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Tripadeal

Tripadeal (page 2 of 2)

3.3 from 1,208 reviews · View Statistics

Reviews

  • Transparency
    1.2 (38)
  • Customer Service
    1.1 (38)
  • Trip Completed Yes (40) · No
  • Ease of Booking
    3.3 (36)
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Sue

SueVictoria

Abandoned by Tripadel

published
Transparency
Customer Service
Ease of Booking
Incentivised ReviewNo
Trip CompletedYes
Booking TypeAccommodation and Flights
4 comments
TripADeal
TripADealTripADeal
Sue
Sue

Tour 3111 Booking Ref 107795
I would appreciate some customer service
Thank you

Sue
Sue

Hellooooo are you still there? Seems very typical customer service or should I say lack of???

Carmel M

Carmel MCanberra 2600, ACT

  • 2 reviews
  • 25 likes
  • Verified customer

Poor communication and then abandoned in Italy

published
Transparency
Customer Service
Incentivised ReviewNo
Trip CompletedYes
Booking TypeAccommodation, Cruise, Flights and Tour
2 comments
TripADeal
TripADealTripADeal
Carmel M
Carmel M
Mark D

Mark DRichmond-Tweed, NSW

  • Verified customer

Italy March 2020

published
Transparency
Customer Service
Ease of Booking
Incentivised ReviewNo
Trip CompletedYes
Booking TypeAccommodation, Cruise, Flights and Tour
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  • Verified customer

Avoid at all costs. Left stranded in Sicily

published
Transparency
Customer Service
Ease of Booking
Incentivised ReviewNo
Trip CompletedYes
Booking TypeAccommodation, Cruise, Flights and Tour

Very poor, Sardinia Sicily and Malta

published

Very disappointed with tripadeal, the only tours were walking tours, and then left to self tour in towns when all shops were on siesta. Tour guides were really poor, and one spent her time privately socialising and drinking alcohol

Transparency
Customer Service
Ease of Booking
Incentivised ReviewNo
Trip CompletedYes
Booking TypeAccommodation, Flights and Tour
David

DavidMurrumbidgee Region, NSW

  • 3 reviews
  • 3 likes

Trick A Deal Holi Festival in India

published
Transparency
Customer Service
Ease of Booking
Incentivised ReviewNo
Trip CompletedYes
Booking TypeAccommodation, Flights and Tour
Mick

MickMurrumbidgee Region, NSW

  • Verified customer

Basically paid for hotel and transfers.

published
Transparency
Customer Service
Ease of Booking
Incentivised ReviewNo
Trip CompletedYes
Booking TypeAccommodation, Flights and Tour
Garry E

Garry ESouth-Eastern Region, NSW

  • 4 reviews
  • 1 like

Costly and No Value Added

published
Transparency
Customer Service
Ease of Booking
Incentivised ReviewNo
Trip CompletedYes
Booking TypeAccommodation, Cruise and Flights

Sub standard tour.

published
Transparency
Customer Service
Ease of Booking
Incentivised ReviewNo
Trip CompletedYes
Booking TypeAccommodation, Flights and Tour
2 comments
TripADeal
TripADealTripADeal
Pixie
Pixie
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Tom and Kathy

Tom and KathyRichmond-Tweed, NSW

  • 3 reviews
  • Verified customer

TripADeal lacks Empathy and Customer Service

published
Transparency
Customer Service
Ease of Booking
Incentivised ReviewNo
Trip CompletedYes
Booking TypeAccommodation, Flights and Tour

Tripadeal trip to England, Scotland, Ireland: 60 people, crowded, out of the way hotels, long trips - too much driving.

published
Customer Service
Ease of Booking
Incentivised ReviewNo
Trip CompletedYes
Booking TypeAccommodation, Flights and Tour
Sue

SueNew South Wales

Norway and the Baltics

published

My husband and I have just returned from the Norway and the Baltic’s trip and were very disappointed at our Cabin Allocation by MSC. We paid an extra $1000 for an Ocean View Cabin, were allocated an Obstructed View Cabin, which TripADeal keep pointing out to me is in the fine print, saying this could happen, don’t sell Ocean View, and allocate a room with no view. When we boarded The Poesia ship and went to our cabin I was horrified, all I could see was a life boat out of the porthole, what a waist of $1000. MSC blame TripADeal, TripADeal blame MSC, no one wants to take responsibility. Beware if you are doing this trip next year this could happen to you. I will not be using TripADeal again.

