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Tripadeal

Tripadeal (page 2 of 3)

3.3 from 1,238 reviews · View Statistics

Reviews

  • Transparency
    2.4 (40)
  • Customer Service
    2.4 (44)
  • Trip Completed Yes (58) · No
  • Ease of Booking
    3.7 (49)
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Cuba and the Caribbean

published
Incentivised ReviewNo
Trip CompletedYes
Jan E.

Jan E.

  • 2 reviews
  • 2 likes

Europe Revealed 20/9/19

published
Transparency
Customer Service
Ease of Booking
Incentivised ReviewNo
Trip CompletedYes
Booking TypeAccommodation, Cruise, Flights and Tour

Poor organisation, arrogant approach to dealing with problems, Iam disappointed !!

published

Lack off information, or poor in formation, they only want your money and are not listening to feed back . I am currently on a tour and will not be doing another.

Transparency
Customer Service
Incentivised ReviewNo
Trip CompletedYes
Booking TypeAccommodation, Cruise, Flights and Tour
Booking Services

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  • Verified customer

Not for us

published
Transparency
Customer Service
Ease of Booking
Incentivised ReviewNo
Trip CompletedYes
Booking TypeAccommodation, Flights and Tour
Belinda Connor

Belinda ConnorDarling Downs, QLD

  • 5 reviews
  • 5 likes

Tripadeal 16 Day India, Nepal & Bhutan - Not for the Faint Hearted

published
Transparency
Customer Service
Ease of Booking
Incentivised ReviewNo
Trip CompletedYes
Booking TypeAccommodation, Flights and Tour

Don’t do two for one China

published
Transparency
Ease of Booking
Incentivised ReviewNo
Trip CompletedYes
Booking TypeAccommodation, Flights and Tour
3 comments
TripADeal
TripADealTripADeal

I have already emailed this address and have not been contacted

TripADeal
TripADealTripADeal
neicie

neiciesydney

  • 14 reviews
  • 4 likes

Their trips are fine but customer service.......

published

As stated above, the trips they offer are great value but their customer service is woeful. Every call, with at least a 20 minute wait, elicits a different answer from another consultant

Customer Service
Ease of Booking
Incentivised ReviewNo
Trip CompletedYes
Booking TypeTour
Sheryil V.

Sheryil V.New South Wales

China 2 for 1

published
Transparency
Customer Service
Ease of Booking
Incentivised ReviewNo
Trip CompletedYes
Booking TypeAccommodation, Cruise, Flights and Tour
Darlene

DarleneSouthwest, VIC

19 Day European Explorer - 5th June to 9th July

published
Customer Service
Ease of Booking
Incentivised ReviewNo
Trip CompletedYes
Booking TypeAccommodation, Flights and Tour
Booking Services

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China 11 day tour -You get what you pay for!!!! Sounds obvious but check it out carefully.

published

- Travel and accommodation was very acceptable
- of three tour guides one excellent, one acceptable and one shocker
- we felt blackmailed into taking "optional" tours
- forced to attend shopping tours

unhappy overall

Transparency
Customer Service
Ease of Booking
Incentivised ReviewNo
Trip CompletedYes
Booking TypeAccommodation, Flights and Tour
MichB

MichBGreater Melbourne (Outer), VIC

Cleared bucket list items

published
Transparency
Customer Service
Ease of Booking
Incentivised ReviewNo
Trip CompletedYes
Booking TypeAccommodation, Cruise, Flights and Tour
Fed up non customer

Fed up non customerSydney, NSW

  • 2 reviews
  • 5 likes

Be aware of the experiences Tripadeal include on China deal.

published

Did a 17 day china and japan cruise. Value for money was excellent, however part of the "experience" your taken to a Pearl Factory ..... BE AWARE!!! They show you quality product and when you purchase your given gold plated crap!!! $400 for a useless piece of gold plated imitation jewelry. Contacted Tripadeal and they hide behind 'disclosure" they are not responsible..... they take on average 10 coachloads of Australian tourists (roughly 400) a week .... and take no responsibility whatsoever. I now discover other tourists had same experience and still Tripadeal has this association with the business...

