??!
1 photo
TravelSim

TravelSim (page 2 of 22)

3.9 from 428 reviews

Reviews

(262)
(54)
(14)
(21)
(77)
  • Value for Money
    1.6 (12)
  • Customer Service
    2.3 (12)
  • Rates and Fees
    2.0 (11)
  • Transparency
    1.5 (12)
stm110

stm110Kambah 2902, ACT

  • 5 reviews

Complicated and expensive

published

We had some surplus funds left on the cards after traveling in Europe and wanted to use this for email contacts when travelling in Australia.
First of all, 25 c per MB is very expensive.
Second, when trying to use a phone to connect the computer to internet it failed to activate hotspot, responding that if you need a hotspot contact vf.nl. The site vf.nl is actually listed for sale, obviously not vodafone. In the end, we could not send email messages.
The cards worked in Europe, but again to use them is complicated and expensive.
Buying a local SIM is way cheaper and simpler.

Purchased in May 2018.

1 comment
TravelSim
TravelSIM A.TravelSim

Clarify all Before you go

published

Purchased in December 2018.

1 comment
TravelSim
TravelSIM A.TravelSim
Lawrence

LawrenceGreater Melbourne (Outer), VIC

  • Verified purchase

Great sim to have in your phone when going overseas

published

The sim actually worked on a cruise ship on my way from Sydney to Noumea. This saved me money having to buy internet from the ship and kept me in touch with my loved ones back in Australia.

Purchased in May 2013 at Australia Post Offices for $45.00.

1 comment
TravelSim
TravelSIM A.TravelSim

Hi Lawrence, We really appreciate your review and hope to travel again with you very soon!

Review collected in partnership with TravelSim

The reviewer stated that an incentive was offered for this review

Travel SIMs

Find out how TravelSim compares to other Travel SIMs

Know better, choose better.

Compare all
  • Verified purchase

Simple great coverage and excellent customer service

published

Easy to set up , always someone on hand to help via the app or email for those just in cases! Great coverage. Highly recommend when travelling overseas. We used in Fiji and USA. I sometimes had trouble seeing my balance on the app. Apparently this has been updated. We had the double pack sim, which was a free way to communicate within our travel group.

Purchased in November 2018 for $30.00.

1 comment
TravelSim
TravelSIM A.TravelSim

We love to hear from our happy customers, Linda. Thanks for choosing TravelSim!

Review collected in partnership with TravelSim

Unused credit will NOT be refunded.

published
2 comments
TravelSim
TravelSIM A.TravelSim
Rob
Rob
  • Verified purchase

Great value. Great way to stay in touch.

published

My wife and I and our 4 teenage sons travelled to Japan and Singapore. We all purchased Travel Sims. The free texts between family members was an invaluable way to keep in touch. And the voice rate was low enough for my wife to call her father back in Aus regularly to say hello. Great product. Easiest way to use voice and text while overseas.
Regards,

1 comment
TravelSim
TravelSIM A.TravelSim

It's great to see your needs are being met, Dean. Thanks for the kind words on our customer service, and thanks for choosing TravelSim!

Review collected in partnership with TravelSim

Never again!

published

Second time we have used Travelsim and second time we have had problems. Travelling in South America we were unable to make calls. Contacted Travelsim and operator was unable to assist so said she would elevate the issue and an "engineer" would ring us back. Heard nothing (but did receive a survey form) until the day before we were due to return to Australia. Would not recommend Travelsim based on our experience.

1 comment
TravelSim
TravelSIM A.TravelSim
  • Verified purchase

Great when overseas

published

Had to go to England for a funeral just before Christmas was fantastic to keep in contact with family at home

1 comment
TravelSim
TravelSIM A.TravelSim

We really appreciate your review and hope to travel again with you soon. Thanks so much.

Review collected in partnership with TravelSim

Bill

BillSydney

  • Verified purchase

Great business tool

published

I use my travel Sim when travelling and at home as a back-up. A great easy to use service with fast balance check and recharge.
Many thanks, Bill

1 comment
TravelSim
TravelSIM A.TravelSim

We do strive to offer a fast and simple service for all our customers. We are happy to hear you enjoy TravelSim as much as we do. Thank you for your review.

Review collected in partnership with TravelSim

Travel SIMs

Find out how TravelSim compares to other Travel SIMs

Know better, choose better.

Compare all
  • Verified purchase

A boon overseas

published

A real saver overseas. Helps in keeping in touch with home at a very nominal rate. Prefer this phone than taking your Optus or telegraph on roa

1 comment
TravelSim
TravelSIM A.TravelSim

Thank you for your wonderful review, we can't wait to travel with you again soon!

Review collected in partnership with TravelSim

  • Verified purchase

An easy alternative

published

Travel Sim allowed for easy and convenient phone and message access to home while traveling without the worry of international roaming fees from my provider in Australia.

1 comment
TravelSim
TravelSIM A.TravelSim

We love to hear about happy customers. Thanks for choosing TravelSim!

Review collected in partnership with TravelSim

  • Verified purchase

TravelSim - so simple and easy!

published

So easy to set up, check your balance and recharge - have used it in New Zealand and the USA mainly to send text messages.

