Reviewer Photos & Videos
Currently in Mauritius
Currently in Mauritius and was concerned on going on my trip due to recent happenings in the world. We had mixed communication saying that the cruise line was not going however within 10mins of me calling very concerned I received an email stating that this will still be proceeding and if anything changes they have people on standby. I understand that they must be extremely busy and I feel they were very responsive to my concern
Just returned from a 10 day trip to India. We paid to upgrade to business class, requested Singapore Airlines, and had to contact them on several occasions to ensure that this would happen. They kept on saying that they couldn’t confirm what airline we would be flying with but as we booked this 6 months out and being a retired travel agent, they had ticketed the flights and yet we’re not keen to advise us of this. We also paid to upgrade our accommodation. I had to call 3 times, less then 2 weeks out requesting our documents only to be told tha...t they had been emailed, and yet I did not receive them until after the 3rd request, so much for them stating that you will receive documents 4-6 weeks out !! On arrival in our itinerary, it stated that we would receive a private chauffeur from Delhi Airport to the Radisson Blu Hotel. We had flown from NZ arriving early morning, was told that we had to wait for other travellers to arrive, 2 and a 1/4 hours is not acceptable, then they bundled all 8 of us into a minivan - where was the private chauffeur ??? No early check in requested on arrival at the Radisson Blu, would have been a 5 hour wait to get access to our room, we were told that we could pay for an upgrade and gain immediate access into our room, we did this as after 16 hours of flying the last thing we wanted was to wait this length of time. Meals at this hotel - terrible, all buffet and all spicy Indian food. Meals were generally cold straight out of the warmers. I don’t have a problem with Indian food at all, but this was all way to hot and spicy for us. Spoke to the restaurant manager who advised that they would make available non spicy food but this did not happen. Luckily we had a fabulous guide and driver, which really made this trip bearable. Long periods of driving through out this trip. Second hotel in Jaipur was a budget hotel according to the manager, not centrally located, musty smelling rooms & leaking toilet. I spoke with our guide and he said that this was correct and we perhaps we should have been put into the more expensive sister property not the Hotel Sarovar Portico. We had a leisure day so we thought we would spend it beside the pool on the 9th floor......not happening!!! This area was absolutely covered in pidgeon poo, the pool, bar and all the battered furniture. It looked so neglected that I suggested that they close this area down until it had been cleaned. It was never cleaned during our 3 night stay. The photos at this Hotel show this area in a totally different light. False advertising. The meals here also terrible.....once again cold and way to hot and spicy. Very late arriving into Agra due to Donald Trump being there, arrived at our Hotel just after 9pm, had yet another disgusting buffet dinner and we were up and out of the hotel at 6am to go to the Taj Mahal, not enough time to experience this Hotel. Arrived very late that day back in Delhi, around 9pm, was collected and taken to the airport at 6am the next morning. All in all, I felt the trip was to rushed, very disappointing trip - when you pay for good hotels this is what you should receive....
Already booked another trip!
I just wanted to say that we were so impressed with our visit to India, Maldives and Sri Lanka with Tripadeal. The trip was a good mixture of culture, history and relaxation (poolside drinks anyone??). I’m still buzzing from our trip away, so much so, I’ve booked another trip, this time we’re heading to the USA next year! Still hard to believe you guys can advertise such incredible deals. But I’m a convert now. Thanks tripadeal, very happy customer here !
My wife and I enjoyed our trip to Borneo. Great value at the 2 for 1 deal offered. All good experiences and vey well organised. The highlights most definitely was seeing the orangutangs.
Thanks Trip A Deal
My mate and I just got back from Vietnam & Cambodia, the trip was a TripA Deal package and we both had the time of our lives. I’ve always wanted to go to Vietnam and I’m glad I went with Trip A Deal it was awesome from start to finish.
I know a lot of people are worried about travelling at the moment but I’m glad we went.
There is always a risk in everything that you do, make them worth it... this certainly was. Home now, happy healthy and planning my next trip.
Mexico - awesome one day, spectacular the next!!
Have just returned from "Best of Mexico". 17 action packed days with fabulous hidden gems. Fantastic guide and the inclusions made us all amazed at the value for money this trip was. Incredible amount of climbing and walking and think this should be more transparent in advertising notes.
Just got back from taking my parents on a surprise holiday. Booked one of TripADeals packages and could not have been more impressed. My parents aren’t big on international travel so it was nice to get away with them somewhere here in Australia.. they loved Darwin and are now even talking about a trip overseas. Could not be happier!!!
Worth the wait
We were nervous not to get documents until 4 weeks prior but now that we have them it was worth the wait. My husband and I haven’t been overseas since our grandchildren were born but thanks to TripADeal, it’s too easy and affordable not to!
My husband and I have now completed our holiday and all we can say is bravo Tripadeal! From the moment we landed, Tripadeal was with us every step of the way.
Friendly staff (maybe because they live in paradise) detailed documents, nice hotels and knowledgeable tour guides made our experience one to remember. The pictures are pool room worthy! Don’t waste your time shopping around , if you need the extra push to book with them then this is it!!
Festivals of India - Trip a Deal
The 15day trip of India and the Golden Triangle was my first Trip a Deal experience. India and the sights were amazing, the people were lovely and the days were full of either visiting the sights or travelling long distances by coach. Unfortunately 2/3 of the travellers on our coach became unwell, with 2 needing medical attention.
It was the accommodation and the food that did not live up to the expectations set by Trip a Deal,.
I had paid for premium , single accommodation which included meals however the accommodation became a constant pr...
