We booked a 3 day deal that advertised a 5 star serviced apartment in Queenstown, including daily breakfast, 2 day bike hire and late checkout. What we got was an apartment that we would class as 3 star, breakfast was grocery item already in our room such as a loaf of bread, spreads, juice, fruit, yoghurt, a jar of museli and 4 weetbix. We did not ask about the bike hire and it was not mentioned to us. The bed was very soft, the blinds were not in good condition and one had to be wound up manually. The area for preparing breakfast was about...

It's hard for everyone during this "Covid Time".
My tour of India was cut short in mid March 2020, and the remaining tour cancelled, along with my return airline ticket.
I had been on TripADeal's 12 day tour of India, with my family, a party of four adults, which included a 3 day extension to Varanasi (including flights, accommodation, tours and some meals).
Everything was going smoothly, until the morning of the 16th March. We had checked out of our hotel, and were waiting for our transfers to Delhi Airport, when TripADeal cancelled our fligh...

During lunch in Rome on day 2 of our “2 for 1” Western Mediterranean tour, 2 aussie couples described an earlier Tripadeal Australia (TAD) package tour they’d been on. They loved it, mentioning that it was a “full price” package with a moderately sized group. Was the price tag on this “2 for 1” product an indication of what we could expect?

Following blanket advertising in NZ in early 2019, TAD was the broker we chose & paid for a 2020 3-week W. Med package tour. We found them to be responsive to our emailed enquiries during the sales process....

We were on a trip to India and left Australia on 04Mar2020. The flights were fine and uneventful. Landing in India we experienced a lengthy delay through customs but not unusual.
There was no group meet and greet that night and no guide meet. Next morning we were all put on a bus and introduced to our guide.
The tour itself was disorganised and had plenty of time wasting adventures. We were hustled through sites such as temples etc only to be taken to textile or carpet or gem places which were all hard sell and to no ones surprise we spent much...

Just returned from a 10 day trip to India. We paid to upgrade to business class, requested Singapore Airlines, and had to contact them on several occasions to ensure that this would happen. They kept on saying that they couldn’t confirm what airline we would be flying with but as we booked this 6 months out and being a retired travel agent, they had ticketed the flights and yet we’re not keen to advise us of this. We also paid to upgrade our accommodation. I had to call 3 times, less then 2 weeks out requesting our documents only to be told tha...

The 15day trip of India and the Golden Triangle was my first Trip a Deal experience. India and the sights were amazing, the people were lovely and the days were full of either visiting the sights or travelling long distances by coach. Unfortunately 2/3 of the travellers on our coach became unwell, with 2 needing medical attention.
It was the accommodation and the food that did not live up to the expectations set by Trip a Deal,.
I had paid for premium , single accommodation which included meals however the accommodation became a constant pr...

Standard accommodation offered was below expectations , at best average, but the worst aspect of the sub standard accommodation was there physical locations, mainly located in outer/fringe areas, industrial parks in India, up hills and/or mountains in Nepal/Bhutan , totally not conducive for self exploration during down/free times [ of which there were plenty of occasions ]. During free down time we were literally forced to stay within the hotel for lengthy periods of time. Would not recommend this trip under the present accommodation arrangements, even though the physical, awesome countryside was spectacular in Nepal/Bhutan.

Just traveled to Vietnam. Tripadeal said that it would be a escorted tour but we were made to find our way on most of the days .not happy would not recommend.

On this Festivals of India tour it was apparent that the provider could not meet demand and as a result the quality of the accommodation was not consistent with expectations promised in the "Premium Package". There were not enough Premium Hotels to cater for the number of tourists, which at times resulted in some of us being housed in atrocious accommodation; whilst others received the quality for which everyone had paid. There is a great discrepancy spending two nights in a poor quality vegan(Totally) hotel, whilst friends stayed in an up-mark...

We have just returned from a 15 day Trip a Deal to India. Unfortunately we can not recommend this tour for many reasons. Firstly, around 20 of the 29 people in our tour group got sick with severe stomach bugs. Two ladies had to have medical assistance as they were so unwell for several days. By the end of the trip, people were experiencing their second bout of illness. Since returning, we have received medication from our doctors. Everyone on the trip were well prepared in terms of medication, or so we thought! We were also all very cautious ab...

china 12 Day 2 for 1
arrival at Beijing hotel from flight was at 1.30am of the first sightseeing day Forbidden City sight starting at 8am
Most days we were on bus from 8am to 6pm and on some days 8am to 10pm returning to hotel ( because it was so far out of the city)
hotel in shanghai was 1 and half hours drive out of city. spent most of the sightseeing day in traffic due to location of hotel not being central.
the great wall was the great square - even walking to the very top of an extremely steep incline, i could not see any wall continuing ...