1 comment
TravelSim
TravelSIM A.TravelSim

Great to hear that TravelSim was so simple and easy for you. We hope to travel again with you very soon!

Review collected in partnership with TravelSim

SML

SMLGreater Melbourne (Outer), VIC

  • Verified purchase

Very Good.

published

Will definitely consider using it again overseas. Easy to use, great service, low credit prompt alerts that maintain connections. Good data packages.

1 comment
TravelSim
TravelSIM A.TravelSim

Thanks for leaving us with a great review and thanks for choosing TravelSim!

Review collected in partnership with TravelSim

SwissAlps2

SwissAlps2South East Queensland, QLD

  • Verified purchase

Don’t believe the Travelsim hype !

published
1 comment
TravelSim
TravelSIM A.TravelSim
Bazza

BazzaSouth East Queensland, QLD

  • 2 reviews
  • Verified purchase

Amazing customer service so easy to use!

published

This was our first trip overseas and the customer service team were incredibly friendly and helpful setting everything up. Would definitely recommend TravelSim to friends and family as super easy to use!!!

1 comment
TravelSim
TravelSIM A.TravelSim

We definitely strive to offer the best customer service possible.Thanks for recommending us and we hope to travel again with you very soon!

Review collected in partnership with TravelSim

Travel SIMs

Find out how TravelSim compares to other Travel SIMs

Know better, choose better.

Compare all
  • Verified purchase

Perfect for me. Simply to use.

published

It's easy for me to use. Adding value back onto the TravelSim is so easy and checking the Balance is fantastic and doesn't cost anything to check. Will continue to use it when I travel. I have rang from overseas and the person on the phone was very helpful and solved my issue straight away as I'm not that text savvy. Thank you.

1 comment
TravelSim
TravelSIM A.TravelSim

We appreciate the review. Thanks for the kind words on our customer service, and thanks for choosing TravelSim!

Review collected in partnership with TravelSim

Thanks for the heads up

published

Thank you for the heads up. I was about to activate two TravelSim cards which I received complimentary when I bought travel insurance for my partner and myself. I've read enough bad reviews here to deter me from bothering with activating them. I like the idea, the packaging and website look nice and slick too, but if it's cheaper and less hassle just buying a local sim card I'm not going to risk paying extra or having issues with my iPhone when I need to switch back to my Telstra sim service.

1 comment
TravelSim
TravelSIM A.TravelSim

We are sorry you did not get the chance to use TravelSim overseas. Please know our support line is available 24/7 if you need us.

Robyn

RobynForster

  • 2 reviews
  • Verified purchase

Easy and cheap

published

Travel sim is great way to make and receive calls overseas without breaking the bank. It also means that you have an Australian mobile number for your friends and relatives to easily use to contact you when you are overseas

1 comment
TravelSim
TravelSIM A.TravelSim

Thank you for your review Robyn, knowing family and friends can reach you easily, and for the cost of a local call does bring peace of mind while travelling.

Review collected in partnership with TravelSim

  • Verified purchase

When we needed it , it was there and we used tt to full effect.

published

When we first started traveling there were No GPS or Mobile Phones. TravelSim now keeps us in touch with family and friends. Many institutions such as those doing Transfers, also require a mobile [Cell ] phone to contact clients .

1 comment
TravelSim
TravelSIM A.TravelSim

We are happy to see that your needs are being met, thank you.

Review collected in partnership with TravelSim

  • Verified purchase

Would not go OS without aTravel Sim

published

Have always found perfect reception and been reminded to refill funds when necessary.
VERY happy with all aspects and friends have also enjoyed the benefits that go with using it.

1 comment
TravelSim
TravelSIM A.TravelSim

A great benefit is free unlimited sms between TravelSim cards. We are glad to see you are taking advantage of this. Thank you for your review!

Review collected in partnership with TravelSim

Page 2 of 22

See all TravelSim reviews

Questions & Answers

Charlie

Charlieasked

How reliable is the TravelSim card for Austria and Greece.

Many of the reviews don't inspire confidence nor assurance.

Thanks. C

1 answer
Cathi C.
Cathi C.

Terrible in Greece, Don't get one.

Ian S.

Ian S.asked

can a card that has expired be reactivated ?

1 answer
FairLady
FairLady

I was told the card does not expire

Graeme J.

Graeme J.asked

I had activated my travel sim prior to going overseas but when i tried to use it it would not work.What happened?

2 answers
yoolie
yoolie

hi Graeme

I have no idea..sorry I dont work for travelsim I just posted a review. Sggest you contact them. good luck

FairLady
FairLady

it happened to me too Graeme. The data would not work. It was a waste of $25

Get an answer from our members and TravelSim representatives

Other Travel SIMs

Previous
Sim Corner

Sim Corner

4.7
(198)
Sims Direct

Sims Direct

4.7
(166)
GO-SIM

GO-SIM

4.1
(351)
OneSimCard

OneSimCard

4.1
(55)
DataGO

DataGO

4.0
(3)
Next

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.