??!
1 photo
Travel With Jane

Travel With Jane

Comprehensive, Basic, Domestic, Saver
4.5 from 72 reviews · View Statistics

Reviews

2.5

2 reviews
5
(0)
3
(0)
2
(0)
  • Value for Money
    3.0 (2)
  • Transparency
    5.0 (1)
  • Customer Service
    2.5 (2)
  • Claim Resolution Time2-4 weeks (1) and 3+ months (1)
  • Claim ApprovedYes · No (2)
Previous
Next
Viji and Ram

Viji and RamMelbourne

  • 5 reviews

Policy good value

published

Lodged claim in April 2020. Received email requesting more info. Sent over 2 months ago and yet not settled. Every time I followed up the agent was good at responding to update but yet to settle my claim.

Value for Money
Transparency
Customer Service
Incentivised ReviewNo
DestinationEast Asia (e.g. China, Japan, South Korea)
Claim MadeYes
Insurance Cover ForAdult
Claim Resolution Time3+ months
Type of ClaimTravel Delays/Cancellations
Claim DateApril 2020
Claim ApprovedNo
1 comment
Travel With Jane
Ben W.Travel With Jane

Hi there Viji - I'll check on this and come back to you.

Young

YoungMetropolitan Adelaide, SA

  • 5 reviews
  • 2 likes

Still waiting for claim to be processed. Really slow.

published
Value for Money
Customer Service
Incentivised ReviewNo
DestinationSouth-East Asia (e.g. Bali, Vietnam, Thailand)
Claim MadeYes
Insurance Cover ForAdult
Claim Resolution Time2-4 weeks
Type of ClaimMedical and Travel Delays/Cancellations
Claim DateJune 2019
Claim ApprovedNo
4 comments
Travel With Jane
Ben W.Travel With Jane

Hi there Young. So sorry to hear about this. If you comment with your policy number or email support@travelwithjane.com I can sort it out.

Young
Young

YC-TWJLUX-1811-003542 is my policy number. Glad that I have someone willing to help me out here...

Young
Young

No one followed up on this still

See all Travel With Jane reviews

Questions & Answers

Egbertus L.

Egbertus L.asked

Travel With Jane

Claim

No answers
Egbertus L.

Egbertus L.asked

Travel With Jane

Phone number

No answers
Egbertus L.

Egbertus L.asked

Travel With Jane

Contact number

1 answer
Egbertus L.
Egbertus L.

Phone number jane

Get an answer from our members and Travel With Jane representatives

Details

Compare all 4 Travel With Jane
CategoryTravel InsuranceTravel InsuranceTravel InsuranceTravel Insurance
UnderwriterLloyd'sLloyd'sLloyd'sLloyd's
Maximum Age Covered 99 years old99 years old99 years old99 years old
Medical Coverage
Overseas Emergency Assistance $25,000$15,000$5,000Not Covered
Accidental Death$15,000$15,000$10,000$15,000
Emergency Dental$2,000$2,000$500Not Included
Pregnancy (max weeks) Optional cover for up to 32 weeksOptional for up to 32 weeksOptional cover for up to 32 weeksOptional cover for up to 32 weeks
Resumption of Journey $3,000$1,500Not IncludedNot Included
Hospital Cash Allowance$200 per day, up to $6,000$150 per day, up to $3,500$100 per day, up to $1,500Not Included
Overseas Emergency Medical & Hospital ExpensesUnlimitedUnlimitedUnlimitedNot Covered
Loss of Income$12,000$5,200Not IncludedNot Included
Permanent Disability$37,500$15,000Not Included$15,000
Luggage & Personal Effects
Theft of Cash $1,000$300Not Included$1,000
Delayed Luggage $750$500Not Included$750
Credit Card FraudNot IncludedNot IncludedNot IncludedNot Included
Travel Documents / Passport $6,000$2,500Not IncludedNot Included
Maximum Single Item Limit $3,000 (Laptops or Cameras)$3,000 (Laptops or Cameras)$3,000 (Cameras or Laptops)
Luggage & Personal Effects $10,000$2,000Not Included$10,000
Ancillary
Personal Liability A$3,500,000A$3,500,000A$3,500,000A$1,000,000
Rental Vehicle Excess $5,000$5,000Not Included5,000
Motorbike / Moped Coverage Not IncludedNot IncludedNot IncludedNot Included
Domestic Pet Care $650Not IncludedNot Included$650
Special Activities Packages
GolfOptional ExtraOptional ExtraOptional ExtraOptional Extra
CruiseOptional ExtraOptional ExtraOptional ExtraOptional Extra
Adventure Optional ExtraOptional ExtraOptional ExtraOptional Extra
Snow / SkiOptional ExtraOptional ExtraOptional ExtraOptional Extra
Compare all 4 Travel With Jane

Visit official website

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.