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Excellent efficient and friendly service
I booked my Beijing to Ulaan Baatan leg of my Trans Mongolian Railway trip with this company. I chose them after doing some considerable research as I was originally a little wary to use an agency based in China, and was booking this through the internet/email from the UK. They gave lots of advice by email to help me plan my trip and provided an excellent service throughout the booking and delivery. They updated me at every stage of the way, always responding to my messages, and when I arrived at my accommodation in Beijing my train ticket was waiting for me as arranged. They provided an excellent, friendly service and I highly recommend them. They made the booking process very easy and stress free.
It was worth every dollar!
We booked a 4D3N tour of Beijing for 2 persons in March 2016. We had a driver, an English guide and the car let us warm during the entire trip - which was toward the end of winter.
Everyone in the team made sure we had the best vacation, from the arrangement before the trip, the day-trips themselves, and the post-activity checks to ensure they met our expectations.
It was everything we would ever have wanted! We will book again for Shanghai in October!
Best Tour Team-Will tour with them every time
I booked both a group tour and an individual tour with this Company and was delighted that I did so on both occasions. They are a very professional and accommodating group. Office tour guide and Driver staff are all professional and ready to support you in your exploration of their beautiful country. At all times on my tours I was extremely well looked after and my needs catered for. From my online booking negotiations -of which there were many, to the guides informative tour presentations it was TOP CLASS. No need to look anywhere else, these people are the ones to sign up with.
Convevient and easy!
i booked all my tickets from guangzhou to guilin to hong kong from the site. Very easy to use. Train time and seat availabilitys are up to date. The detailed information regarding how to retrieve the tickets were very helpful.
Excellent and VERY helpful!
Honestly, I am so thankful for the wonderful service provided by Travel China Guide. These professional people were excellent at communication with me via email from China to the United States. I emailed with questions and received excellent customer service and quick answers to my questions, even before I purchased tickets. I also called their phone number and spoke with a person who was very polite and she answered my questions. I used their website to search for tickets and to place my order two months before our trip. My purchase which was...immediately followed up with an email confirmation of reservation and ticket purchase and it included several telephone numbers, just in case I needed further assistance. We used their services to book tickets for 5 people on the high speed train from Beijing to Guangzhou. The tickets were waiting for us at the train station (our choice to do that instead of having them delivered to the hotel), and the instructions they emailed to us were so helpful! (The Beijing train station is very confusing and if I were to do it again, I'd request the tickets to be delivered to my hotel. Their train station instructions became so valuable to us. Glad we printed them out and brought them along). I have only praise for this team who helped make our trip through China even more enjoyable!
Fabulous and excellent tour - Xian
We had a fantastic time with Travel China. I liked the booking process. We reviewed several tour organizations and very glad that we chose Travel China Guide. From initial inquiry through to the tour, the team was extremely professional and responsive. The website is very friendly. Payment was made very easily. Finally, we booked one day tour. When we arrived in Xian, the tour guide phoned our hotel and informed us to get ready for tomorrow morning. Our driver picked us up promptly from our hotel. Our visit to Terracotta Warriors, City Wall and...Small Wild Goose Pagoda was a great experience, much thanks to our guide Susan! The tour guide is very knowledgeable and speak English fluently. She really gave us context to the places we were visiting, the history behind it and the rich ancient culture description. We had a small group tour (six persons). Everyone was friendly and accommodating. If you would like your trip to be stress and hassle free, we recommend using Travel China Guide.
Excellent service in every way.
We booked from the UK and the service was excellent and emails replied to when I had questions by return. We arrived at our hotel and the tickets were there waiting for us exactly as we had booked - a complex process was made really easy. Excellent service in every way.
Train ticket pre-purchase: easy to use
In general, your service worked quite well. I had even called you and spoken to an agent at your site who was able to answer my questions in English. Thank you.
I attempted to get the train tickets a few days before travel by going to Beijing North Railway station. For English-speaking travelers, this station is a little more difficult to navigate since many of the signs are only in Chinese. However, with your print-out, it was easier to find where I had to go to get my ticket. The authorities recognized the printout and sent me to the ticke...t office. A suggestion: bring a Chinese language phrase to hold up to people asking: “Where is the train ticket office?” Otherwise, with my passport, it was very easy to get my ticket. Stay confident and hold you place in line (queue). Sometimes, people will go to the front of the line, in front of everybody. But eventually, you WILL get to the front, and people will respect your position in line. The train-ride, itself, was very nice. I sat in a first-class seat. This car was 4-across (2 and 2). I found that even though my traveling partner picked his ticket up at a different time, his seat was right next to mine (due to booking 2 tickets through your web site at the same time). The second-class car was 5-across (3 and 2). The second-class car was also a little noisier. My car was quite quiet and comfortable. A Coke and a little bag of sweets was provided to each 1st-class passenger. Food carts also came by frequently. I brought my own food, so did not evaluate this service.
