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Travel with Jane Domestic Travel Insurance

Travel with Jane Domestic Travel Insurance

3.0 from 4 reviews · View Statistics

Reviews

3.0

4 reviews
4
(0)
3
(0)
2
(0)
  • Value for Money
    3.0 (3)
  • Transparency
    2.3 (3)
  • Customer Service
    2.3 (3)
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if you want someone to call you back don't bother with Jane.

published

I purchased a policy with Travel with Jane, after paying my fee I received nothing, no confirmation email dead silence. I called 3 times and nothing, no one ever called me back. Fortunately I never had to make a claim I spent my whole holiday worrying about my pretty much non existent insurance.
I would NEVER use them again.

Value for Money
Transparency
Customer Service
Incentivised ReviewNo
DestinationAustralia
Claim MadeNo
Insurance Cover ForAdult
See all answers
james

james

  • 4 reviews
  • 2 likes

Would give it 0 stars if possible, utterly disgusting.

published

Easy to apply online, and that's where the service stops.
I read the PDS carefully and contacted customer service via "live chat" because their phone rang forever and then went to voicemail. Live chat just goes to an email service. In short, now am trying to cancel due to misleading PDS / staff who do not know the product. Has been a week and no one will contact me back after various emails, website requests and a call to an unmanned number.

Value for Money
Transparency
Customer Service
Incentivised ReviewNo
DestinationAustralia
Claim MadeNo
Insurance Cover ForAdult
See all answers
Nancye

NancyeSouth East Queensland, QLD

Excellent service

published

Having to change the date of travel, Travel with Jane was amazing. The companion that I am travelling with was denied insurance , from another company, because of the change of date.
My insurance was moved over to the new date instantly.
First time insuring with Travel with Jane, it will be my go to insurer from now on.
Thank you Travel with Jane.

Value for Money
Transparency
Customer Service
Incentivised ReviewNo
DestinationAustralia
Claim MadeNo
Insurance Cover ForSenior
See all answers
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Stoked

published

As a first time purchaser of travel insurance I’m blessed to have chosen Travel with Jane
Applying for the subscription was easier than I had ever imagined and surprisingly easy to understand.
The Customer service staff are very attentive and had answered all my queries.
Wasn’t put on hold forever either.

As a pensioner my domestic luxe subscription is affordable and covers all my needs
Jane thanks for supporting us women
For that I give you 11 our of 10

Insurance claim madeNo
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Questions & Answers

Sorry, there are no questions about Travel with Jane Domestic Travel Insurance but you can read 16 questions about Travel With Jane.

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Details

Compare all 4 Travel With Jane
CategoryTravel Insurance
UnderwriterLloyd's
Maximum Age Covered 99 years old
Medical Coverage
Overseas Emergency Assistance Not Covered
Accidental Death$15,000
Emergency DentalNot Included
Pregnancy (max weeks) Optional cover for up to 32 weeks
Resumption of Journey Not Included
Hospital Cash AllowanceNot Included
Overseas Emergency Medical & Hospital ExpensesNot Covered
Loss of IncomeNot Included
Permanent Disability$15,000
Luggage & Personal Effects
Theft of Cash $1,000
Delayed Luggage $750
Credit Card FraudNot Included
Travel Documents / Passport Not Included
Maximum Single Item Limit $3,000 (Cameras or Laptops)
Luggage & Personal Effects $10,000
Ancillary
Personal Liability A$1,000,000
Rental Vehicle Excess 5,000
Motorbike / Moped Coverage Not Included
Domestic Pet Care $650
Special Activities Packages
GolfOptional Extra
CruiseOptional Extra
Adventure Optional Extra
Snow / SkiOptional Extra
Compare all 4 Travel With Jane

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