Just got off the phone to TAD regarding our March 17 Europe trip. I was told it’s still going ahead but going from Slovenia to Florence instead. The only way I can see this happening is if we go straight into the ‘do not travel’ zone to get there. I also called Costa & was told the cruise on March 26 is postponed till April 3. I asked TAD if they were happy to put our lives in danger & was told We don’t have to go. I said if We didn’t go, we would lose over $7000.00. She then said again, we don’t have to go. The conversation then went in circl...

Just returned from a 10 day trip to India. We paid to upgrade to business class, requested Singapore Airlines, and had to contact them on several occasions to ensure that this would happen. They kept on saying that they couldn’t confirm what airline we would be flying with but as we booked this 6 months out and being a retired travel agent, they had ticketed the flights and yet we’re not keen to advise us of this. We also paid to upgrade our accommodation. I had to call 3 times, less then 2 weeks out requesting our documents only to be told tha...

Myself and 3 colleagues have booked a trip
To depart 16 March for japan. Our flights with Cathay pacific have been cancelled and we still have no idea if or when we will fly. While the virus is affecting many travellers surely Trip a deal have insirnaces in place that would allow us to reschedule our trip. Contact with trip a deal has not given any answers. We have been advised if we cancel we loose our money even though they have held it for 9
Months!!! Not very impressed with the contact being given

After two weeks of uncertainty we have made the difficult decision to cancel our much-awaited 18 day trip to Europe. We were due to leave tomorrow. We left it to the last minute to cancel awaiting advice from Trip-A-Deal as to what was happening with the itinerary as much of the trip after day 7 is in Italy. They kept telling us that the trip was going ahead as planned and they would notify us if and when there was any change. We were not willing to take the risk with our health and safety or our ability to get home. Consequently, after re...

I am unsure if readers will open reviews and follow through lengthy posts, follow ups and personal responses.
I hope this post in a public forum will encourage others to read my initial review, Tripadeals response and my response to theirs. ( Saves redoing it!)
What a pity my communication with the company is being forced to be in the public domain.....
I do hope it is useful to others. I have not followed up their request to comply by their 5pm COB deadline as I have still not received the information requested, agreed to as of 4.50pm this...

We have phoned Trip a deal many times to see whats going on with cancellations due to the ever worsening Coronavirus. They refer you to the emails they send you...and thats it.
The last email they sent was an insipid happy happy crock, trying to convince the reader the situation was on the up and up, completely flying in the face of our Governments advice 'do not travel to China'.
Come on a little honesty please.

My daughter and I were booked on a 2 for 1 China trip departing on 27th Feb, and obviously the trip is not going ahead. So I paid for a tour to a set destination on a set date and Trip a Deal can’t deliver what I paid for!
Like everyone else I’ve been offered a credit to use for another trip to any destination. Problem is I only booked this trip because the dates suited and the price was good. As far as I’m concerned if Trip a Deal can’t deliver what I paid for, regardless of who’s fault it is I should be entitled to a full refund!! Compared to my brother who booked a cruise, actually spent 9 nights on the ship on a revised itinerary and then received a FULL refund plus 50% off another cruise what Trip a Deal is offering sucks!!!

The 15day trip of India and the Golden Triangle was my first Trip a Deal experience. India and the sights were amazing, the people were lovely and the days were full of either visiting the sights or travelling long distances by coach. Unfortunately 2/3 of the travellers on our coach became unwell, with 2 needing medical attention.
It was the accommodation and the food that did not live up to the expectations set by Trip a Deal,.
I had paid for premium , single accommodation which included meals however the accommodation became a constant pr...

It seems to me that we are being bullied into taking a deal they put forward by Monday the 3rd the deal is a China credit to be used by 2021 if you don't use all the credit in one transaction then the remainder is forfeited or we can just keep our booking and see what happens surely this can't be legal regarding forfeiture of fund dc not used shame on you Tripadeal the actions you take now will have a long term lasting impression on your customers

Standard accommodation offered was below expectations , at best average, but the worst aspect of the sub standard accommodation was there physical locations, mainly located in outer/fringe areas, industrial parks in India, up hills and/or mountains in Nepal/Bhutan , totally not conducive for self exploration during down/free times [ of which there were plenty of occasions ]. During free down time we were literally forced to stay within the hotel for lengthy periods of time. Would not recommend this trip under the present accommodation arrangements, even though the physical, awesome countryside was spectacular in Nepal/Bhutan.

