Cash out or transfer rates are the worst
Used Travelex card in US a few years ago - all good and not too bad exchange rates. Around about 3% off mid rates. Two cards - one as back up - online app worked well etc. So was very happy.
So I used them again to go to SE Asia in January. Delivering the cash and cards was on time and very efficient at their branch. Initial load rates were about 4% off mid rate. So reasonable.
But upon return found top up and cash out rates now 10% off daily mid rates for THB and 7% for SGD (giving buy / sell spread of 20% and 14% respectively) which upon co...
Questions & Answers
To what email address do I send my AU Travelex cash out form to?
I don't know about the form. I doubt there is such a thing as you need to prove identity and emailing that to someone means they can access your acccount. If someone sent you a form it may be a scam.
You can cash out to a bank account all online or go to a travelex shop location - a good thing about Travelex is they have lots of locations.
With the current ransomware crisis the main website is still down. However, you can use au.travelexmoneycard.com web site. Enter your card, email and password to log on. Go to transfer money tab.
The exchange rate is really bad for most currencies and they even charge a $10 fee on top of that.
If you buy things online - maybe use your travelex card and you may get a better exchange rate - not sure. I am thinking of testing this (expecting to save around 5 to 10% depending on currency conversion).
How do I check account used to load my Travelex card?
I believe amount loaded on to my Travelex card is being taken off one of my credit cards which costs me in fees. How do I change Travel ex instructions so that amount being transferred to my Travelex card is in future deducted from my bank debit card?
Help urgently appreciated
How do I cancel my CashPassport Card and retrieve the little that is left in it?
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