I personally haven't purchased a trip to China with TripADeal but my dear neighbour has, and was due to depart to China in February. I have been watching their updates on Facebook and hearing their consistent communication via email. A big congratulations to Tripadeal keeping their customers up-to-date with the full story of whats going on - I could only imagine how much this has taken them by surprise and all the hard work behind the scenes. I have travelled with Tripadeal before, and with the way they have handled this situation, I most definitely will be back for more. Looking forward to it! Keep up the great work to everyone at Tripadeal!!
- Verified customer
15 day Turkey Tripadeal tour
Was an amazing trip. Can't see how Tripadeal can do it for the low cost that we paid. All meals were included. My 'small' complain would be the Ramada Hotel in Istanbul had problems serving meals, too slow, and substandard meals, however could not speak more highly about the places we were taken to, the tours, the accommodation, the guide, the coach driver. A wonderful trip, and I am now on the mailing list for future Tripadeal tours. Thank you....thank you.....thank you.
10 Day India Tour- trip of a lifetime
This was indeed a trip of a lifetime for ourselves and our 3 young adult daughters (18-22). We loved every minute of our tour. Vivek our tour guide was incredibly knowledgeable and professional but most importantly lots of fun with a great sense of humour. His organisation and timing was perfect and he tailored aspects of the trip to suit our group of only 9! We felt so safe in the capable hands of our driver Sanjeev, which is no mean feat in Indian traffic! India is a truly magical place with hospitable and friendly people even amidst the pove...rty and chaos. For those with an open mind who are willing to embrace a unique and beautiful culture then Trip A Deal is the perfect way to experience it. In the words of our guide...'Travel as a pilgrim, not as a tourist.' Highly recommended
India, Nepal and Bhutan trip under delivered; Nov-Dec 2019
Standard accommodation offered was below expectations , at best average, but the worst aspect of the sub standard accommodation was there physical locations, mainly located in outer/fringe areas, industrial parks in India, up hills and/or mountains in Nepal/Bhutan , totally not conducive for self exploration during down/free times [ of which there were plenty of occasions ]. During free down time we were literally forced to stay within the hotel for lengthy periods of time. Would not recommend this trip under the present accommodation arrangements, even though the physical, awesome countryside was spectacular in Nepal/Bhutan.
Tremendous value no stone unturned
We had the pleasure and satisfaction of experiencing 17 days touring feature Cities of Italy including a 7 day cruise on the MSC Magnifica around the Greek Islands.Everything went like clockwork and we relished some amazing cultures and historical features.Our main tour leader Simona was very helpful and knowledgeable as was Monia who guided us right through the Vatican. Francesco was very thorough as we toured Florence. Trip A Deal are blessed to have such professional folk representing them.
The first hotel we stayed at in Rome Occidental Ar...
Just traveled to Vietnam. Tripadeal said that it would be a escorted tour but we were made to find our way on most of the days .not happy would not recommend.
- Verified customer
Borneo, an other unforgettable holiday
We are back from our 2nd tour with this company and it was just as successful as our previous experience
This time it was the 12 day 2 for 1 Borneo tour. Organization 10+. Went on night flight from Sydney and arrived in Kuala Lumpur hotel at about 8 am. Got checked in immediately (normal check in time 2 pm ) and had a good rest. Next day free day in K.L. and on 3rd day flight to Sandakan to be met by excellent tour leader. Next 9 days were very interesting and we were kept very busy with highlights Orangutan and Proboscis monkey sanctuaries, ...
Azerbaijan and Georgia. Great trip - so well organised
This trip was amazing and great value for money including accommodation and Qatar airfares. Our guides for both countries were awesome - so knowledgeable and passionate about their countries. The Caucasus, the Silk Road, the Gobustan Rock art, the mountain sides riddled with caves, old monasteries and secret tunnels - there are so many highlights quite apart from the history of numerous invasions and struggle to exist.
I travelled with TAD to the USA and had the most amazing time! Organising the trip was oh so easy as their customer service team were very helpful, even to the most minute details, as to where to eat, sights to see, which made it an easy decision when deciding if this was the trip to book through them.
TripADeal made it so stress free whilst on tour as well. We made beautiful friends and would book another tour in a heartbeat. We are thinking Maldives next!
BUYER BEWARE !!!! Falls dramatically short of expectations!
On this Festivals of India tour it was apparent that the provider could not meet demand and as a result the quality of the accommodation was not consistent with expectations promised in the "Premium Package". There were not enough Premium Hotels to cater for the number of tourists, which at times resulted in some of us being housed in atrocious accommodation; whilst others received the quality for which everyone had paid. There is a great discrepancy spending two nights in a poor quality vegan(Totally) hotel, whilst friends stayed in an up-mark...et hotel with a full Western menu. Our Information package stated that we would be provided with a Late Checkout for our last day. The hotel were not aware of that inclusion and refused to comply. It was only when the hotel manager was shown the information in print, that he tried to rectify the situation. We stood there and listened as he berated the Tripadeal contractor, telling them "You should honour your promises ! " That statement sums up precisely what was wrong with this deal.
Questions & Answers
How did everyone get such good response from Trip A Deal? I've emailed numerous times and get no where, just the usual response we will get back to you closer to the time you're due to travel, guess what!!!, I've heard nothing and our trip was the beginning of November, no offer, no nothing and every time I email, the same response we will get back to you as soon as we can. Covid has been around since February, we are now in November, Ive been emailing on and off over that whole time so don't understand these positive reviews.
Hi, l am still trying to get our refund for a world trip worth $19,000!!!!!!!we paid for it Aug2019 and was to leave October 2020 ! Why they are delaying when we will be their future clients IF they do the right thing by us !
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