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Tripadeal
3.3 from 1,238 reviews · View Statistics

Reviews

  • Transparency
    2.3 (24)
  • Customer Service
    2.0 (25)
  • Trip Completed Yes (29) · No
  • Ease of Booking
    3.6 (26)
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Not What Was Advertised

published
Transparency
Customer Service
Ease of Booking
Incentivised ReviewNo
Trip CompletedYes
Booking TypeAccommodation
1 comment
TripADeal
TripADealTripADeal
Mikef50

Mikef50Sydney, NSW

  • 98 reviews
  • 45 likes
  • Verified customer

It could be worse

published
Transparency
Customer Service
Ease of Booking
Incentivised ReviewNo
Trip CompletedYes
Booking TypeAccommodation, Flights and Tour
1 comment
TripADeal
TripADealTripADeal

Bad form, bad luck and a bad taste..

published
Transparency
Customer Service
Ease of Booking
Incentivised ReviewNo
Trip CompletedYes
Booking TypeAccommodation, Cruise, Flights and Tour
1 comment
TripADeal
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Di R

Di RHobart, TAS

Left to fend for ourselves

published
Transparency
Customer Service
Ease of Booking
Incentivised ReviewNo
Trip CompletedYes
Booking TypeFlights and Tour
2 comments
TripADeal
TripADealTripADeal
Di R
Di R

102151 is the reference number on the original msg from you. Thanks for your reply. I woykd be interested to know what if anything youh change on this trip to improve is content.
Cheers Di R

Very disappointed!!

published
Transparency
Customer Service
Ease of Booking
Incentivised ReviewNo
Trip CompletedYes
Booking TypeAccommodation, Flights and Tour
2 comments
TripADeal
TripADealTripADeal
Lynne
Lynne

TripADeal, you should be calling me as I am the unhappy customer- not me ringing you !!
I have actually tried to call you several times since returning from India, but the waits on the phone are very long !

Festivals of India - Trip a Deal

published
Incentivised ReviewNo
Trip CompletedYes
Booking TypeAccommodation, Flights and Tour
Richard

RichardGreater Melbourne (Metropolitan), VIC

India, Nepal and Bhutan trip under delivered; Nov-Dec 2019

published

Standard accommodation offered was below expectations , at best average, but the worst aspect of the sub standard accommodation was there physical locations, mainly located in outer/fringe areas, industrial parks in India, up hills and/or mountains in Nepal/Bhutan , totally not conducive for self exploration during down/free times [ of which there were plenty of occasions ]. During free down time we were literally forced to stay within the hotel for lengthy periods of time. Would not recommend this trip under the present accommodation arrangements, even though the physical, awesome countryside was spectacular in Nepal/Bhutan.

Transparency
Customer Service
Ease of Booking
Incentivised ReviewNo
Trip CompletedYes
Booking TypeAccommodation, Flights and Tour
maureen f.

maureen f.Gippsland, VIC

Tripadeal.

published

Just traveled to Vietnam. Tripadeal said that it would be a escorted tour but we were made to find our way on most of the days .not happy would not recommend.

Transparency
Customer Service
Ease of Booking
Incentivised ReviewNo
Trip CompletedYes
Booking TypeAccommodation, Cruise and Flights
3 comments
TripADeal
TripADealTripADeal
maureen f.
maureen f.

[Order Number and Name Removed] . The main problem was that were on our own most of the time. We traveled by car not with a group.we were left to find our own way.the main reason we took the trip is meet others.

TripADeal
TripADealTripADeal
jeriatricjypsy

jeriatricjypsyWide Bay-Burnett, QLD

BUYER BEWARE !!!! Falls dramatically short of expectations!

published
Transparency
Customer Service
Ease of Booking
Incentivised ReviewNo
Trip CompletedYes
Booking TypeAccommodation, Flights and Tour
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Jan T.

Jan T.South East Queensland, QLD

  • Verified customer

Trip A Deal India

published
Transparency
Customer Service
Ease of Booking
Incentivised ReviewNo
Trip CompletedYes
Booking TypeAccommodation, Flights and Tour

Optional Tours not optional

published
Incentivised ReviewNo
Trip CompletedYes
Booking TypeTour
Sophie

SophieSydney, NSW

Disappointed with the room - facing a huge wall!

published
Transparency
Customer Service
Ease of Booking
Incentivised ReviewNo
Trip CompletedYes
Booking TypeAccommodation
1 comment
TripADeal
TripADealTripADeal
Jackie and John

Jackie and JohnGreater Melbourne (Outer), VIC

  • Verified customer

Been there done that

published

Trip a deal say they only have small groups!! We are currently on a China and Japan tour and there are 42 in our group. Also, not enough emphasis on seeing the country instead, going to pearl factory, jade factory, Chinese medicine and silk factory. Most of reception staff in hotels dont speak English so when you go and ask a question, they ignore you!!! I really believe they dont want westerners there. We are currently on our cruise ship Spectrum if the seas which is a beautiful ship but mainly for the Chinese. Most of the food on menu is for them. Ship far too big and tired of the pushing and shoving. Have no desire to revisit China but would definitely visit Japan again but not with trip a deal.