Personal service that made our travels in China so much easier
We had an excellent trip to China and I'm very satisfied with the service provided by travelchinaguide.
I liked the booking process. Especially how you grouped all my separate bookings together and put them in each mail. When I needed to adjust a ticket, this was done swiftly and I had to cancel one ticket and this was reimbursed promptly.
When we were in China, I was especially happy to pre-book the tickets through your site. The ticket offices were kind of chaotic and even though I went to the English speaking desk in Beijing, I was hap...py to have your translated printouts with the right questions and reservation numbers. Having all our train tickets in advance gave us peace of mind. We noticed that most trains had sold out as well. It was nice to know exactly which train we'd be on and which carriage and seats we were in. Train travel itself was very straightforward. Trains were punctual. The checkin was easy. Finding platforms was easy. One thing I didn't understand was why there are so many huge modern train stations without escalators or elevators. We had to drag our luggage across so many huge hallways and over so many stairs. Also the toilets on train stations in China are the dirtiest toilets I've ever seen anywhere in the world. So I would advise other travelers to avoid them!
I recently booked a trip on the Bullet Train to and from Beijing to Xi'an. I dealt with Larrisa at Travel China Guide -Day Tour, Train and Flight Bookings. The whole process was straight forward and easy. I booked my tickets using their website from Australia. I picked up my tickets from Beijing West Station. I followed the very explicit directions provided to me by the booking company. I was able to locate the correct Ticket Office, as directed, and collected my tickets the day prior to my journey. I was worried I would not be able to manage (...not being able to speak any Chinese at all) but it was all simple and clearly explained, step-by-step, in the information provided by the Travel China Guide. The trip on the Bullet Train was wonderful. The service is extremely efficient - much better than any rail services we have in Australia.
train tickets booking made easy and affordable
I traveled to China with my son. We bought tickets for trains in China using another agency a couple of months before we arrived because for some reason that company was telling us those tickets sell fast. Well when we arrived to China, someone told us about Travel China Guide tours and to our surprise, this wonderful agency had plenty of available tickets for other trains (long distance and also overnight trains to Datong from Beijing) we wanted to book, and even cheaper. I was the one who collected tickets at the train stations using the indi...cations provided by Travel China Guide Tours. I particularly remember that they tried to optimize our changing time in a station near Shanghai and I was a bit concerned we wouldn't have time to switch trains, but the process was very easy after following the instructions in the automatic e-mail we received after booking, in spite of having short time to collect the tickets (and I don't speak Mandarin!). And the fees were reasonable and not hidden. I reccommend this company to anyone who wants a reliable agency for booking train tickets in China with fool-proof instructions.
Great Chinese Travel Operator
Highly recommend the team at TravelChinaGuide for booking train tickets. Fantastic website and responsive team who were great at dealing with problems. Have travelled extensively in Asia and these guys are the best operators out there.
Train tickets reservation + travel assistance
ChinaTravelGuide assisted us to obtain train tickets for 7 individual day-by-day trips on our circle-china-tour Beijing-Shanghai-Xian-Beijing. The provided service meets all our expectations. Smooth e-mail communications, detailed ticket pick-up guidelines, useful travel tips, full time assistance and charming hospitality. I do really recommend ChinaTravelGuide to all travelers interesting to book train tickets in China.
1) Book train tickets far in advance to assure tickets availability . Booking window opens now 60 days prior ...
I wish I had found them earlier
I just wished I had found Travel China Guide Tours earlier when I visited China. I booked only half of my train trips with them because I previously had used another agency who charged a lot more fees than Travel China Guide Tours. Only when I was already in China a friend told me about them and I quickly realized they were very good.
Not only Travel China Guide Tours had the best price, but also the instructions/directions for collecting tickets at the train stations were super clear, and better than my previous experience. I hope they keep doing this great work.
We had a great experience with Travel China! We had a private tour (wife and husband) which allowed us to better control times and stops. In every city we were met by a guide with a car and driver. Airport to hotel, pickup at hotel, sightseeing and back to the airport at the end. Everyone was friendly and accommodating. We recommend Travel China.
Excellent Company for Train Tickets in China
I booked my train tickets online from Travel China Guide on a recent trip to China. The process was clear, easy and efficient and the support and interactions with the representatives were excellent.
Our experience was exactly as described when purchasing the tickets, making for a very enjoyable journey. The ticket prices and charges though travel China Guide were also very good, particularly given the high level of service.
We will certainly use Travel China Guide for future trips to China - highly recommended!
For my trip to China I used Travel China Guide Tours to book my train trips, it went very well and everything was easy, I highly recommend Travel China Guide Tours.
