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Tripadeal

Tripadeal (page 2 of 4)

3.3 from 1,238 reviews · View Statistics

Reviews

  • Transparency
    1.6 (62)
  • Customer Service
    1.5 (63)
  • Trip Completed Yes (69) · No
  • Ease of Booking
    3.4 (62)
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  • Verified customer

Horror

published

34 people left high & dry in Madrid. A problem that should have been dealt with onFriday.
We were left with 24 hours to get out of Spain before everything close down..
There are 34 travelers, 1 tour leader, 1 bus driver & a hotel & staff very stressed.
My first & last tour with TripADeal. Thx for nothing
When the going gets tough Tripadeal take flight

Transparency
Customer Service
Ease of Booking
Incentivised ReviewNo
Trip CompletedYes
Booking TypeAccommodation, Flights and Tour
3 comments
TripADeal
TripADealTripADeal

Dear Cate, Thank you for your message. We’re so sorry to hear of your experience and we appreciate your honest feedback. Please could let me know your booking ID or case number so I can look into this for you? Kind regards, TripADeal

Cate Ford
Cate Ford

103122

Cate Ford
Cate Ford

103122

marie

marieSouth East Queensland, QLD

  • 2 reviews
  • 20 likes

lucky

published

You are lucky you havnt departed.
3 tour groups have been dumped by trip a deal.at a central Instanbul hotel with no information forth coming re new flights. In desperation today was spent on the phone for 4hrs to our airline re scheduling our flights at our expense to return home half way thru our tour.If like some who managed to get Trip a deal to reschedule for them at twice the price..what a disgrace regardless of the extraordinary circumstances.
Add insult to injury we have paid for brk lunch & dinner for our tour and today we were informed by the dining room that there is no lunch provided.
How dare you trip a deal!

Transparency
Customer Service
Ease of Booking
Incentivised ReviewNo
Trip CompletedYes
Booking TypeAccommodation, Flights and Tour
1 comment
TripADeal
TripADealTripADeal
  • Verified customer

Extremely disappointed with level of service

published
Transparency
Customer Service
Ease of Booking
Incentivised ReviewNo
Trip CompletedYes
Booking TypeAccommodation, Flights and Tour
1 comment
TripADeal
TripADealTripADeal

Dear Judith, We are sorry for the delay in getting back to you and our sincerest apologies for the experience you have had. Please could you let me know your booking ID or case number so I can look into this for you? Kind regards, TripADeal

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No Stars for you

published
Transparency
Customer Service
Ease of Booking
Incentivised ReviewNo
Trip CompletedYes
Booking TypeAccommodation, Cruise, Flights, Insurance and Tour
1 comment
TripADeal
TripADealTripADeal

Our sincerest apologies for the experience your parents have had. Please could let us know their booking ID or case number so we can look into this for you? Kind regards, TripADeal

Sue

SueVictoria

Abandoned by Tripadel

published
Transparency
Customer Service
Ease of Booking
Incentivised ReviewNo
Trip CompletedYes
Booking TypeAccommodation and Flights
4 comments
TripADeal
TripADealTripADeal
Sue
Sue

Tour 3111 Booking Ref 107795
I would appreciate some customer service
Thank you

Sue
Sue

Hellooooo are you still there? Seems very typical customer service or should I say lack of???

Carmel M

Carmel MCanberra 2600, ACT

  • 2 reviews
  • 25 likes
  • Verified customer

Poor communication and then abandoned in Italy

published
Transparency
Customer Service
Incentivised ReviewNo
Trip CompletedYes
Booking TypeAccommodation, Cruise, Flights and Tour
2 comments
TripADeal
TripADealTripADeal
Carmel M
Carmel M
Mark D

Mark DRichmond-Tweed, NSW

  • Verified customer

Italy March 2020

published
Transparency
Customer Service
Ease of Booking
Incentivised ReviewNo
Trip CompletedYes
Booking TypeAccommodation, Cruise, Flights and Tour
  • Verified customer

Avoid at all costs. Left stranded in Sicily

published
Transparency
Customer Service
Ease of Booking
Incentivised ReviewNo
Trip CompletedYes
Booking TypeAccommodation, Cruise, Flights and Tour

Very disappointed!!

published
Transparency
Customer Service
Ease of Booking
Incentivised ReviewNo
Trip CompletedYes
Booking TypeAccommodation, Flights and Tour
2 comments
TripADeal
TripADealTripADeal
Lynne
Lynne

TripADeal, you should be calling me as I am the unhappy customer- not me ringing you !!
I have actually tried to call you several times since returning from India, but the waits on the phone are very long !

