270 reviews
Reviews
Brilliant Service!
These guys were amazing!Brilliant deal and gorgeous location - Berkeley River Lodge.
They made the booking easy transparent and I trusted them to ensure our specific requests were met.
I highly recommend travel dream. They are honest, genuinely care about ensuring your holiday is amazing and they follow through/up on every detail.
It was my partner’s 50th and they ensured we got the room we hoped for!
Thank you TravelDream team xxx
fantastic holiday
Fantastic help from Traveldream, booking then cancelling then rebooking - they went out of their way to help us. Always helpful and always friendly. Berkeley Lodge was absolutely fantastic, thank you!berkeley lodge review
the full booking went wellonly disappointment was timing in and out of Berkely Lodge
did not get there till late in the evening and left at 8.00am in the morning on flight out of Berkely lodge
so really only get 3 days at the resort but pay for 4 days/nights
that was the only disappointment, the stay for the 3 days was great.
Berkeley River Lodge
Booked with Traveldream and they pulled this holiday together in a couple of days! So happy with our luxury holiday!We would recommend Traveldream to make your bucket list holiday a reality!
Excellent all round - highly recommended
Kristen from Traveldream was fantastic to deal with when booking our 4 day trip to Berkeley River Lodge. She is extremely knowledgable, patient and responsive; and organised all our bookings and transfers. Our trip went entirely to plan, with no unexpected glitches anywhere. Berkeley River Lodge exceeded our expectations. The special deal that Traveldream put together was excellent value for money.Fabulous Five Star Holiday
We loved our 4 night trip to Berkeley River. Staff super friendly, accommodation and food excellent. Excursions and Flight from Kununurra and return were great. Would love to have stayed longer!Lauren from Traveldream was very efficient and friendly. Planning went very smoothly.
We recommend this trip and Traveldream highly and have told many friends to just do it!
Super helpful
The fabulous deal we got from booking Berkeley River Lodge through Traveldream was also true to form with all our bookings. Flights, hotels and pick ups were all booked, put in an itinerary for us and timed perfectly. Thank you!Fantastic trip to the Kimberley
Traveldream were amazing to deal with when booking our getaway to Berkeley River Lodge. The girls there were able to answer all of my questions and make suggestions on what would be a better fit for us.Amazing holiday
When we found the deal you had for Berkley River Lodge we thought it was amazing. Berkley River Lodge is like staying with very wealthy family that love you a lot.Freek’n Awesome
We were lucky enough to see “Berkeley River Lodge” advertised through Traveldream. After our due diligence we discovered the holiday package was exclusive to Traveldream. Lauren from Traveldream arranged everything including the Berkeley River Lodge , connecting flights from Perth to Kununurra, a few nights accomodation in Kununurra and our return flights. Lauren was totally professional and made our holiday fantastic. The whole experience is a highlight in our lives. The Berkeley River Lodge was magnificent. Thank you Lauren and Traveldream for giving us this opportunity.Top End & Kimberley Escape
We really enjoyed the 14 day trip to Darwin and Broome, The day tours we took were all extremely well organised, professional, and extremely enjoyable. The tour guides in both the NT and WA were all excellent, and definitely knew their stuff!The Continental (Conti) hotel in Broome was friendly, comfortable, quiet, and well located.
Rydges Central Darwin was a disappointment. No room service is offered at all, including no clean towels, and there is no food at all on the premises which makes it very difficult on days with a 6 o'clock start to find somewhere to get breakfast. And their Internet was woeful.
Traveldream and the agent Laura at A & NZ Travel Company were very helpful and responded in a timely to any queries.
Absolute bliss in a very beautiful part of the world
Couldn’t fault the staff and the facilities at Berkeley River Lodge. They went out of their way to ensure everything ran like clockwork, the food was amazing and we felt thoroughly spoiled. I would recommend this place to all.Berkeley River Resort
We have just returned from 4 nights at the Berkley River Resort and I would like to thank Traveldream for making our time there quite seamless. The resort is fantastic, I cannot fault the staff and service we received whilst there. They were friendly and went out of their way to make sure everything was perfect. The accommodation was comfortable, everything you would expect from a resort built on sand in a remote part of the stunning north west. The food was amazing too.We had a few queries with our booking to begin with but the staff at Traveldream handled those to our satisfaction. I would have no hesitation at all recommending this company at all, they were always responsive and friendly. I would give them 5/5 stars for sure.
