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Tripadeal

Tripadeal (page 2 of 2)

3.3 from 1,208 reviews · View Statistics

Reviews

  • Transparency
    2.3 (24)
  • Customer Service
    2.0 (25)
  • Trip Completed Yes (29) · No
  • Ease of Booking
    3.6 (26)
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Graeme D

Graeme DIllawarra, NSW

  • 2 reviews

China Experience

published
Transparency
Customer Service
Ease of Booking
Incentivised ReviewNo
Trip CompletedYes
Booking TypeAccommodation, Flights and Tour
JohnoandNic

JohnoandNicSouth East Queensland, QLD

  • Verified customer

China tour with Hainan Island stopover 15 days

published
Transparency
Customer Service
Ease of Booking
Incentivised ReviewNo
Trip CompletedYes
Booking TypeTour
Jan Newmarch

Jan NewmarchGreater Melbourne (Metropolitan), VIC

  • 3 reviews
  • 1 like
  • Verified customer

Problems weren't resolved nicely, and cost us A$1,000 extra

published
Transparency
Customer Service
Ease of Booking
Incentivised ReviewNo
Trip CompletedYes
Booking TypeAccommodation, Flights and Tour
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Glen

GlenSouth East Queensland, QLD

  • 3 reviews
  • 4 likes

Customer Service Fail

published

My wife and I recently returned from a 2 for 1 trip to China. We had 3 guides over the course of the tour, the first two guides were very good. The third guide who accompanied the group to Shanghai pretty much spoilt that part of the tour for us. When we returned to Australia and contacted Trip a Deal to raise our issues, customer service gave us some pathetic excuse to try to justify our disappointing experience in Shanghai. Customer Service - FAIL!
This was our first Trip A Deal tour and it will be our last.

Transparency
Customer Service
Ease of Booking
Incentivised ReviewNo
Trip CompletedYes
Booking TypeTour
Debbie Howie

Debbie HowieMetropolitan Adelaide, SA

18 Day China tour including Yangtze River Cruise

published
Transparency
Customer Service
Ease of Booking
Incentivised ReviewNo
Trip CompletedYes
Booking TypeAccommodation, Cruise, Flights and Tour
Perignon

PerignonGreater Melbourne (Inner), VIC

Meh, You get what you pay for

published
Transparency
Customer Service
Ease of Booking
Incentivised ReviewNo
Trip CompletedYes
Booking TypeAccommodation, Flights and Tour
Monica Chahoud

Monica ChahoudSydney, NSW

2 for 1 China

published
Ease of Booking
Incentivised ReviewNo
Trip CompletedYes
Booking TypeAccommodation, Flights and Tour
peter byrne

peter byrneHunter Region, NSW

  • 4 reviews
  • 6 likes

Poor customer service once you pay

published
Customer Service
Ease of Booking
Incentivised ReviewNo
Trip CompletedYes
Booking TypeAccommodation, Flights and Tour
FionaT.

FionaT.Victoria

  • Verified customer

Read the itinerary closely and also the fine print

published
Customer Service
Ease of Booking
Incentivised ReviewNo
Trip CompletedYes
Booking TypeTour
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Questions & Answers

wen

wenasked

Want to know if anyone on Tripadeal 50day world trip (Was to depart Sept 2020) have had a favourable return of funds?

No answers
Michelle

Michelleasked

How did everyone get such good response from Trip A Deal? I've emailed numerous times and get no where, just the usual response we will get back to you closer to the time you're due to travel, guess what!!!, I've heard nothing and our trip was the beginning of November, no offer, no nothing and every time I email, the same response we will get back to you as soon as we can. Covid has been around since February, we are now in November, Ive been emailing on and off over that whole time so don't understand these positive reviews.

2 answers
Deb
Deb

Hi, l am still trying to get our refund for a world trip worth $19,000!!!!!!!we paid for it Aug2019 and was to leave October 2020 ! Why they are delaying when we will be their future clients IF they do the right thing by us !

Kirsty
Kirsty

Having the same experience

Jayne C.

Jayne C.asked

I booked a trip to China for this year and of course it was cancelled I did get a credit from tripadeal is there a chance I can get a refund and get my money back as it has been a difficult year financial and I could really do the $3600 which they said is credit to me from $4000 I paid up front

No answers

Get an answer from our members and TripADeal representatives

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