Two night at The Oaks Waterfront, The Entrance.

It was a huge disappointment to find the hotel room we got on arrival was that more than half of our balcony was facing a huge wall and no way like the advertisement. We asked if we could move to another room, we were told we have to pay extra. We were happy to pay extra for a room NOT facing a wall but were told nothing was available.
If we knew this was what we would get, we would not have booked through Tripadeal.
It is for my partners birthday surprise... not a very nice surprise to find t...

Trip a deal say they only have small groups!! We are currently on a China and Japan tour and there are 42 in our group. Also, not enough emphasis on seeing the country instead, going to pearl factory, jade factory, Chinese medicine and silk factory. Most of reception staff in hotels dont speak English so when you go and ask a question, they ignore you!!! I really believe they dont want westerners there. We are currently on our cruise ship Spectrum if the seas which is a beautiful ship but mainly for the Chinese. Most of the food on menu is for them. Ship far too big and tired of the pushing and shoving. Have no desire to revisit China but would definitely visit Japan again but not with trip a deal.

I was very disappointed with this trip which is not the reviews I had heard from friends who have used tripadeal to other destinations. The lack of communication and specific details was ongoing. For example not knowing times for pick up and departures, so unable to prebook anything in that destination. Some of the airlines used and some of the hotels were terrible!! Hotels were definitely not 4 star.
Trying to contact the tripadeal representative in Croatia was non existent and very frustrating. No guide ever accompanied us on the whole trip.
There are too many problems to record here but I would think twice before booking this particular trip.

EUROPE REVEALED 20/9/19
Quality of hotels very poor. No toiletries, safe, refrigerator & breakfasts poor. Too far from cities resulting in excess fares which we were not informed about.
Bus driver late getting us to catch TGV train in Paris resulting in people being manhandled onto train by staff.
Costa Deliziosa-Having done many cruises, this was the worst line we have travelled with. Staff not helpful. Activites all in Italian, so other nationalities could not join in. Food quality not up to standard.
Excursions were quite expensive & very ...

Lack off information, or poor in formation, they only want your money and are not listening to feed back . I am currently on a tour and will not be doing another.

Would not recommended the 2 for 1 China deal at all. I have travelled all over the world and completed several tours in other countries. I have also lived In Asia, so was excited to visit a country I had not been to. However, this was by far the worst holiday I have ever been on. The other people in my travelling party and others on my tour expressed the following thoughts:

- Massive days, huge tour groups. We had 49 people. Often out of the hotel for 12 hours a day, walking around for most of the day. This is hard considering most of the tour...

I find our trip very hard to rate. Once Trip a deal have your money it is bye bye customer. We had an incident the night before we flew and were berated for calling on the emergency line despite 5 calls during the day. There response was hmm your husband is OK to fly but at this stage doubt we can fix it for you. I did eventually pay 200 dollars and amazing problem solved. No money no fly honey.

The trip however was fantastic and our two guides Emily and Ivy exceptional. We did all the extras as we didn't want to miss anything and so had ve...

Did a 17 day china and japan cruise. Value for money was excellent, however part of the "experience" your taken to a Pearl Factory ..... BE AWARE!!! They show you quality product and when you purchase your given gold plated crap!!! $400 for a useless piece of gold plated imitation jewelry. Contacted Tripadeal and they hide behind 'disclosure" they are not responsible..... they take on average 10 coachloads of Australian tourists (roughly 400) a week .... and take no responsibility whatsoever. I now discover other tourists had same experience and still Tripadeal has this association with the business...

There were numerous drawbacks to this holiday, not only for us, but for all the members of our tour group. We feel that Tripadeal will be fielding numerous complaints from people in our group. Here is a list of some of our issues, which, unfortunately, will prevent us from booking further holidays with your company. We hope that by making you aware of these issues you are able to take them on board and ensure this does not happen in future to spoil other people's holidays.

1. The tour guide did not pick us up from the airport as we were delaye...