Transparency
Customer Service
Ease of Booking
Incentivised ReviewNo
Trip CompletedYes
Booking TypeTour
Dee

DeeSydney, NSW

  • 3 reviews
  • 1 like

Lots of wasted time spent on delayed flights

published
Transparency
Customer Service
Ease of Booking
Incentivised ReviewNo
Trip CompletedYes
Booking TypeAccommodation, Flights and Tour
CrystalW.

CrystalW.Metropolitan Adelaide, SA

  • 5 reviews
  • 2 likes

Experience depends strongly on which guide you are assigned

published
Transparency
Customer Service
Ease of Booking
Incentivised ReviewNo
Trip CompletedYes
Booking TypeAccommodation, Flights and Tour
Poppy Blue

Poppy BlueMetropolitan Adelaide, SA

18 Day East coast USA & Canada Tour - Not what we expected

published
Transparency
Customer Service
Ease of Booking
Incentivised ReviewNo
Trip CompletedYes
Booking TypeAccommodation, Cruise, Flights and Tour
Booking Services

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Janene

JaneneFar North Queensland, QLD

  • 2 reviews
  • 2 likes

Experience will depend on pot luck

published
Transparency
Customer Service
Ease of Booking
Incentivised ReviewNo
Trip CompletedYes
Booking TypeAccommodation, Flights and Tour

Terrific good value 15 days China & 5 Star Hainan Island Trip (standard)

published
Incentivised ReviewNo
Trip CompletedYes
Booking TypeAccommodation, Flights and Tour
Graeme D

Graeme DIllawarra, NSW

  • 2 reviews

China Experience

published
Transparency
Customer Service
Ease of Booking
Incentivised ReviewNo
Trip CompletedYes
Booking TypeAccommodation, Flights and Tour
JohnoandNic

JohnoandNicSouth East Queensland, QLD

  • Verified customer

China tour with Hainan Island stopover 15 days

published
Transparency
Customer Service
Ease of Booking
Incentivised ReviewNo
Trip CompletedYes
Booking TypeTour
Jan Newmarch

Jan NewmarchGreater Melbourne (Metropolitan), VIC

  • 3 reviews
  • 1 like
  • Verified customer

Problems weren't resolved nicely, and cost us A$1,000 extra

published
Transparency
Customer Service
Ease of Booking
Incentivised ReviewNo
Trip CompletedYes
Booking TypeAccommodation, Flights and Tour
Page 2 of 3
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Questions & Answers

Vincent Giofre

Vincent Giofreasked

Has anyone who received a credit voucher used or attempted to use it yet?

No answers
wen

wenasked

Want to know if anyone on Tripadeal 50day world trip (Was to depart Sept 2020) have had a favourable return of funds?

1 answer
Heather S.
Heather S.

See https://www.facebook.com/groups/2537897366453690

Michelle

Michelleasked

How did everyone get such good response from Trip A Deal? I've emailed numerous times and get no where, just the usual response we will get back to you closer to the time you're due to travel, guess what!!!, I've heard nothing and our trip was the beginning of November, no offer, no nothing and every time I email, the same response we will get back to you as soon as we can. Covid has been around since February, we are now in November, Ive been emailing on and off over that whole time so don't understand these positive reviews.

4 answers
Deb
Deb

Hi, l am still trying to get our refund for a world trip worth $19,000!!!!!!!we paid for it Aug2019 and was to leave October 2020 ! Why they are delaying when we will be their future clients IF they do the right thing by us !

Kirsty
Kirsty

Having the same experience

Heather S.
Heather S.

See https://www.facebook.com/groups/2537897366453690

Get an answer from our members and TripADeal representatives

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