Berkley River Lodge exceptional
Berkley River Lodge experience was perfection. Staff meals surroundings accomodation and day trips all first rate. Highly recommended.The accomodation in Kununurra was average, The Kimberley Grande Resort, however I’m unsure if there is anything better in Kununurra.
Top End and Kimberely Escape
Booked this trip through Traveldream. Great trip, great price and and great service. Lauren was extremely helpful in the organisation, especially as two people on the trip were departing from different capital cities. All correspondence was quick and polite. Thanks Lauren.Great Customer Service
Booked accomodation through Traveldream that I was unable to use at the time due to a COVID lockdown. They were terrific in cancelling the booking and rebooking at a later date. Their communication is excellent, responding to emails very quickly. The consultants are friendly, efficient and empathetic.Just got back from the trip and it went well. Thanks!
Find out how Traveldream compares to other Booking Services
Know better, choose better.
WA Holiday
Due to Covid 19 we missed out on travelling in 2020 to WA -Staircase to the Moon- I am pleased to report that we finally got there & have just returned , it was great . Everything went smooth thanks to Lauren & the team . Looking forward to using Traveldream in the future . Thank you . Lauren & Team .Patricia/ Kim
Traveldream are excellent
After many changes and setbacks due to COVID we were finally able to get to Perth/Broome. It was wonderful and organised perfectly as usual. After much correspondence we finally made it, thank you Lauren.Excellent travel company
We booked a fantastic trip to Berkeley River Lodge through Traveldream and we couldn’t have been happier. Lauren was so helpful in getting us the dates we wanted and the whole process was seamless. Traveldream offered such a fantastic deal at this amazing resort and the best part was that you booked the dates you want before paying for it as opposed to some other deals where you have to pay for it first and then scramble to find dates that might fit with your schedule. Well done Lauren and Traveldream - we will certainly keep our eyes peeled for future promotionsMarian Niluka Pinto
Berkley River Resort
This experience was FantasticFrom beginning to end
The staff were amazing the Food was delectable and the tours were perfectly set up
Evenings were fun especially meeting new faces
Would highly recommend
Norfolk Island trip
Went on my first holiday arranged through Traveldream. A previous trip to China was cancelled and we put the credit towards this trip. We went to Norfolk Island. The trip was excellent value. The trip inexpensive when considering all the inclusions. I would use Traveldream again.Top class travel agent!
This was just the best group to deal with in terms of service and what they promised. The couple we were travelling with had to cancel the week we were going due to a medical emergency and Lauren could not have been more helpful in getting refunds etc but also keeping our trip in shape. Great service and our new go to agent for future bookings.10 Day Highlights of Tasmania Tour
Traveldream use 'Under Down Under' Company in Tasmania for this trip. Beware that you check out Under Down Under website BEFORE you book this tour as what Traveldream put on their website description is misleading. It is an adventure type trip with lots of hiking, not just walks. For example, the 'walk' to the Tarkine Rainforest and the Montezuma Falls is not just a 'walk' - it is an 8km 3 hour return 'hike' and at times quite steep. It's too late when you've paid for your trip and booked your air tickets to discover exactly what you have book... Read moreed in for. The motel accomodation is excellent BUT beware that at Strahan, for example, you are almost a 2km walk each way into town to get an evening meal. It's also quite a walk in Bicheno to go and get an evening meal. Those who book direct through the Tasmanian tour company generally stay in Youth Hostels. This gives you an indication of the age group that go on this trip. Transport is in a 20 seat mini bus with minimal leg room or comfort. Also be prepared for long days and 6 am - 7am pickups from your motel.Great deals , smooth transactions
Used Traveldream on 2 occasions to date and subscribe to their newsletter. On both occasions met or exceeded expectations, one at Lakes Entrance, the other at Port Fairy. Exceedingly good value for money. Highly recommendGreat destination, fabulous people
We had a great 4 nights at Berkeley River Lodge. An awesome location with fantastic included activities, great staff, delicious food and a wonderful drinks list included. This was our second visit and we’ll be lining up for a third!!Beautiful, interesting and relaxing
We were very happy to finally visit Norfolk Island, a beautiful oasis in the Pacific. All prearranged tours were well organised and, although there was one clash, the tour organisers were very flexible by arranging another day. We would not hesitate to recommend Norfolk Island to our relatives and friends.Find out how Traveldream compares to other Booking Services
Know better, choose better.
First time clients of Traveldream
No extra fees. Berkeley River Lodge was fantastic. We had difficulty initially completing the guest details, but had it sorted in a timely manner.No need to alter anything. What was advertised was delivered.
