Far too many flights when some direct flights surely would be just as cheap. On our arrival from Melbourne in Cancun, Mexico late afternoon after nearly 2 days of flying,our information said we would enjoy Cancun for its beaches- well our hotel was hours away from a beach, so we saw nothing but the hotel. One night we flew from Havana to Mexico City then onto Cancun. After 2 &1/2 hours at the hotel after arriving at midnight we had to fly back to Mexico City en route to Miami via Houston. All in all we had 11 flights to go to Cuba and return ho...

EUROPE REVEALED 20/9/19
Quality of hotels very poor. No toiletries, safe, refrigerator & breakfasts poor. Too far from cities resulting in excess fares which we were not informed about.
Bus driver late getting us to catch TGV train in Paris resulting in people being manhandled onto train by staff.
Costa Deliziosa-Having done many cruises, this was the worst line we have travelled with. Staff not helpful. Activites all in Italian, so other nationalities could not join in. Food quality not up to standard.
Excursions were quite expensive & very ...

Lack off information, or poor in formation, they only want your money and are not listening to feed back . I am currently on a tour and will not be doing another.

Review of Trip a Deal 12 Day China Highlights Tour with Xian option
We are experienced travellers, a married couple in our mid-seventies, and appreciate well-located hotels with lifts and no steps, quiet non-smoking rooms with private bathrooms with good ventilation, and other niceties. This review refers to the particular conditions we experienced; obviously others could be quite different. With all this in mind, we only mention here our main observations. We obtained our visas within a week directly from the Consulate in Sydney for $110ea. Wh...

Okay, this is my third Tripadeal trip. This is my first review. Accommodation is always budget. No frills but I expect clean accommodation, this is not always the case. It will be a while before I consider another Tripadeal "Deal".

Our tour group consisted of 13 people, great size. We flew with Singapore Airlines which was enjoyable.

India was unbearably hot, filthy, poor, beggars everywhere be warned. The amount of rubbish around blows your mind. I did expect India to be a little more civilised.

Taj Mahal was amazing. The highligh...

Would not recommended the 2 for 1 China deal at all. I have travelled all over the world and completed several tours in other countries. I have also lived In Asia, so was excited to visit a country I had not been to. However, this was by far the worst holiday I have ever been on. The other people in my travelling party and others on my tour expressed the following thoughts:

- Massive days, huge tour groups. We had 49 people. Often out of the hotel for 12 hours a day, walking around for most of the day. This is hard considering most of the tour...

As stated above, the trips they offer are great value but their customer service is woeful. Every call, with at least a 20 minute wait, elicits a different answer from another consultant

I find our trip very hard to rate. Once Trip a deal have your money it is bye bye customer. We had an incident the night before we flew and were berated for calling on the emergency line despite 5 calls during the day. There response was hmm your husband is OK to fly but at this stage doubt we can fix it for you. I did eventually pay 200 dollars and amazing problem solved. No money no fly honey.

The trip however was fantastic and our two guides Emily and Ivy exceptional. We did all the extras as we didn't want to miss anything and so had ve...

Firstly our guide, Angelo his wealth of knowledge for all places was absolutely fantastic.
If you book a bus tour, you need to know that, you spend a lot of time on the bus driving to each country, there was no toilet on the bus, that probably was a blessing, because the air conditioning was properly working. Our stops weren't the greatest, but you needed to get off, as our driver was a smoker, so when you got on the bus in the morning, it absolutely stank and when we had a 20 minute break, the air conditioning was turned off and he was having ...

- Travel and accommodation was very acceptable
- of three tour guides one excellent, one acceptable and one shocker
- we felt blackmailed into taking "optional" tours
- forced to attend shopping tours

unhappy overall

Completed the 2 for 1 trip-a-deal 12 day (10 day) tour of China in June 2019. Tour included the Terracotta Warriors. Overall the trip was good, went with an open mind because of the price $3000 for 2 persons. Contrary to what others have said, we were aware of the extra fees for tour guides & the ITOF of AUD150 for 1 person.
Flew with Qantas from Melbourne to Sydney & then onto Shanghai. A very early start when living 70+ km from Melbourne airport. Arrived in Shanghai and then by bus for another 2 hours to Suzhou arriving at the hotel ar...

