13 day glance of Vietnam tour
Transfers were good, at airport pick ups the tour guides were always waiting for us when we arrived and tour guides spoke and understood English very well. They were helpful and willing at all times. Some tour guides arrived later than scheduled tour pick ups and we had to ask the hotel staff to call up and find out what was happening. Also the promised 2 X bottles of water per person was only 1 bottle per person and not cold. At times we weren’t given water at all on our tours as per the advertised tour inclusions. Being that the temperature w...as at least 38 degrees with 90% humidity, water should have been provided, instead on many occasions we had to purchase our own. Some of the optional tours offered were overpriced so we booked locally instead for a cheaper rate. Hanoi street food tour was very overpriced $50 AUD each. Overall the Vietnam tour was good value for money, but the 3 star hotel in Hanoi was very ordinary to say the least and not at all 3 star by Australian standards. Bear that in mind when booking and perhaps pay extra for an upgrade. Halong Bay cruise was amazing and Calypso cruise ship was exceptional. Hotel in Hoian was very good as was the hotel in HoChiMinh city (Saigon). All hotels were central to all attractions and amenities and most were within walking distance. The Traveldream team made our booking process easy and all went according to plan. We will definitely use Traveldream again when looking to book another trip.
13 DAYS IN VEITNAM
All flights and transfers were handled efficiently with drivers and tour guides. Hotel accommodation was all centrally located with easy walking to popular sites. Itinerary was well planned and we chose to pre-pay all optional tours. This was a good decision as we did not have to carry excess cash and we could plan our free time accordingly.
There were some miscommunications in regard to meals inclusion on tour. (Ba-Na Hills, My Son). Hanoi Evening Street Food Tour was not as described. Halong Bay & Oriental Sails were very enjoyable.
Booking with Traveldream
Haylie at Traveldream was fabulous to deal with she organised our holiday to Vietnam promptly and we had no issues. She also provided additional information that I requested
Great customer service!
Fabulous few days away!
We stayed two nights in a two bedroom apartment at Mantra Aqua Nelsons Bay. Booking was a breeze and so were the staff. The room was very clean and all I expected as I have stayed there a few times before. The only letdown is the fact that you can't open the windows up due to OH & S and I found the main bedroom with ensuite very stuffy. The air conditioner didn't help as it is at the opposite end of the apartment in the living room.
The service staff were very helpful & sorted out any problems quickly, Our first booking to Phillip Island was so good, we took up another 3 breaks. Will be taking them up soon now I'm nearly recovered from hip operation
Had trouble trying to complete booking online so I rang travel dream and the young lady who took the call was extremely helpful in completing my booking. We had a wonderful holiday.
Great customer service
Booking a three day stay at Port Fairy we were helped twice by Haylie and Angela as we had trouble doing it online.
They were very professional and helpful. We look forward to our trip to celebrate our 41 st Wedding Anniversary.
Great service and booking system
This booking worked well and was as expected when we got to our destination. Had to change the days of our booking last minute but travel dream sorted for us no problem
three nights at the Esplanade Resort and Spa Lakes Entrance
We book 3 nights stay in a guest room at the resort, unfortunately our expectations were not met, the reception staff (upon arrival) made us feel like second class people, because we had booked a "deal". The room was unserviced (which was not stated anywhere), although very clean, it was part of an adjoining room with a joint entry, which I did not expect. Apart from the disappointment of the accommodation, by organizing our own entertainment (elsewhere) we had a terrific time. Although I would return to Lakes Entrance it would not be to stay at the Esplanade Resort and Spa complex.
Questions & Answers
Hi, do you do tours to Egypt, Israel and Jordan combined. How many days, when and how much?
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