Just traveled to Vietnam. Tripadeal said that it would be a escorted tour but we were made to find our way on most of the days .not happy would not recommend.

On this Festivals of India tour it was apparent that the provider could not meet demand and as a result the quality of the accommodation was not consistent with expectations promised in the "Premium Package". There were not enough Premium Hotels to cater for the number of tourists, which at times resulted in some of us being housed in atrocious accommodation; whilst others received the quality for which everyone had paid. There is a great discrepancy spending two nights in a poor quality vegan(Totally) hotel, whilst friends stayed in an up-mark...

We have just returned from a 15 day Trip a Deal to India. Unfortunately we can not recommend this tour for many reasons. Firstly, around 20 of the 29 people in our tour group got sick with severe stomach bugs. Two ladies had to have medical assistance as they were so unwell for several days. By the end of the trip, people were experiencing their second bout of illness. Since returning, we have received medication from our doctors. Everyone on the trip were well prepared in terms of medication, or so we thought! We were also all very cautious ab...

china 12 Day 2 for 1
arrival at Beijing hotel from flight was at 1.30am of the first sightseeing day Forbidden City sight starting at 8am
Most days we were on bus from 8am to 6pm and on some days 8am to 10pm returning to hotel ( because it was so far out of the city)
hotel in shanghai was 1 and half hours drive out of city. spent most of the sightseeing day in traffic due to location of hotel not being central.
the great wall was the great square - even walking to the very top of an extremely steep incline, i could not see any wall continuing ...

Two night at The Oaks Waterfront, The Entrance.

It was a huge disappointment to find the hotel room we got on arrival was that more than half of our balcony was facing a huge wall and no way like the advertisement. We asked if we could move to another room, we were told we have to pay extra. We were happy to pay extra for a room NOT facing a wall but were told nothing was available.
If we knew this was what we would get, we would not have booked through Tripadeal.
It is for my partners birthday surprise... not a very nice surprise to find t...

Trip a deal say they only have small groups!! We are currently on a China and Japan tour and there are 42 in our group. Also, not enough emphasis on seeing the country instead, going to pearl factory, jade factory, Chinese medicine and silk factory. Most of reception staff in hotels dont speak English so when you go and ask a question, they ignore you!!! I really believe they dont want westerners there. We are currently on our cruise ship Spectrum if the seas which is a beautiful ship but mainly for the Chinese. Most of the food on menu is for them. Ship far too big and tired of the pushing and shoving. Have no desire to revisit China but would definitely visit Japan again but not with trip a deal.

I was very disappointed with this trip which is not the reviews I had heard from friends who have used tripadeal to other destinations. The lack of communication and specific details was ongoing. For example not knowing times for pick up and departures, so unable to prebook anything in that destination. Some of the airlines used and some of the hotels were terrible!! Hotels were definitely not 4 star.
Trying to contact the tripadeal representative in Croatia was non existent and very frustrating. No guide ever accompanied us on the whole trip.
There are too many problems to record here but I would think twice before booking this particular trip.

After reading how bad is Trip a deal to china and my trip is coming soon, oh my God a bit scary if I had known before booking I would never book this trip with this company. I have travel a lot with other company such as Cosmos, Trafalgar and Asian discovery but always very happy

EUROPE REVEALED 20/9/19
Quality of hotels very poor. No toiletries, safe, refrigerator & breakfasts poor. Too far from cities resulting in excess fares which we were not informed about.
Bus driver late getting us to catch TGV train in Paris resulting in people being manhandled onto train by staff.
Costa Deliziosa-Having done many cruises, this was the worst line we have travelled with. Staff not helpful. Activites all in Italian, so other nationalities could not join in. Food quality not up to standard.
Excursions were quite expensive & very ...

Lack off information, or poor in formation, they only want your money and are not listening to feed back . I am currently on a tour and will not be doing another.