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Traveldream

Traveldream (page 2 of 8)

4.6 from 160 reviews · View Statistics

Reviews

  • Transparency
    3.9 (46)
  • Customer Service
    4.4 (77)
  • Trip Completed Yes (49) · No (36)
  • Ease of Booking
    4.6 (80)
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Hua

HuaMelbourne

Untrustworthy

published
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Want a Refund!

published

When we first bought the package, the employee said we could get a refund but had to pay a $950 service fee (very unreasonable!), then because of travel bans we formally notified them that we wanted a refund. The employees by email said that we could get refund TWICE! then they changed their policy and refused the refund and are still withholding out money.. Help!

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The reviewer stated that an incentive was offered for this review

wayne and carol hawley

wayne and carol hawleySydney, NSW

  • 2 reviews
  • 3 likes

Want a refund

published

unable to get out money back as no part or portion of our package can be taken.. holding our money indefinitely has to be illegal.. any help advice would be great thanks

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Excellent Customer Service

published

Helpful staff who answered all my questions and went out of their way to give us the exact trip we wanted. I usually organise my own holidays but was so pleased with the service from Traveldream I will probably use them again.

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Barry

BarryMurray Region, NSW

  • 2 reviews

Very helpful staff

published

Very helpful staff when virus hit the world we found them very helpful in sorting everything out. Just waiting for the world to settle down so we can travel again.

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David

DavidGippsland, VIC

  • 3 reviews

Always Helpful and Good Value

published

We have always been pleased with Travel Dreams service and offers. The staff we have dealt with have invariably been friendly and helpful. Thank you especially to Lauren, who has assisted us on several occasions.

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  • Verified customer

Are TravelDream and Moment Travel Ripping You Off Through COVID Crisis?

published

Moment Dream and Travel Dream have been atrocious with customers being victimised.
If you have issues obtaining a refund for your trip and are forcing you to pay for the entire trip or forfeit your deposit please join in a class action with slater & gordon. This company is categorically unethical and are willing to lie, steal or rob customers for their survival.

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Janine

JanineHunter Region, NSW

Traveldream 2 night Perth, 5 nights Broome

published

We have just returned from this trip.
At all stages we were consulted as to our prefences, we had expected that we would just be allocated flights.
The team at traveldream had to adjust our Broome accommodation, and provided superior accommodation as a result. We were able to upgrade for a very reasonable surcharge.
We felt supported at every stage, and feel we got great value for our money.
This is the second deal that we have used from traveldream, and it will certainly not be our last.
Andrew and Janine

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5 day Iceland Tour

published

This was an amazing way to see an amazing country. We were part of a "small" tour group, which meant no more than 15 or so people, and as few as 6 or 7. Traveldream's agent "Nice travel" were fantastic! The guides could not do enough for us - looked after our comfort and safety and had endless stories and interesting facts to share. Everything ran smoothly and was great value for money. Highly recommend this company for a great tour experience.

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11 day Egypt tour with Nile Cruise

published

A fabulous way to see Egypt efficiently & safely. We were concerned about safety prior to the tour but found we had no issues as everything was organised by Traveldream's agent Expat Tours. The tour includes everything that we wanted to see from archaeological sites, the Nile river cruise was fantastic and a number of optional tours available as well. Airport pick up and drop off included. There are a few early tour starts.
Highly recommend this tour from Traveldream.

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Paul T.

Paul T.Greater Melbourne (Inner), VIC

  • 2 reviews

15 Day Highlights of Japan with Flights

published

I highly recommend this tour for 1st time travellers to Japan for sightseeing as language barrier!!! Overall the trip was great as was booking on line with Traveldream. Full credit goes to the Japanese tour guides at Tomato Travel, especially the tour leader Samantha and her team including Connie, Yumi and the coach driver Kimora San who were extremely friendly, patient and helpful. They went out their way to make sure our trip was memorable and exciting. And most of the people on our tour coach were very friendly and fun to interact with, which made our trip more pleasant.

