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Tripadeal

Tripadeal (page 3 of 3)

3.3 from 1,252 reviews · View Statistics

Reviews

  • Transparency
    2.4 (39)
  • Customer Service
    2.4 (43)
  • Trip Completed Yes (57) · No
  • Ease of Booking
    3.6 (48)
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Sharon Jackson

Sharon JacksonSouth East Queensland, QLD

Angourie Resort

published

We have just returned from a 3 night for $399 getaway to Yamba staying at Angourie Resort.
Unfortunately we cut our stay 1 night early due to the bed being uncomfortable.
We also found old blood stains on the sheet. We decided to check out early for a few reasons,
the main reason being the bed had a dip considerably lower on one side. The 2nd reason being the room was dark and very little natural light. We found the staff friendly courteous and helpful. The restaurant was most enjoyable and the service was of high standard. The pool area was lovely to spend time kicking back and relaxing. We felt disappointed no compensation was offered when we reported the bed being uncomfortable and sheets blood stains.

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Christine

ChristineMid North Coast, NSW

  • 2 reviews

A different and interesting experience

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Tick the Box Tour of China

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shopper1

shopper1Mid North Coast, NSW

  • 3 reviews
  • 2 likes

No frills travelling

published

I guess you get what you pay for but my first trip to Croatia with Tripadeal will be my last. The hotels were good but we always ended up with the less favourable rooms e.g. no view or very small. Apart from several two hour city tours we had no travel guide and were often confused about the itinerary. I was amazed when there was no information given regarding a 3 hour bushwalking trek. Most people were over 60 years old and there were no strategies in place should anyone have become ill or had an injury. The bus driver told us not to ask questions of him as he was a driver and not a guide
In my opinion this company needs to consider their duty of care to their customers as I can foresee a critical incident if their practises don't improve

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  • Verified customer

Very poor coach tour experience

published

Nth American & Caribbean trip 2019. Everything was good until the coach tour. Much to complain about but price gouging on sights & poorly arranged accommodation resulting in hours of sightseeing lost.

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Good trip to china

published

Went on the 12 day trip, just returned. Our hotels were excellent but be warned. 1st day to forbidden city etc. Bkft at 7.30 but lunch not till 3pm. Most of our tour were wilting thro lack of food. You leave hotel at 8am and do not return till 6 or 7pm. Long days. If you don't take optional tours then you are just left where bus parked. Otherwise tour is worth the money.

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RDD

RDDGreater Melbourne (Metropolitan), VIC

  • Verified customer

Hoodwinked On Airline

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steven miller

steven millerSydney, NSW

  • 2 reviews
  • 1 like

Be Aware

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Glen

GlenSouth East Queensland, QLD

  • 4 reviews
  • 4 likes

Customer Service Fail

published

My wife and I recently returned from a 2 for 1 trip to China. We had 3 guides over the course of the tour, the first two guides were very good. The third guide who accompanied the group to Shanghai pretty much spoilt that part of the tour for us. When we returned to Australia and contacted Trip a Deal to raise our issues, customer service gave us some pathetic excuse to try to justify our disappointing experience in Shanghai. Customer Service - FAIL!
This was our first Trip A Deal tour and it will be our last.

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Debbie Howie

Debbie HowieMetropolitan Adelaide, SA

18 Day China tour including Yangtze River Cruise

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Perignon

PerignonGreater Melbourne (Inner), VIC

Meh, You get what you pay for

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Lisa s

Lisa sSydney, NSW

China trip

published

Just returned from 12 day China trip. Great value for money even with all the extra trips on top that are meant to be optional but are not really. Hotel standards were pretty good even if a little far out. Guess thats how they keep it so cheap. Really felt the guides gave you the essence of China in everywhere we went. They were well organised and very willing to help. Maybe a little training on dealing with sick travellers would not go astray though. We had a sick family from the start and they made everyone sick on the bus . Some terribly so they had to miss days . Maybe have some masks on hand and compulsory hand sanitiser in and off the bus would minimise everyones holiday being wrecked.

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Monica Chahoud

Monica ChahoudSydney, NSW

2 for 1 China

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Colvin B

Colvin BMetropolitan Adelaide, SA

Sri Lanka Maldives trip

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peter byrne

peter byrneHunter Region, NSW

  • 4 reviews
  • 6 likes

Poor customer service once you pay

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Tour guides !!! Can be really hit or miss damn!

published

We have just returned from a trip to mainland China for 12 days. Out of three guides two were mama who who !!!!! The great australians and new zealanders made up for the problems but am letting trip a deal know they have a serious issue to solve in China deal cheers

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FionaT.

FionaT.Victoria

  • Verified customer

Read the itinerary closely and also the fine print

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Questions & Answers

P bradshaw

P bradshawasked

We have a tripadeal credit note for 13 thousand do we have to spend the lot in one go or can we use it for two trips

2 answers
david
david

As far as i know you can use it on multiple trips until the value is used up. Credit to be used before the expiry date but trips could be in 2022. Best to call them and get in writing

P bradshaw
P bradshaw

Thanks

Vincent Giofre

Vincent Giofreasked

Has anyone who received a credit voucher used or attempted to use it yet?

No answers
wen

wenasked

Want to know if anyone on Tripadeal 50day world trip (Was to depart Sept 2020) have had a favourable return of funds?

1 answer
Heather S.
Heather S.

See https://www.facebook.com/groups/2537897366453690

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