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TripAdvisor

TripAdvisor (page 2 of 7)

2.6 from 152 reviews · View Statistics
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Reviews

  • Transparency
    2.5 (58)
  • Customer Service
    2.8 (69)
  • Trip Completed Yes (36) · No (22)
  • Ease of Booking
    3.2 (54)
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pgonsior
pgonsiorSydney, Australia
  • 20 reviews
  • 6 likes

Tripadvisor want their cut

published

So I booked a harbour cruise for the weekend through Tripadvisor. I should have known there would be a premium by booking through an agent like Tripadvisor. They took a 20% cut for their "service". Beware.

Transparency
1/5
Ease of Booking
3/5
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Kylie
KyliePalmerston

14 McNamara Way 10 Cottesloe, WA 6011. Don’t book this place and don’t book with stayz!

published
Transparency
1/5
Customer Service
1/5
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Sam
SamEyre Peninsula, SA
  • 3 reviews

Birthday Dinner at Zayt & Zaatat Lebanese Restaurant, 601 Lower North East road Campbelltown, South Australia

published

We as a party of 7 had a birthday dinner at the above restaurant. What and evening. We all savoured different types of Lebanese food dishes and everyone of them was served professionally by great ,happy,staff. The area was greatly set up and turned up a really great evening.I would recommend this venue to anyone intending to go there.

Transparency
4/5
Customer Service
5/5
Sam
Sam

My name is not Sam. Where did that come from?

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Geoff Miller
Geoff MillerSouth East Queensland, QLD

Cara Motel, Maryborough

published

My wife and I stayed at Cara Motel, Maryborough on 6th January. The room was very clean and comfortable, and away from any road noise. The beds were very comfortable.
The lady at reception, was friendly, helpful, and very welcoming. There was plenty of parking outside the room, and the whole experience was very good. We have stayed here before and will again.

Transparency
4/5
Customer Service
5/5
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Baz1950
Baz1950Metropolitan Adelaide, SA
  • 2 reviews
  • 2 likes

Oz Houseboats Murray Bridge

published
Ease of Booking
4/5
Incentivised Review No
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Ash
AshSouth East Queensland, QLD
  • 5 reviews
  • 2 likes

Trip Advisor owned Viator- Zero accountability for system failures

published
Transparency
1/5
Customer Service
1/5
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No support for businesses

published

Trip advisor is not supporting the businesses that it makes its money from, its telling customers that cancellations are due to these companies rather then the company’s own policies, very disappointed

Customer Service
1/5
Incentivised Review No
Trip Completed No
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Raymond Day-Hakker
Raymond Day-HakkerNorth Western Region, NSW
  • 3 reviews

TripAdvisor damages business and misleads potential visitors to your business

published

TripAdvisor says your business has closed when in fact you've moved! Causing losses to your business. There site insists that when you move your business you must create a new entry for it rather than update your new address. This site also doesn't allow you to remove that previous entry. 0/10.

Transparency
1/5
Customer Service
1/5
Incentivised Review No
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Sharl
SharlSouth East Queensland, QLD

Bella Venezia is an Amazing place

published

Bella Venezia was stunning. We booked the booth. I felt like a movie star with my family. Food amazing. Service from David was exemplary with lovely small talk and fantastic suggestions. A truly wonderful evening, made more spectacular by the service and surrounding. A truly wonderful night

Transparency
5/5
Customer Service
5/5
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Lee C.
Lee C.Mid North Coast, NSW

Customer service is non-existent!!

published

I reported a false and libellous review by a person who did not even stay at my business but left a review to deliberately damage my business - Trip Adviser sent an automated email reply saying they had reviewed my complaint and would not remove.

Transparency
1/5
Customer Service
1/5
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Daphne
DaphneGreater Melbourne (Metropolitan), VIC

Unreliable

published

It is difficult - if not impossible - to receive a refund when having to cancel a booking made through sites such as Tripadvisor. It is better to book directly with the hotel.

Transparency
1/5
Customer Service
1/5
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sharon
sharonGreater Melbourne (Metropolitan), VIC
  • 3 reviews
  • 1 like

Misleading

published

Went onto Bunnings website, wanted to buy bedside tables ended up buying tables but it was not through Bunnings it was a group called Market link. The items were not what I required to return them they are taking a third off cost of items. Bunnings no help at all it’s just a deceiving rip off be careful

Transparency
1/5
Customer Service
1/5
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Marcelle
MarcelleSydney, NSW
  • 4 reviews
  • 1 like

Tripadvisor - no contact on emails following COVID-19

published

Early this year I booked two apartments for two different stays in London for my planned trip this year, both of which had deposits paid immediately. Then COVID-19 happened. We are not allowed to leave our country to travel overseas due to COVID-19. I have been in communication with both contacts of the apartments, both of whom have agreed in writing to give us a refund but they indicated we had to contact Tripadvisor. I have tried on multiple occasions to email Tripadvisor and have received absolutely no response except an automated email. Not happy with Tripadvisor. I will never book accommodation through them again.

