Excellent service thoughout Covid 19 chaos
This is the first time I've used TWJ and I would recommend them to anyone. I had a claim for a return flight to Brisbane after my flight was cancelled in the Covid 19 emergency. The communication by both phone and email was first class and my claim was partially settled far sooner than I expected. I am still awaiting word from Singapore Airlines before the claim can be fully completed, but I have no concerns that TWJ will honour their responsibilities.
What a fantastic team
Robbed of our wallet in Italy containing cash and cards. The team at Travel with Jane was fantastic . Our lodgement and finalisation of our claim was resolved within 10 days ...
I have used it a few times
Was very happy to get full refund,
re Covid 19 The staff were polite.
Have another policy booked for November, looks like we will not again be able to travel outside Australia
- Comprehensive Travel Insurance
- Verified customer
Highly recommend the service
Owing to the Covid-19 I had to cancel my insurance. I was worried if I would receive a complete refund. I did not need to worry they refunded in full and responded extremely fast. I have travelled with Jane many times prior and I have recommended them to family and friends. My sister who chose another travel insurance company was not so lucky; she has learnt and for future travel she will choose Travel with Jane
Review collected in partnership with Travel With Jane
|Maximum Age Covered||99 years old|
|Overseas Emergency Assistance||$25,000|
|Pregnancy (max weeks)||Optional cover for up to 32 weeks|
|Resumption of Journey||$3,000|
|Hospital Cash Allowance||$200 per day, up to $6,000|
|Overseas Emergency Medical & Hospital Expenses||Unlimited|
|Loss of Income||$12,000|
|Luggage & Personal Effects|
|Theft of Cash||$1,000|
|Credit Card Fraud||Not Included|
|Travel Documents / Passport||$6,000|
|Maximum Single Item Limit||$3,000 (Laptops or Cameras)|
|Luggage & Personal Effects||$10,000|
|Rental Vehicle Excess||$5,000|
|Motorbike / Moped Coverage||Not Included|
|Domestic Pet Care||$650|
|Special Activities Packages|
|Snow / Ski||Optional Extra|
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