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Professional, customer-focussed travel agency.
This is an extremely professional, customer-focussed tour company. From the initial enquiry, to booking, and then travelling with them we could not have been more delighted. The tour guides were very personable and knowledgeable (particularly Sara, our first guide in Beijing).
We booked a 16 day small group tour, which was just 5 people and we have all become and remained firm friends (the Canadian couple recently visited us in Australia).
We are very impressed with China itself - clean, modern and scenic. They have gone to great trouble to ...
I would highly recommend Travel China Guide
This is the second time that we used Travel China Guide to visit China, and we could not be more pleased! This agency has very easy to work with; their agents have always been prompt and responsive to any of our questions regarding our arrangements and itineraries. We were provided with a guide who was friendly, knowledgeable, understanding of our needs, and pleasantly flexible when we made some very last minute changes to our itinerary. We were provided with contact information for twenty four hour support, which, thanks to Travel China Guide’s careful planning and attention to detail, we never had to use. I would highly recommend this agency for your travel plans to China!
Great Wall walking tour with a Great team
I used Travel Guide China tours for a walking tour on the Great Wall, the service was fantastic, emails were replied to promptly, everything they said they would do was done, and the walk itself was fantastic. The guide was so informative and answered every single question with great information, really made the trip enjoyable and very much worthwhile. Cannot fault them and I would use them again for sure next time I visit China.
Professional and friendly service
I booked a one day tour of Forbidden City / Mutianyu, a bit last minute as I was already in Beijing when I realized I had underestimated the challenges in getting around on my own. I was a bit nervous about booking online - but no need to worry! I was very impressed with the prompt replies to email received by Angela, and our tour guide Rico was fantastic, very knowledgeable and answered all our questions. He even ordered our amazing lunch for us, ensuring a huge diversity of dietary requirements were all met! Would not hesitate to book with them again.
TravelChinaGuide Private Tour
We undertook a 3 day Private Tour with Chinatravelguide.
The tour was excellent. Our driver Mr John and the guide Matthew where wonderful and ensured we arrived safely everywhere went, whilst providing in depth information about the places we visited.
This was the first time we have used this type of service and it enabled us to see so much more in the timeframe we had available. I have already and will continue to recommend travelchinaguide to my friends and family. Our favourite part of the tour was the visit to the Great Wall due to ho...w spectacular it is and the toboggan ride down the hill. Nothing was to difficult for our guide or driver and this ensured we were about to see alot more than we expected in the short time we had in Beijing. The booking process and correspondence with our consultant (Emily) was excellent.
A perfect end to our holiday
Having a few days in Shanghai at the end of our cruise, we decided to take the tour to the water village of Zhouzhuang. Booking in advance was very easy despite the 9 hour time difference and our consultant Emily Xin was very friendly and helpful. The tour itself was very interesting and enjoyable. Our tour guide contacted us on the previous evening and the minibus collected us at our hotel at the allotted time. He spoke excellent English and was very informative. We decided to leave the tour when we returned to Shanghai as we were departing at...04.00 and wished to have an early night. Our cruise ship had been docked right in the heart of the city so we had already seen the lights. Although we said that we would get a taxi, he insisted on taking us back to our hotel. We would certainly recommend China Guide Tours and would be happy to book a full tour with them in the future
We had a great time
This tour was exactly what we were looking for - we did the 1 day tour to Mutianyu. We were picked up promptly in the morning and dropped off at a convenient location in the afternoon.
Normally we would have done this on our own, but having a toddler with us meant finding transport on our own would have been too hard.
We found the length of your just right for us and the toddler and the lunch was delicious!!!
I really found the tour to be great value.
Customer satisfaction is what "Travel China Guide Tours" are all about.
Customer satisfaction is what "Travel China Guide Tours" are all about. And I couldn't be a more satisfied customer. Let me tell you my story. I was to arrive in China on March 16th and had a day trip planned for the following day the 17th which also happen to be my birthday. But because of plane delays I did not make it to Beijing until about 9:00am on the 17th.