A perfect trip to China
I traveled with Travel China Guide Tours in April 2017. My partner and I joined a group tour that took us to the highlights of China.
The itinerary included cities like Beijing and Shanghai, natural landscapes in Guilin with a cruise on the Li River, the meeting of local families and tasting of traditional food, historical and cultural sites as the Great Wall and the Terracotta Warriors, visits to museums and the option of watching some traditional dances.
The overall experience was amazing.
The tour was very well organized and we had diffe...
The Best Option for Visiting China
For those considering a trip to China, we highly recommend Travel China Guide. My wife and I travel internationally extensively, using large tour companies such as Tauck, Abercrombie & Kent, Viking, National Geographic, etc.. But for trips to China, we only use Travel China Guide. We have booked 3 tours with them, the last with our daughter, son-in-law, and two grandsons. On this trip, we spent 14 days visiting Beijing, Xi'an, Chengdu, and Shanghai.
Travel China Guide provides total flexibility in defining where you go, where you stay, and ...what you see. You can use their recommendations, decide for yourself, or some combination. At each location, you are met by a highly trained tour guide that speaks excellent English and a driver. Although the itineraries are agreed beforehand, you can readily change them, even at the last minute. For example, my two grandsons, who are both avid swimmers, decided they wanted to swim in the Beijing Olympic pool. The next day it happened. How many times have you wanted to spend more time shopping, but the bus was leaving? How many times have you wanted to spend more or less time in a given location, but couldn't? How many times have you wanted to skip a meal, but the bus stopped for lunch and you felt obligated to eat? Forget the large US-based tour companies for your visit to China. If you want a "tailor made" trip to China at substantially lower cost and with much more flexibility, contact Travel China Guide and start planning.
I had a great experience in China with TravelChinaGuide Tours
When I first started planning my trip to China, many uncertanties and worries came to my mind on where to go and how to move around. TravelChinaGuide Tours made my tour really easy to plan, they helped me to customize it, they bought special train tickets for me and they were able even to find guides that speak both english and spanish. They were helpful and answer quickly always. I definitely recommend TravelChinaGuide Tours. I had a great experience in China thanks to them!
Excellent - highly recommended
I used Travel China Guide for booking our family train tickets between Nanjing and Shanghai. Through their website I was able to get accurate timetable information and train options for the trip. They were ordered from Australia online and they had it delivered to our hotel before we even arrived in Nanjing. The service and reliability took a lot of the stress out of our first experience with intercity train travels in China. I would heartily recommend Travel China Guide to anyone.
Easy and reliable way to book train tickets in China ahead of trip
I used Travel China Guide for booking all my train tickets on a 2 week trip to China. Through their website I was able to get accurate timetable information for each destination and after ordering the tickets online they had it delivered to my hotel so I could have them available at my arrival in Beijing. The process was easy, and they were quick to reply to any question I had regarding the booking process. I paid a fee on top of the train ticket price but for the service and reliability I got it was well worth it. I would recommend Travel China Guide to anyone who does not want to hassle getting tickets at the train station and need reliable service.
We booked a group tour to Beijing, Xian and Shanghai online. The entire tour was incredible well organized. They truly exceeded my expectations. Their tours were a great balance of flexible, free time and well planned, structured time. There is no way we would have been able to see and experience as much as we did on our own or with another group. The tour guides were incredibly knowledgeable, the hotels were very high end, the bus was clean and the driver provided a smooth ride. I would go on the exact same tour again if I had the opportunity - it was that incredible!
A great experience
My experience was great, the bookings were easy to do, the tours on the site were that great explain that you just need to print them and get along, thanks travel China guide for a great experience.
3 Gorges Dam and Zhangjiajie
3 Gorges Dam and Zhangjiajie
Asked Travel China Guide to help me prepare for a 1-day tour at the 3 Gorges Dam. Upon arrival at the town, I was contacted by their local agent to check on me (which was highly appreciated since I arrived 1 day before the tour arrangement!). Met up with the tour guide and driver at the agreed time and set off for the tour of the dam and the magnificent surrounding scenery. The tour guide was very attentive and gave detailed explanations to my questions during the tour. All in all, I was very happy with the servi...ce and requested Travel China Guide to assist me to setup a 2nd tour at Zhangjiajie for 4 days and 3 nights. This time, I traveled around Zhangjiajie with my parents. The tour guide and driver met us at the agreed time and drove us from Changsha to Zhangjiajie. After lunch, we visited the Yellow Dragon Cave. It was a pleasant experience which came along with a boat ride within the cave. The next 2 days was spent traveling across canyons, mountain views, cable car ride, and walking around the splendid natural beauty of Zhangjiajie. The tour guide was very kind and considerate, constantly looking out for my parents (as they were late 60s). All in all, it was a very wonderful trip! Travel China Guide Tours is definitely high recommended.
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