Transparency
Customer Service
Ease of Booking
Incentivised ReviewNo
Trip CompletedYes
Booking TypeTour
Evie

EvieSouth East Queensland, QLD

Absolutely terrible experience

published

Booked the Machu Picchu trip. Told my flight was full that was the first flight.
2nd flight Worst service by the airline they used. tried to ditch me in a foreign country and told me it was my problem and I had to fix myself. It was only when I asked to speak to top management that they finally made a phone call

Transparency
Customer Service
Incentivised ReviewNo
Trip CompletedYes
Booking TypeAccommodation, Flights and Tour
1 comment
TripADeal
TripADealTripADeal
Disappointed

DisappointedVictoria

Never again

published

Bewaremof the half price Japanese cherry blossom deal as is too early to see many blossoms. Also, Sue to unforseen circumstances me and a friend could ńot Board the plane from Melbourne to Japan and Trip a Deal would not agree for us to return on the return flight ( for which we paid as part of the deal). Lastly, the tour guide was of poor quality.

Transparency
Customer Service
Ease of Booking
Incentivised ReviewNo
Trip CompletedYes
Booking TypeAccommodation, Flights and Tour
1 comment
TripADeal
TripADealTripADeal
William Scammell

William ScammellMurray Region, NSW

  • 2 reviews
  • 2 likes

2 for1 China tour

published

2 for 1 Trip to China August 9, 2019. Could not land at our intended destination of Shanghai because of Typhoon diverted to Hong Kong. We are very disappointed that TripaDeal made no contact or offered advise as to what we needed to do. When contact was finally made their advice was to find our own way to Shanghai and to contact them when we arrived. Felt that we were left high and dry in a foreign country. Cant review the trip as we did not step foot in China.

Transparency
Ease of Booking
Incentivised ReviewNo
Trip CompletedYes
Booking TypeTour
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Never again

published

Trip a deal to China was nothing more than a obligatory shopping tour forced upon you by the local tour guides. They softened you on the bus by telling you how good the products are and how it has helped their own families. Be prepared if u are thinking of doing this trip. They also force u to do the optional tours by not providing u with transportation back to the hotel.

Transparency
Customer Service
Ease of Booking
Incentivised ReviewNo
Trip CompletedYes
Booking TypeAccommodation, Flights and Tour

18 day east coast USA & Canada

published
Incentivised ReviewNo
Trip CompletedYes
Booking TypeAccommodation, Cruise, Flights, Insurance and Tour
Mike M.

Mike M.South East Queensland, QLD

Japan 2 for 1 --- May - June 2019

published
Transparency
Customer Service
Ease of Booking
Incentivised ReviewNo
Trip CompletedYes
Booking TypeAccommodation, Flights and Tour

!8 Day East Coast USA & Canada 2019 Beware of the advertised price-you'll pay for it in the end!

published
Transparency
Customer Service
Ease of Booking
Incentivised ReviewNo
Trip CompletedYes
Booking TypeCruise and Tour
Trish

Trish

  • 2 reviews

Beware

published

If you think something is too good to be true it usually is. We were very disappointed in the allocation of hotels and airflights on a recent 2 for one deal from NZ to Japan. After writing a review which was NOT published I would never use this company again.

Transparency
Customer Service
Ease of Booking
Incentivised ReviewNo
Trip CompletedYes
Booking TypeAccommodation, Flights and Tour
Page 2 of 2
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Questions & Answers

wen

wenasked

Want to know if anyone on Tripadeal 50day world trip (Was to depart Sept 2020) have had a favourable return of funds?

No answers
Michelle

Michelleasked

How did everyone get such good response from Trip A Deal? I've emailed numerous times and get no where, just the usual response we will get back to you closer to the time you're due to travel, guess what!!!, I've heard nothing and our trip was the beginning of November, no offer, no nothing and every time I email, the same response we will get back to you as soon as we can. Covid has been around since February, we are now in November, Ive been emailing on and off over that whole time so don't understand these positive reviews.

2 answers
Deb
Deb

Hi, l am still trying to get our refund for a world trip worth $19,000!!!!!!!we paid for it Aug2019 and was to leave October 2020 ! Why they are delaying when we will be their future clients IF they do the right thing by us !

Kirsty
Kirsty

Having the same experience

Jayne C.

Jayne C.asked

I booked a trip to China for this year and of course it was cancelled I did get a credit from tripadeal is there a chance I can get a refund and get my money back as it has been a difficult year financial and I could really do the $3600 which they said is credit to me from $4000 I paid up front

No answers

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