Travel China sent out a car to pick me up at the airport. But because I would not connect to the airport WIFI I was unable to call them. Finally made it to my hotel at around 11...
Touring China? Get a quote from these guys first!
A thoroughly reliable company who spent many hours (Vera) tailoring our 12 day tour to what we wanted over the Christmas period. All the guides, Candy, Celine, Ryan and Ocean were great especially when we were 'stranded' waiting for a delayed train in Beijing. Vera and Ruby called us to set up alternative transport but it all worked out in the end. A fabulous adventure and I have no reservations about recommending this company. Top notch!
Very profession company
Travel China Tours
We recently travelled to China for the second time and booked our trip through Travel China Guide. As we had such a great time with the first trip we decided to use the same travel agent and were not disappointed with our choice. Emails were answered promptly, information was up-to-date, especially getting on and off the cruise along the Yangtze. As we were travelling on our own catching trains Angela even went to the trouble of writing out instructions for us in Chinese. This made it much easier to give to the taxi driver. ...
Excellent company - well recommended
We booked on line with Vera helping me design my itinerary based on where we wanted to go and see and she added other recommendations in along the way that worked out perfectly. It was so hassle free booking with this company, everything went exactly as they had promised. We had door to door service for 12 days. Candy in Beijing, Celine in Xian and Ryan in Shanghai took great care of us. The private buses we had in every location were really clean, the drivers were so kind. They were always on time and we never waited for anyone. The guides had...so much knowledge to share with us and clearly enjoyed their jobs. Totally recommend this company and the employees we worked with were excellent. It was a trip to remember. Have recommended to several people since we returned.
Excellent service and worry free travel experienced
My husband and I did the 11 Days Shanghai - Beijing - Xian - Guilin - Shanghai tour and we are very happy with the service Travel China Guide provided us. Great and worry free travel experienced. I booked with Wendy Lee online and she was very patient with me and helpful with all the changes we need before the trip like our flight schedules. You can't go wrong with a tour company like this. Highly recommend to everyone wants to travel to China.
Great Experience and Flawless Arrangements
We booked online with this company based on all the good reviews and my wife and I totally agree! They were great and we had no issues whatsoever. Our travel coordinator, Lexi Yang, was very professional and prompt in her replies and easy to work with. We booked a 2 day tour of Xi’an as well as an overnight sleeper train from Beijing to Xi’an and then another overnight sleeper train from Xi’an to Shanghai after our Xi’an tour. We picked up our train tickets in Beijing and our guide, Koko met us when we got off the train in Xi’an. Koko was a won...derful and enthusiastic guide. Between her and our driver we were well taken care of. Definitely a great experience. We highly recommend their services and we will plan to use them again. June 25th 2018 Update: Second Booking with Travel China Guide and Still Flawless! My wife and I used TravelChinaGuide again to arrange a local tour of Chongqing and the surrounding area. We separately booked our air/hotel, but our guide and car/driver were arranged by Lexi Yang (she also happened to be the same person that coordinated our Xian tour. She’s great. Very responsive in emails as well as available on WeChat). The areas toured outside Chongqing included Dazu (Baoding carvings), Black Mountain Valley and Wulong. Each place was a separate tour day and drive time each way ranged from about 1.5 to 3 hours. Everything worked flawlessly (except for traffic in Chongqing. It can be pretty amazing, but our driver (Mr. Hu(?) was quite good about his maneuvering and making the best of it). Our guide, Charlie was always waiting in the hotel lobby even when we were a few minutes early. No complaints at all. They were good and took us to some terrific local places for very non touristy lunches. As always, these are the kinds of places that you just wouldn’t easily find without local help. Chongqing and that area of China don’t have a lot of English signs/menus so a bit of a challenge without a guide. Charlie was very knowledgeable and we were very happy to have made the tour arrangements. We definitely plan to use Lexi and TravelChinaGuide again in the future.
Excellent experience! Great tour company! We'll be back!
