34 people left high & dry in Madrid. A problem that should have been dealt with onFriday.
We were left with 24 hours to get out of Spain before everything close down..
There are 34 travelers, 1 tour leader, 1 bus driver & a hotel & staff very stressed.
My first & last tour with TripADeal. Thx for nothing
When the going gets tough Tripadeal take flight

You are lucky you havnt departed.
3 tour groups have been dumped by trip a deal.at a central Instanbul hotel with no information forth coming re new flights. In desperation today was spent on the phone for 4hrs to our airline re scheduling our flights at our expense to return home half way thru our tour.If like some who managed to get Trip a deal to reschedule for them at twice the price..what a disgrace regardless of the extraordinary circumstances.
Add insult to injury we have paid for brk lunch & dinner for our tour and today we were informed by the dining room that there is no lunch provided.
How dare you trip a deal!

We arrived in Madrid on 13 March to find city in lockdown due to coronaviris, and booked into hotel on Friday night to be told everything is in lockdown. Our tour leader announced on Saturday morning that TripADeal we’re organising our flights home and we’d be advised as soon as possible. We waited Saturday, Sunday and Monday and were advised on Monday morning that flights had been booked and the whole group were flying out Tuesday morning. Two hours later we were told those flights were cancelled and we were on our own - find your own way bac...

No Information, no contact, no updates on elderly parents travelling during carona virus. Proceeded despite Italy having Carona. Shifted obligation to Etihad airways and MSC cruises, which require the agent to change travel arrangements. Unhelpful for those trying to assist family members. Family members were ringing home distressed because there was no contact about changed conditions, or assurance that all travel was still occurring as planned.

One of the reasons people use travel packages and deals to provide reassurance that if something ...

After being assured by Tripadeal that we should travel to Europe with Italy and a cruise being a major component and if we didn't would lose all monies paid. We arrived to be be informed that the cruise was cancelled and to go ahead and bus around Europe with borders closing daily. We remained in Budapest the place of our arrival and along with our tour guide decided it wasn't safe to keep moving around but to remain until they could get us flights home. After waiting for 4 days for them to ignore all communication from us with the only email a...

This trip should have never gone ahead, the coronavirus was escalating before we left and they went ahead regardless. I had emailed and phoned them prior to leaving and never got a response.

On arrival, there was no one to meet me and no information that I was getting to Italy earlier than the rest of people on the tour, so I thought I had missed the bus and ran around for 2 hours trying to get sense from the "emergency' phone number before they told me the representatives would be there later in the day. Only response from Tripadeal was inst...

Well the trip started OK but went down hill from there, TAD change the hotels and put us in a truck stop in Florence then put us on a boat with no communication whats so ever about our return leg to Italy . So we are getting off the boat in Barcelona booking our own accommodation and flights to go back home not through Italy, I have tried numerous times to communicate with TAD and no response there are a lot of people on this boat that are so scared of whats happening and TAD don't care, they have your money so they don't give a stuff. Thanks...

Left stranded in Sicily when government quarantined whole country. Local tour operator, guide, bus and driver left us at hotel and said goodbye. TAD wouldn’t acknowledge we have been left stranded and suggested we sit in lockdown till our cruise departed in some 5 days time. Would not acknowledge what we were trying to tell them that there was no cruise ship that would allowed us to board and ports closed in Italy. Had to fact find ourselves and share info back to TAD. Only now they arrange flights home, but have advised no refunds except a...

Just returned from a 10 day trip to India. We paid to upgrade to business class, requested Singapore Airlines, and had to contact them on several occasions to ensure that this would happen. They kept on saying that they couldn’t confirm what airline we would be flying with but as we booked this 6 months out and being a retired travel agent, they had ticketed the flights and yet we’re not keen to advise us of this. We also paid to upgrade our accommodation. I had to call 3 times, less then 2 weeks out requesting our documents only to be told tha...

The 15day trip of India and the Golden Triangle was my first Trip a Deal experience. India and the sights were amazing, the people were lovely and the days were full of either visiting the sights or travelling long distances by coach. Unfortunately 2/3 of the travellers on our coach became unwell, with 2 needing medical attention.
It was the accommodation and the food that did not live up to the expectations set by Trip a Deal,.
I had paid for premium , single accommodation which included meals however the accommodation became a constant pr...