Did a 17 day china and japan cruise. Value for money was excellent, however part of the "experience" your taken to a Pearl Factory ..... BE AWARE!!! They show you quality product and when you purchase your given gold plated crap!!! $400 for a useless piece of gold plated imitation jewelry. Contacted Tripadeal and they hide behind 'disclosure" they are not responsible..... they take on average 10 coachloads of Australian tourists (roughly 400) a week .... and take no responsibility whatsoever. I now discover other tourists had same experience and still Tripadeal has this association with the business...

We have just come back from a 10 day trip in Vietnam.First flight Vietnam airlines was good. First two days went as planned nice tour guide for Mekong river tour.Our flight on third day was supposed to be at 11am we arrived at airport at 9.30 am and were there until 10.30pm at night. Disapointed that the airline they booked for internal flights was cheapest and always having serious flight delays, we finally arrived in Hoi An at 1.30 am in morning so missed full day.Next day no tour guide arrived so we had to privately book a tour ourselves oth...

Just returned from a 12 days Warriors of China tour. Experience is highly dependent on which guide you have.
In Beijing, Jing was great and the standout guide for the trip. She provided her mobile number to everyone in our group so in the event that we got lost, she could assist with finding our way. She was the only guide that did this. She gave insight into local customs and there was no pressure to do optional tours. She also helped us order food and gave recommendation for local foods to try. Accommodation in the Grand Chang An was terrib...

There were numerous drawbacks to this holiday, not only for us, but for all the members of our tour group. We feel that Tripadeal will be fielding numerous complaints from people in our group. Here is a list of some of our issues, which, unfortunately, will prevent us from booking further holidays with your company. We hope that by making you aware of these issues you are able to take them on board and ensure this does not happen in future to spoil other people's holidays.

1. The tour guide did not pick us up from the airport as we were delaye...

We booked a trip to China recently after hearing good reviews from others. We were booked on South China Airlines which would be possibly the WORST airline I have ever flown. Very rude staff, revolting food and filthy bathrooms. Others who had been prior to us had used Qantas and therefore started with a better experience. After flying to Shanghai we were suppose to have a short stop over before flying onto Beijing - however our group was left sitting at the airport for about 3 hours due to a delay however were provided no assistance or inf...

For my wife and I the tour had many positive experiences and memories, to name a few:
- easy straight forward booking process
- five star Hilton Hotel in Meilan Haikou, friendly and helpful hotel staff
- friendly accommodating and helpful Tour guides with a good grip of english with the
exception of one Tour guide who as much as she tried at times was quite hard to
understand
- organised and timely send offs at airports, trains etc
- iconic monuments and structures such as the Great Wall, Forbidden City, Hutong,
traditional gardens to name a few
- Golden Mask performance...

Just returned from a 15 day trip to China. The flight over was excellent with Capital air. Business class seats were part of our deal.
When on the ground, we found the Chinese people to be extremely friendly in the main. They seemed quite taken with the Aussies, and often videoed us or wanted photos with us.
"Amazing" driving skills witnessed. Seems to be a total disregard for many standard rules. A pedestrian crossing is certainly not respected, cars seem to go wherever they wish, electric bikes don't have any rules.
The trip itself was quit...

If you like large group touring TripADeal is a great option, but remember once you pay for your tour you’re just a number our flights were changed numerous times and our trip home to Sydney was 31hours from Changsha. We were left on our own with no English speaking staff at the airport to help with the transfer to accommodation at 2am, no accommodation that night, no breakfast..too bad the tour had finished.
Tipping is a joke and yes it’s $12 person per day they would prefer you to pay $25 per couple for what we still can’t work it out, you ev...

We had a recent 2 week trip to Japan. The trip itself was good, but obviously budget in that for example, the hotel in Tokyo was way out from the city centre. Not a real problem.

Our issue was what happens when things go wrong, and that is where TripADeal fell down. My wife is travelling on a Chinese passport which means she has to get a visa for Japan. Just recently her 90 year old father was put in hospital, and so she needed to go back to China. To get a Japanese visa while in Australia we needed a plane ticket, and TripADeal doesn't normal...