My wife and I were traveling in June to Beijing to have our wedding ceremony and we wanted to bring along a select group of our friends and family as guests for the wedding. We also wanted them to visit some of China's best cities and attractions. I have visited most of the popular/touristy cities in China the past and had a pretty good idea of what sites to visit. After comparing a few travel companies, we chose Travel China Guide Tours to coordinate our travel plans. We decided on them because of their business experience, offered sites/l...ocations, and pricing. From the beginning of the communications, our travel consultant Lydia was very professional and very responsive to each of our requests. It was obvious that she was knowledgeable and able to address each of our questions and concerns with ease. We felt confident in having Lydia coordinate our travel. She was able to arrange and adjust our travel plans to accommodate just about everything we requested. BEIJING Our travels began in Beijing. Our guide - Harrison - was awesome! He provided an informative description of the history of China as he walked us around Tiananmen Square, The Forbidden City, Summer Palace and the Great Wall (Mutianyu section). We enjoyed each site as well as the time spent traveling to and from each location. While in Beijing, we also visited a jade store. The saleswomen were so nice (without being pushy), that some of us bought several items as gifts for those back home. Our hotel – Renaissance Beijing Wangfujing - was perfect! The location was ideal because it was in the center of most of the places we planned to visit on our own at night. The room accommodations were excellent and the included daily breakfast (both American and Chinese food options) gave us the strength we needed to begin each day. The high speed train from Beijing to Xi'an was probably our best transportation experience of the whole trip. While it took over 6 hours, we were all very relaxed in our big reclining seats – the first class seats were well worth the extra cost. One of our travelers is 6 feet 5 inches tall and found these seats to be perfect. The train ride was very smooth and we barely realized that we were traveling at almost 200mph. It was also nice to be able to walk from car to car to stretch our legs. XI’AN Upon our arrival in Xi’an we contacted Tracy via WeChat. Tracy was a nice guide and knowledgeable about history of Xi'an. Once we arrived at the City Wall, we biked atop the City Wall for about 15 minutes. We enjoyed a dinner and theatre performance that evening. The next day we visited a pottery-making factory. They had some pretty cool items for sale and offered to ship items (for an extra charge), but we were a bit rushed and didn’t have much time to consider purchasing anything. Visiting the Terra Cotta Army the next day was the highlight of this trip. Even though the weather was extremely hot (in late June), the group enjoyed seeing the sculptures created to serve Emperor Qin in the afterlife. We took a photo with the farmer who discovered the pit and purchased his signed book (and were charged a nice sum to do both). Lunch on this day was surprisingly delicious! Tracy took us to a great spot. Our hotel, Wyndham Grand Xi’an South, was a very new hotel and was one of the nicest hotels I’ve stayed during my travels in China. The staff was very friendly and the included breakfast gave us an assortment of food options. Our flight to Chengdu on China Air went smoothly and was on time.
Excellent Tour Guide Services for Visitors
It was really a pleasure working with Travel China Guide Tours. They facilitated my journey through China by helping me get all my Hi Speed Train Tickets reserved and delivered without any hitch to my Hotel Room available for pick up at Check In. A Breeze of an experience and most certainly very dependable and reliable. Thank you for your excellent support and quality of work.
The best Candy in Beijing!
We love Candy, she is a brilliant tour guide! From the moment she picked us up from the airport to the moment of departure Candy had us totally entertained, informed and culturally immersed in Beijing. I traveled to China with my 2 children (13 and 16), the tour that Candy organised was just brilliant. We took in all the major sights and more! Snow on the Great Wall! The Hutong Tour with Victor was another highlight especially the home visit with a local artist.
Candy's knowledge, sense of humour and her ability to make the whole group come together was terrific. We absolutely loved our time in Beijing and would recommend the Travel China Guide company and we especially recommend Candy.
Travel to China made easy
Last year, I travelled to China and bought all my tickets online from Tavel China Guide. I first flew to Shanghai and then went on to Hangzhou by train; I then took a plane to Fenghuang ancient town, went on to Xian and left from Beijing. All my train tickets were delivered to my hotel before my arrival; this made everything easy for me. It was the second time I used their services and I would not hesitate to recommend this company to anyone who likes to travel on their own in China. Mme Louise Goyette
My experience with Travel China guide…absolutely smooth, seamless and amazing!!!