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Sc111959

Sc111959Sydney, NSW

  • 2 reviews
  • 7 likes

11 Day Egypt tour with Nile Cruise and Flights

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Barbara M.

Barbara M.Hobart, TAS

Egypt 12 day Tour

published

Fabulous experience. A well organised tour. Egypt amazing place to visit. Accommodated our wishes to travel in a group of 5. Added any side trips we asked for, including a 3 day add on to Jordan at the end. Our tour leader was wonderful, Ahmed Hassan; highly educated and English spoken excellently. Our only minor issue were the few very early mornings - absolutely necessary?

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Sams Mum

Sams MumWantirna

  • 3 reviews

12 night China Tour

published

Travelled to China with my sister for a 12 night package tour. Good value for money. Great for adults. Daily tours were optional /extra, but we knew that upon booking & were able to pay for those before as well - so no nasty suprises. Email contact with Traveldream prior to leaving was prompt & helpful

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DebJ

DebJWide Bay-Burnett, QLD

Wonderful memories created

published

We went on the 21 day European Discovery tour in September. It was our first trip to Europe and we had an amazing time. The days were full on but we saw so much and it iginited a passion to travel and spend more time in our favourite countries. Travel Dream were very easy to deal with and the trip was great value. I'm still trying to work through all the photos, it was such an amazing trip. As with anything there can be little hiccups along the way eg some of the behaviours/attitudes of other travellers or an occasional breakfast were staff didn't cope or cater for numbers involved but these were very minor and did not dampen the overall experience.

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Glenn

GlennVictoria

Northern Territory 4 day tour.

published

We did the 4 day Northern Territory tour in late September. It was good value for money and the accommodation, tour guide and food provided was of excellent quality. Would recommend for adult couples.

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Trudi L

Trudi LThe Mallee, VIC

Vietnam Tour

published

I took my 81 yr old Mum overseas for the first time. All had a fantastic time. Our tour guides were remarkable. It was a very busy 8 days but worth every minute. We are now trying to decide where to go next!!! Many thanks to all.

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Jenny

JennyGreater Melbourne (Metropolitan), VIC

Mary River Wilderness Retreat

published

We did the Mary River Wilderness Retreat 4 day tour! The Traveldream administration was excellent with our booking! No problems at all, we really enjoyed the experience! Thank you to all concerned!

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Con T

Con TGreater Melbourne (Outer), VIC

Italy land tour and seven night cruise

published

Well organised with pickups etc but found standard of hotels could have been better and need to be closer to restaurants for dinner. Tour guides on first three days were poor. Hard to hear and understand and even forced off the bus for tour in Florence during thunderstorm. No plan B! Thank goodness we had a great tour guide, Encarni from Europamundo, for the rest of the Italy tour. Managed to visit lots of places with MSC cruise but it was just a large cruise ship- lots of added costs.

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European 21 Day Trip

published

Hi,
Our experience with Traveldream and Moment Travel was one of ease, fantastic service and outstanding help. We encountered a problem with a hotel booking which would have been at the end of our trip and the service was outstanding in fixing our problem.
However, Our experience with Europomondo was not so exciting. They should travel with another company to see how it's done.
Thank you Traveldream.

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Questions & Answers

TOM S.

TOM S.asked

What is happening with the 29 Day European Tour and cruise for May3?

No answers
Goyeta A.

Goyeta A.asked

Hi, do you do tours to Egypt, Israel and Jordan combined. How many days, when and how much?

No answers
Lyn A.

Lyn A.asked

Are there any travel agent that book travel dream holidays

1 answer
Traveldream
TraveldreamTraveldream

Hi Lyn, we are ourselves Travel agents here at Traveldream and yes we also work with other travel agents.

Feel free to contact us on 1300 350 263 or Info@traveldream.com.au

We would love to help you with your holiday plans!

Get an answer from our members and Traveldream representatives

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