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Festivals of India - Trip a Deal

published
Incentivised ReviewNo
Trip CompletedYes
Booking TypeAccommodation, Flights and Tour

Very poor, Sardinia Sicily and Malta

published

Very disappointed with tripadeal, the only tours were walking tours, and then left to self tour in towns when all shops were on siesta. Tour guides were really poor, and one spent her time privately socialising and drinking alcohol

Transparency
Customer Service
Ease of Booking
Incentivised ReviewNo
Trip CompletedYes
Booking TypeAccommodation, Flights and Tour
Richard

RichardGreater Melbourne (Metropolitan), VIC

India, Nepal and Bhutan trip under delivered; Nov-Dec 2019

published

Standard accommodation offered was below expectations , at best average, but the worst aspect of the sub standard accommodation was there physical locations, mainly located in outer/fringe areas, industrial parks in India, up hills and/or mountains in Nepal/Bhutan , totally not conducive for self exploration during down/free times [ of which there were plenty of occasions ]. During free down time we were literally forced to stay within the hotel for lengthy periods of time. Would not recommend this trip under the present accommodation arrangements, even though the physical, awesome countryside was spectacular in Nepal/Bhutan.

Transparency
Customer Service
Ease of Booking
Incentivised ReviewNo
Trip CompletedYes
Booking TypeAccommodation, Flights and Tour
maureen f.

maureen f.Gippsland, VIC

Tripadeal.

published

Just traveled to Vietnam. Tripadeal said that it would be a escorted tour but we were made to find our way on most of the days .not happy would not recommend.

Transparency
Customer Service
Ease of Booking
Incentivised ReviewNo
Trip CompletedYes
Booking TypeAccommodation, Cruise and Flights
3 comments
TripADeal
TripADealTripADeal
maureen f.
maureen f.

[Order Number and Name Removed] . The main problem was that were on our own most of the time. We traveled by car not with a group.we were left to find our own way.the main reason we took the trip is meet others.

TripADeal
TripADealTripADeal
David

DavidMurrumbidgee Region, NSW

  • 3 reviews
  • 3 likes

Trick A Deal Holi Festival in India

published
Transparency
Customer Service
Ease of Booking
Incentivised ReviewNo
Trip CompletedYes
Booking TypeAccommodation, Flights and Tour
jeriatricjypsy

jeriatricjypsyWide Bay-Burnett, QLD

BUYER BEWARE !!!! Falls dramatically short of expectations!

published
Transparency
Customer Service
Ease of Booking
Incentivised ReviewNo
Trip CompletedYes
Booking TypeAccommodation, Flights and Tour
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Jan T.

Jan T.South East Queensland, QLD

  • Verified customer

Trip A Deal India

published
Transparency
Customer Service
Ease of Booking
Incentivised ReviewNo
Trip CompletedYes
Booking TypeAccommodation, Flights and Tour

Optional Tours not optional

published
Incentivised ReviewNo
Trip CompletedYes
Booking TypeTour
Sophie

SophieSydney, NSW

Disappointed with the room - facing a huge wall!

published
Transparency
Customer Service
Ease of Booking
Incentivised ReviewNo
Trip CompletedYes
Booking TypeAccommodation
1 comment
TripADeal
TripADealTripADeal
Mick

MickMurrumbidgee Region, NSW

  • Verified customer

Basically paid for hotel and transfers.

published
Transparency
Customer Service
Ease of Booking
Incentivised ReviewNo
Trip CompletedYes
Booking TypeAccommodation, Flights and Tour
Garry E

Garry ESouth-Eastern Region, NSW

  • 4 reviews
  • 1 like

Costly and No Value Added

published
Transparency
Customer Service
Ease of Booking
Incentivised ReviewNo
Trip CompletedYes
Booking TypeAccommodation, Cruise and Flights
Page 2 of 4
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Questions & Answers

Vincent Giofre

Vincent Giofreasked

Has anyone who received a credit voucher used or attempted to use it yet?

No answers
wen

wenasked

Want to know if anyone on Tripadeal 50day world trip (Was to depart Sept 2020) have had a favourable return of funds?

1 answer
Heather S.
Heather S.

See https://www.facebook.com/groups/2537897366453690

Michelle

Michelleasked

How did everyone get such good response from Trip A Deal? I've emailed numerous times and get no where, just the usual response we will get back to you closer to the time you're due to travel, guess what!!!, I've heard nothing and our trip was the beginning of November, no offer, no nothing and every time I email, the same response we will get back to you as soon as we can. Covid has been around since February, we are now in November, Ive been emailing on and off over that whole time so don't understand these positive reviews.

4 answers
Deb
Deb

Hi, l am still trying to get our refund for a world trip worth $19,000!!!!!!!we paid for it Aug2019 and was to leave October 2020 ! Why they are delaying when we will be their future clients IF they do the right thing by us !

Kirsty
Kirsty

Having the same experience

Heather S.
Heather S.

See https://www.facebook.com/groups/2537897366453690

Get an answer from our members and TripADeal representatives

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