My experience with Travel China guide tour was excellent right from planning to my return from the trip. All my communication was over emails and booking online. It was as very easy. The staff is very professional. The transportation and accommodation was of high class. The guides were very knowledgeable. My entire trip was seamless from one city to another. The guides and drivers were always onetime. We toured the most scenic and historic sites. They delivered above and beyond what was promised. I recommend then to all and will be booking more trips with them
Very Good Experience
The train arrived on time and looked very nice. When I boarded I was very pleasantly surprised to see Western style toilets. Bunks were comfortable and I slept very well. Very nice attendants. Anyone who is apprehensive about booking a Travel China train ride should rest assured that this is a very safe and comfortable experience. No complaints whatsoever!
Easy to book High-Speed Rail tickets with Travel China Gide Tour
I used Travel China a couple of years ago when I was planning my trip to China. I wanted to travel between some of the cities by rail as their high-speed network was expanding, and cost much less than flying while it takes about the same time if you consider the check-in procedure at airports. I found Travel China caters to travelers from America, while the Chinese companies were much more complicated with payment and other booking issues. The booking and payment process was quite simple, with all the necessary paperwork emailed to me.
Couldn't ask for a better service
I took two trips on Chinese trains. One a short round trip. Another one way across half of the country. The entire process: online ticket purchase, station boarding and the unbelievably fast train was awesome. I'd definitely use this company again should I return and I plan to.
Trustworthy Excellent Company Cant Go Wrong
I Traveled with travel china guide tours last year visiting four cities in china bejing , xian ,guilin and shanghai cannot say enough good things about this company their guide were not only excellent in english but provide extra service they take you to places even after the day of touring is over at night time they take your pictures give you suggestion on best angles and really give a different feel to the tour guide and tourist relationship we availed of a private tour just me and my wife and the tour guide we ate meals together talked abou...t our countries basically its like traveling with a friend instead of a guide we especially like our guide in guilin smiley we can still picture out our memories with her she took us to night markets to local restaurants that only local knows to were we can get top quality souvenirs for reasonable price and this is a bit embarrassing but since gulin was the third of our four city tour we sort of run short of cash she let us use her phone and account for our relatives to send us money from our country and they arrange great tours going to as many places as possible each day having shows like acribatic kung fu show and impression of sanjie liu which is a breath taking show by the way all of this at a very reasonable price they even gave us a 20% discount if your going to china i strongly recommend this company and our tour operator Angela LI
A fabulous experience using Travel China Guide Tours
Having used Travel China Guide Tour to book train tickets for a journey from Beijing to Xi'an I cannot recommend this company highly enough. My wife and I wanted to visit the Terracotta Warriors as part of our adventure and found the best way to get from our base in Beijing to Xi'an was by using the bullet train. I booked everything whilst in the UK before we left and the support I received from Travel China Guide Tours was exceptional (all done via email with extremely quick response times despite the time difference between the UK and China)....Tickets were bought and paid for whilst still in the UK and on our arrival at our first hotel in Beijing the tickets were handed to us by the hotel receptionist. All in all a fabulous service and this company comes highly recommended. Would definitely use this company again when I do return to China one day.
G train tickets!!
I would no hesitate in contacting this site again when going to China. Me and my wife booked our G-Train tickets (Beijing-Guilin and Guilin Shanghai) througt travelguinaguide.com. Everything was perfect. They were always very kind and helpful and answered all our questions very fast and clear. I am pretty sure that our trip was a real success thanks to them. They could booked for us two special seats in high season for the Beijing-Guilin train. It was very difficult because we were travelling in high chinesse season when everything is fully boo...ked. They booked also our tickets for the Guilin-Shanghai train and it was was exactly as we requested. Honestly, I recommend this place. They are professionals, and thanks to them we could travel by train and enjoy our holiday Travelling in China can be difficult, If we had known we have contracted more tours with them. Hope to see you in our next trip!! Thank you
We booked train travel through China with them and they were so unbelievably helpful going above and beyond to help us with Chinese speaking staff in stations over phone for us when we couldn't understand
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