Very disappointed with tripadeal, the only tours were walking tours, and then left to self tour in towns when all shops were on siesta. Tour guides were really poor, and one spent her time privately socialising and drinking alcohol

Standard accommodation offered was below expectations , at best average, but the worst aspect of the sub standard accommodation was there physical locations, mainly located in outer/fringe areas, industrial parks in India, up hills and/or mountains in Nepal/Bhutan , totally not conducive for self exploration during down/free times [ of which there were plenty of occasions ]. During free down time we were literally forced to stay within the hotel for lengthy periods of time. Would not recommend this trip under the present accommodation arrangements, even though the physical, awesome countryside was spectacular in Nepal/Bhutan.

Just traveled to Vietnam. Tripadeal said that it would be a escorted tour but we were made to find our way on most of the days .not happy would not recommend.

I booked the 10 Day India Colour Festival Mar 15 - Mar 24 2019 by Trip a Deal. Overall The trip did not fulfil the Itinerary requirements, mainly due to airline delay and in-country offerings. The trip did not live up to the premium package description. The brochure descriptions were deceptive. The International Transport component was appalling, we were three days late for the tour. The guide quality was poor. Hotels were generally poor and in absurd locations. The Colours Festival was a Hotel mock up. All this was passed onto Trip A Deal cust...

On this Festivals of India tour it was apparent that the provider could not meet demand and as a result the quality of the accommodation was not consistent with expectations promised in the "Premium Package". There were not enough Premium Hotels to cater for the number of tourists, which at times resulted in some of us being housed in atrocious accommodation; whilst others received the quality for which everyone had paid. There is a great discrepancy spending two nights in a poor quality vegan(Totally) hotel, whilst friends stayed in an up-mark...

We have just returned from a 15 day Trip a Deal to India. Unfortunately we can not recommend this tour for many reasons. Firstly, around 20 of the 29 people in our tour group got sick with severe stomach bugs. Two ladies had to have medical assistance as they were so unwell for several days. By the end of the trip, people were experiencing their second bout of illness. Since returning, we have received medication from our doctors. Everyone on the trip were well prepared in terms of medication, or so we thought! We were also all very cautious ab...

china 12 Day 2 for 1
arrival at Beijing hotel from flight was at 1.30am of the first sightseeing day Forbidden City sight starting at 8am
Most days we were on bus from 8am to 6pm and on some days 8am to 10pm returning to hotel ( because it was so far out of the city)
hotel in shanghai was 1 and half hours drive out of city. spent most of the sightseeing day in traffic due to location of hotel not being central.
the great wall was the great square - even walking to the very top of an extremely steep incline, i could not see any wall continuing ...

Two night at The Oaks Waterfront, The Entrance.

It was a huge disappointment to find the hotel room we got on arrival was that more than half of our balcony was facing a huge wall and no way like the advertisement. We asked if we could move to another room, we were told we have to pay extra. We were happy to pay extra for a room NOT facing a wall but were told nothing was available.
If we knew this was what we would get, we would not have booked through Tripadeal.
It is for my partners birthday surprise... not a very nice surprise to find t...

Firstly, sorry for the length of this review. We have done 2 previous trips with Trip a Deal. (TAD)
Satisfied enough to book a third, 19 days Sardinia, Sicily & Malta. Like most of the 36 travellers on this trip we were so disappointed. Accommodation was generally OK but so far from anywhere that we were stranded for the night. We would be consistently taken to the town centres for a short walking tour and left stranded for hours and told to meet at a point. There was no substance in this entire tour.
I have not gone into too much detail about...

Booked a "package" which included flights, hotel interstate and a cruise return. It was not cheap and it wasn't a package in that there were no transfers nor late-check-outs, early check-ins arranged to match the transport.
Arriving in Brisbane we were required to arrange our own transfer to the hotel [ $36 ]. Fortunately the hotel allowed us to check-in but formally we could have been waiting an hour in the foyer. The hotel check-out time was 11AM, while the cruise departed late afternoon, approx 4PM. The hotel stored our luggage while we was...