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Traveldream
4.6 from 204 reviews · View Statistics
See the Best Booking Services in 2021 as rated by Australians on ProductReview.com.au.
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Reviews

3.7
37 reviews
  • Transparency
    4.8 (10)
  • Customer Service
    5.0 (20)
  • Trip Completed Yes · No (23)
  • Ease of Booking
    5.0 (21)
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Lea G.
Lea G.Perth, WA
  • 3 reviews
  • 13 likes
  • Verified

Efficient, Helpful Customer Service

published

After being bitten by another travel group (which will remain nameless) during the global pandemic, we were very hesitant to try another. We could not of been more pleased with the outcome of booking our next holiday with Traveldream. Our booking was handle by 3 different consultants (Kate, Lauren and Kristen) and all 3 were outstanding in getting things organised and booked for us. They were all so efficient in replying to e mails and booking our flights and accomodation package for us. Just hoping we don't regret the decision of booking through Traveldream, if we are hit with travel restrictions again and need to cancel this trip.

Transparency
5/5
Customer Service
5/5
Ease of Booking
5/5
Incentivised Review No
Trip Completed No
Booking TypeAccommodation and Flights

Easy Way to Travel

published

I had never heard of Traveldream but they will be front of mind for my next travel adventure. Wonderful, committed staff who work with you to tailor a solution to your travel needs. A special shout-out to Lauren who has been amazing.

Transparency
5/5
Customer Service
5/5
Ease of Booking
5/5
Incentivised Review No
Trip Completed No
Booking TypeAccommodation, Car Hire and Flights
Diandstu
Diandstu
  • 5 reviews

Amazing customer service

published

Not only do Traveldream have great deals, they also give brilliant customer service. Lauren was brilliant. Stepped us through everything and responded to questions quickly. She is an asset to this company. Looking forward to our trip!

Transparency
5/5
Customer Service
5/5
Ease of Booking
5/5
Incentivised Review No
Trip Completed No
Booking TypeAccommodation and Flights

efficient and helpful

published

The team at Traveldream provided me with a great range of options resulting with a booking that filled all our criteria and ticked all the boxes, including a cancellation window.

Transparency
5/5
Customer Service
5/5
Ease of Booking
5/5
Incentivised Review No
Trip Completed No
Booking TypeAccommodation
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David
DavidPerth, WA

Highly professional service

published

Lauren from Traveldream worked very hard to secure our luxury Kimberley adventure. She worked with our requirements and was always super professional. She got us a very good deal that we are "over the moon" with.
Nothing was too much trouble and Lauren worked across a weekend to make sure we secured a fast selling special deal.

Transparency
5/5
Customer Service
5/5
Ease of Booking
5/5
Incentivised Review No
Trip Completed No
Booking TypeAccommodation, Flights and Tour
Lia T.
Lia T.Perth, WA

Great service

published

Quick and simple process. Prompt attention and correspondence. Very helpful with providing information and assistance. Made the whole process so easy and stress free. Thanks to Lauren for her help.

Transparency
5/5
Customer Service
5/5
Ease of Booking
5/5
Incentivised Review No
Trip Completed No
Booking TypeAccommodation and Flights

Excellent Customer Service

published

Helpful staff who answered all my questions and went out of their way to give us the exact trip we wanted. I usually organise my own holidays but was so pleased with the service from Traveldream I will probably use them again.

Transparency
5/5
Customer Service
5/5
Ease of Booking
5/5
Incentivised Review No
Trip Completed No
Booking TypeAccommodation and Flights
Barry
BarryMurray Region, NSW
  • 2 reviews

Very helpful staff

published

Very helpful staff when virus hit the world we found them very helpful in sorting everything out. Just waiting for the world to settle down so we can travel again.

Transparency
5/5
Customer Service
5/5
Ease of Booking
5/5
Incentivised Review No
Trip Completed No
Booking TypeAccommodation and Flights
David
DavidGippsland, VIC
  • 3 reviews

Always Helpful and Good Value

published

We have always been pleased with Travel Dreams service and offers. The staff we have dealt with have invariably been friendly and helpful. Thank you especially to Lauren, who has assisted us on several occasions.

Transparency
4/5
Customer Service
5/5
Ease of Booking
5/5
Incentivised Review No
Trip Completed No
Booking TypeAccommodation
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Garry
GarryGreater Melbourne (Inner), VIC
  • 2 reviews
  • Verified

Easy, Easy and Easy

published

It was easy to book, conformation came in less than 30 seconds. It was also easy to amend the dates for my booking at some later date.
I booked 5 nights accommodation in McMillans of Metung Resort.
I was surprised to find out that I need to pay $50 surcharge for staying over Saturday night but it was my oversight as it was actually written on the Traveldream site.

Transparency
4/5
Customer Service
5/5
Ease of Booking
5/5
Incentivised Review No
Trip Completed No
Booking TypeAccommodation
Gaz and Shaz
Gaz and ShazMurray Region, NSW

Europe here we come.

published

From the time we made our initial enquiries right up until the time of booking the team and traveldream were always helpful and provided us with all the information we required to make our decision. The deal they offered was not only competitively priced but included all our"must see" destinations and was available at a time that suited us. Can't wait! Bring on September.

Incentivised Review No
Trip Completed No
Booking TypeTour
Melissa
MelissaSydney, NSW

Fantastic Service and price.

published

I booked a three night stay at Mercure Aqua Nelson’s Bay. I was having problems trying to buy the voucher online so rang the number and both girls I spoke with were very helpful in securing the purchase. I was very happy and will most definitely recommend the website to all my friends and family.

Customer Service
5/5
Ease of Booking
5/5
Incentivised Review No
Trip Completed No
Booking TypeAccommodation
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Great Price, Great Service.

published

I agree with Mym's comments written in April 2019.
Great Price, Great Service.-Can't ask for more.
We had a misunderstanding on rooms which was corrected for us very quickly through phone calls and text messages.

Customer Service
5/5
Ease of Booking
4/5
Incentivised Review No
Trip Completed No
Booking TypeAccommodation

Good value, great service.

published

Booked a weekend away at Lakes Entrance , warm and friendly and very helpful. Great price have been before hence rebooking the resort. Looking forward to I a beautiful part of Victoria.

Customer Service
5/5
Ease of Booking
5/5
Incentivised Review No
Trip Completed No
Booking TypeAccommodation
Mym
MymSydney, NSW
  • 3 reviews
  • 1 like

Great price, great service - can't ask for more

published

We booked a weekend away at the Mantra Resort Port Stephens for an end of year get together with friends, the price was exceptional and the additional extras were clearly set out so there were no nasty surprises; after having some issues with my internet and being unable to complete my booking online, I rang Traveldream and was treated with a "smile" (no mean feat to discern when you're on the phone!) a friendly, attentive and knowledgeable staff member completed the booking for me, and even took care of the confirmation with the resort. Great service! will use again and highly recommend

Customer Service
5/5
Incentivised Review No
Trip Completed No
Booking TypeAccommodation

Questions & Answers

Dan S
Dan Sasked

I am looking at your latest offer, Port Stephens Mantra. But how can I check the availibility before purchasing?

1 answer
Lea G.
Lea G.

I'd call them Dan if you can't find it online, they are all very helpful

TOM S.
TOM S.asked

What is happening with the 29 Day European Tour and cruise for May3?

No answers
Goyeta A.
Goyeta A.asked

Hi, do you do tours to Egypt, Israel and Jordan combined. How many days, when and how much?

No answers
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