We booked 7 nights at Phuket and had a fantastic holiday at the Centara Grand, Karon Beach.
I would book again
Great value no hidden costs
Great value deals everything as promised
No hidden costs
First time I have booked with them and would highly recommend to everyone
Booked 14 nights with flights and accommodation to Phuket. Everything was as promised
No additional fees
all inclusive resort Fiji - no did not meet my expectations - I chose this location not the agent - Coral coast is too far to travel after the flight with a child
Great Service and after sales assistance
Lisa was really easy to deal with, kept us up to date and made sure we were aware of flight delays and transfer changes, even when we were over seas - thanks
Very helpful and obliging
We did a lot of the searching & preparation for our holiday. Where we needed advice it was there. Also where we were unaware of some things we would have liked more information. I think there was a level of misunderstanding now & again which can happen when using on line & more so with phone conversations. We should have had more Ts crossed & I dotted. Overall a good company to9 deal with. No hidden costs & documents delivered when agreed.
Pefect service and assistance!
Great service provided. Our consultant assisted us greatly in our plans and everything was as it stated in our itinerary. Great choice of place to stay also - as a family of 4 we had an awesome time and will def use travel online again! Thank you so much
Great relaxing holiday.
Everything went according to plan,which meant absolutely no stress at all. Two things that really impressed me,were that the flights included check in baggage,and that transfers to,and from the airport were included in the price,unlike most other packages on offer. Also the Centara Karon resort was fantastic,with great food,and fantastic staff. Would certainly recommend Travel online to anyone.
Travel online was excellent to deal with no problems at all . Only issue was with the two hotels in Thailand. We had to leave a substantial amount of cash at reception as a bond.No problem if you have a credit card but if you don’t ,like us you’ll need a bit of cash on you.
Really couldn't ask for a less stressful way to book a holiday. Communication & service was excellent. Definitely book through Hoot holidays again. Highly recommend Hoot holidays. Nothing was to much trouble.
Quick and Easy!
Everything was as described! Could not fault the service and communication. We booked flights, resort, transfers and tours. All came together effortlessly. You really couldn’t ask for a less stressful way to book.
Our family of 5 wanted a skiing holiday in Queenstown. From my initial enquiry with TravelOnline to the actual holiday was so easy and the consultants are so helpful and friendly. They provided us with lots of information and guided us through the best deal for us. Highly recommend
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Questions & Answers
When visiting Patong which is the best hotel to book and which is the best time of year to travel.
I am in my 60’s and love very good accom.andservice when on holidays,
TravelOnline M.Travel Online
Hi Sandra, November to February is the best time to visit Patong weather-wise as it is relatively mild and sunny with humidity levels dropping and temperatures cooling from the North East breeze. However flights and accommodation tend to be more expensive from November to February due to the favourable weather conditions over the holiday 'high' season. The low season generally occurs between March (After Chinese New Year) and October where flights and accommodation are much cheaper.
In terms of where to say, we would recommend either Patong Merlin Hotel or Burasari Phuket. Both are located quite close to each other. Patong Merlin is very popular with the Australian market and is a larger resort but is not located on a hill like some other resorts in Patong, making it easy to get around. Burasari is another great option but is a smaller, more boutique property that offers a more intimate experience. It is also quite a flat property and smaller, so very easy to get around.
If you'd like anymore advice or would like assistance in quoting and booking your holiday please give us a call on 1300 883 887 and one of our friendly consultants will be able to help.
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