Hi there, Thank you so much for your review, we pride ourselves on our level of customer service and always aim to provide 5 star assistance to our customers. It would be great if you could reach out ... Read more
via email so I can review your booking details. Looking forward to hopefully receiving a 5 star review from you in the future. Warm regards, Traveldream TeamA little taste of paradise
Our trip to Norfolk Island was extremely well organised with everything falling into place seamlessly. Our accommodation was spacious and comfortable and clean, with very helpful staff there if needed.Fabulous
Great surprise holiday for my husbands 60th! Berkley was great and all travel plans went according to plan. Staff fantastic and what an experience. Highly recommend this to anyone. Great work advertising on Facebook - thats what made me book!Seamless
The trip came together perfectly and there were no problems (other than an airline problem which was unrelated to the Traveldream package) we had a lovely trip to Norfolk Island and felt the package was very good value, we would definately use Traveldream againGreat trip,!!
Nothing unexpected financially, We did extra heli flights and we were made to stay an extra night due to the weather. We were happy with that though. Everything was just as expected perfect holiday!!!Efficient, Helpful Customer Service
After being bitten by another travel group (which will remain nameless) during the global pandemic, we were very hesitant to try another. We could not of been more pleased with the outcome of booking our next holiday with Traveldream. Our booking was handle by 3 different consultants (Kate, Lauren and Kristen) and all 3 were outstanding in getting things organised and booked for us. They were all so efficient in replying to e mails and booking our flights and accomodation package for us. Just hoping we don't regret the decision of booking through Traveldream, if we are hit with travel restrictions again and need to cancel this trip.Easy Way to Travel
I had never heard of Traveldream but they will be front of mind for my next travel adventure. Wonderful, committed staff who work with you to tailor a solution to your travel needs. A special shout-out to Lauren who has been amazing.Amazing customer service
Not only do Traveldream have great deals, they also give brilliant customer service. Lauren was brilliant. Stepped us through everything and responded to questions quickly. She is an asset to this company. Looking forward to our trip!efficient and helpful
The team at Traveldream provided me with a great range of options resulting with a booking that filled all our criteria and ticked all the boxes, including a cancellation window. We chose to go to the incredible Bamurru outback retreat in the NT. Could not be more grateful to the team at Traveldream.Highly professional service
Lauren from Traveldream worked very hard to secure our luxury Kimberley adventure. She worked with our requirements and was always super professional. She got us a very good deal that we are "over the moon" with.Nothing was too much trouble and Lauren worked across a weekend to make sure we secured a fast selling special deal.
Find out how Traveldream compares to other Booking Services
Know better, choose better.
Excellent tour company, easy to work with
Title says it all. Communication was quick and everything was easy to arrange. They were happy to answer any questions we had and helped us to organise logistical stuff such as transfers. We wouldn't hesitate to book with them again.Great service
Quick and simple process. Prompt attention and correspondence. Very helpful with providing information and assistance. Made the whole process so easy and stress free. Thanks to Lauren for her help.Travel Dream More like travel nightmare. Stay away from these guys
Flights was cancelled due to the coronavirus. These guys refuse to give us back the money saying that they have not received a refund back from the airline and the cruise company. Which was a lie, they then changed a $980 cancellation fee. The lady even hung up the phone on me when i told them ill take it to fair trading. For anyone who is looking to go oversea, Stay away from Travel Dreams because all you get are nightmaresHi Arron, we are sorry to hear that you may have had this experience. Customer satisfaction is our top priority. Could you please help us with your booking number as we don't currently have any bookings under the name Arron W in our system?
Lucky & Excellent Trip
Lucky to do it just on between the NSW Northern Beach restriction in December 20. Also, lucky to have a guide who was extremely knowlegeable about Tasmania and a good BBQ cookExtra Information
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.
Hi Graeme, I am very sorry to hear that your tour experience did not meet your expectations.... Read more
I have had a good search though our booking and cannot find any reservations under your name however, are you certain that you booked through Traveldream? If so, could you please provide me with your full name so I can investigate further. We are screening our customers for this tour as yes it is quite active and possibly more suited to the younger market. We have other suitable alternatives if we feel is does not suit our customer. We have had many customers who have we done this tour and who thoroughly enjoyed the experience. Again, I am very sorry that you did not enjoy your tour. This is very disappointing for us to hear. Regards, Lauren Timlock Customer Service Manager - Traveldream Australia