Transparency
Customer Service
Ease of Booking
Incentivised ReviewNo
Trip CompletedYes
Booking TypeAccommodation, Cruise, Flights and Tour
1 comment
TripADeal
TripADealTripADeal
Sue

Sue

  • 2 reviews

Croatia 27/9/19

published

I was very disappointed with this trip which is not the reviews I had heard from friends who have used tripadeal to other destinations. The lack of communication and specific details was ongoing. For example not knowing times for pick up and departures, so unable to prebook anything in that destination. Some of the airlines used and some of the hotels were terrible!! Hotels were definitely not 4 star.
Trying to contact the tripadeal representative in Croatia was non existent and very frustrating. No guide ever accompanied us on the whole trip.
There are too many problems to record here but I would think twice before booking this particular trip.

Transparency
Customer Service
Ease of Booking
Incentivised ReviewNo
Trip CompletedYes
Booking TypeAccommodation, Flights and Tour
3 comments
TripADeal
TripADealTripADeal
Sue
Sue
TripADeal
TripADealTripADeal
Jan E.

Jan E.

  • 2 reviews
  • 2 likes

Europe Revealed 20/9/19

published
Transparency
Customer Service
Ease of Booking
Incentivised ReviewNo
Trip CompletedYes
Booking TypeAccommodation, Cruise, Flights and Tour
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Poor organisation, arrogant approach to dealing with problems, Iam disappointed !!

published

Lack off information, or poor in formation, they only want your money and are not listening to feed back . I am currently on a tour and will not be doing another.

Transparency
Customer Service
Incentivised ReviewNo
Trip CompletedYes
Booking TypeAccommodation, Cruise, Flights and Tour

Don’t do two for one China

published
Transparency
Ease of Booking
Incentivised ReviewNo
Trip CompletedYes
Booking TypeAccommodation, Flights and Tour
3 comments
TripADeal
TripADealTripADeal

I have already emailed this address and have not been contacted

TripADeal
TripADealTripADeal
Sheryil V.

Sheryil V.New South Wales

China 2 for 1

published
Transparency
Customer Service
Ease of Booking
Incentivised ReviewNo
Trip CompletedYes
Booking TypeAccommodation, Cruise, Flights and Tour
Fed up non customer

Fed up non customerSydney, NSW

  • 2 reviews
  • 5 likes

Be aware of the experiences Tripadeal include on China deal.

published

Did a 17 day china and japan cruise. Value for money was excellent, however part of the "experience" your taken to a Pearl Factory ..... BE AWARE!!! They show you quality product and when you purchase your given gold plated crap!!! $400 for a useless piece of gold plated imitation jewelry. Contacted Tripadeal and they hide behind 'disclosure" they are not responsible..... they take on average 10 coachloads of Australian tourists (roughly 400) a week .... and take no responsibility whatsoever. I now discover other tourists had same experience and still Tripadeal has this association with the business...

Transparency
Customer Service
Ease of Booking
Incentivised ReviewNo
Trip CompletedYes
Booking TypeTour
Poppy Blue

Poppy BlueMetropolitan Adelaide, SA

18 Day East coast USA & Canada Tour - Not what we expected

published
Transparency
Customer Service
Ease of Booking
Incentivised ReviewNo
Trip CompletedYes
Booking TypeAccommodation, Cruise, Flights and Tour
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Questions & Answers

Vincent Giofre

Vincent Giofreasked

Has anyone who received a credit voucher used or attempted to use it yet?

No answers
wen

wenasked

Want to know if anyone on Tripadeal 50day world trip (Was to depart Sept 2020) have had a favourable return of funds?

1 answer
Heather S.
Heather S.

See https://www.facebook.com/groups/2537897366453690

Michelle

Michelleasked

How did everyone get such good response from Trip A Deal? I've emailed numerous times and get no where, just the usual response we will get back to you closer to the time you're due to travel, guess what!!!, I've heard nothing and our trip was the beginning of November, no offer, no nothing and every time I email, the same response we will get back to you as soon as we can. Covid has been around since February, we are now in November, Ive been emailing on and off over that whole time so don't understand these positive reviews.

4 answers
Deb
Deb

Hi, l am still trying to get our refund for a world trip worth $19,000!!!!!!!we paid for it Aug2019 and was to leave October 2020 ! Why they are delaying when we will be their future clients IF they do the right thing by us !

Kirsty
Kirsty

Having the same experience

Heather S.
Heather S.

See https://www.facebook.com/groups/2537897366453690

Get an answer from our members and TripADeal representatives

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