Transparency
1/5
Customer Service
1/5
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Wendy A.
Wendy A.Metropolitan Adelaide, SA

Censored Luxury Escapes Review

published

I posted a review on TripAdvisor regarding Luxury Escapes, which was not approved. My review was not abusive or untrue. Is there a conflict of interest, why else would they not approve my review?

Transparency
1/5
Customer Service
1/5
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Terrible customer service

published

I have reported multiple reviews as they were blatant lies and others were written by friends of an ex-disgruntled employee yet the reviews are still there and I have not received a response.

Transparency
1/5
Customer Service
1/5
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Trip Advisor is a scam destroying business

published

Trip advisor has no contact phone number, people can write fake reviews and slander people etc and Trip advisor allows the reviews to stay published even when the review goes against their guidelines. It seems unless you want to pay for premium packages with them then they wont respond or reply back to any customer complaints.

Transparency
1/5
Customer Service
1/5
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Melinda W.
Melinda W.
  • 2 reviews

Tacoola vintage swimwear

published
Transparency
1/5
Customer Service
1/5
Incentivised Review No
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Gary
Gary
  • 6 reviews
  • 3 likes
  • Verified

Won’t publish reviews

published

I wrote an honest review about an experience my partner and I had at an restaurant establishment on TripAdvisor and the company shot down my review saying it was not going to publish my review as it was not a substantial experience. It WAS our experience. So I’ve deleted the app and want nothing to do with their garbage if they can’t accept that an experience is an experience and it was no different to any of the other one-starred negative reviews other people had of the place.

Transparency
1/5
Customer Service
1/5
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Karen
KarenIllawarra, NSW

Daintree Rainforest village

published

We had a great time, beautiful park, amenities great, very clean, peaceful place to stay, well stocked shop, all you needed at the shop. Camp kitchen was so good, all that you needed. Sure to visit again.

Customer Service
5/5
Ease of Booking
5/5
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forry
forryAU
  • 2 reviews
  • 1 like

Quest Newquay Docklands Melbourne

published

All staff were very helpful and courteous.
The accommodation fixtures and fittings was well thought out. Everything was easy to use.
The view from the room overlooked the river and the sea and was always interesting.
Everything was convenient and easy to access. Shops, parking, food.
Very very positive experience...would certainly stay there again.

Transparency
5/5
Customer Service
5/5
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Martin
MartinCanberra 2600, ACT

Collins Street Residences by Apartments Of Melbourne

published

Seriously advise you DO NOT do business with this miserable organisation. After requesting a refund on booking dates which unfortunately fall within the period of Victoria's second wave, they told me it was up to me to contact AGODA (who I had originally booked through) to get a refund for the reservation.

AGODA informed me that they needed approval from the hotel to do refunds and then sent me an email several days later saying "unfortunately we were unable to get approval from the hotel". Corporate misdirection at its most pathetic. This behaviour needs to be brought to the attention of potential customers.

Transparency
1/5
Customer Service
1/5
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Susan
SusanMurrumbidgee Region, NSW

Terrific Hosts

published

Big 4 at Hay NSW. Spotless ablution block, easy drive through van site, solid path for stepping out of van door, friendly gracious hosts. Van park thoroughly maintained. Great stay.

Transparency
5/5
Customer Service
5/5
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Mummamia
MummamiaAU
  • 2 reviews

TripAdvisor takes money from small struggling companies

published

Trip advisor is a money-making Organization that takes massive profits from the places they advertise. Directly call the place you decide you’d like to go. They take advantage of small companies that are struggling. FACT - look it up.
I have experienced this first hand. I’ve called places I want to go to and have gotten better deals directly.

Transparency
1/5
Customer Service
1/5
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Amanda T.
Amanda T.Darling Downs, QLD

54 Bryce Street, Moffat Beach, Caloundra

published

We were so pleasantly surprised with 54 Bryce Street, Moffat Beach. Spacious and a pool for the summer months, including a fabulous PET FRIENDLY environment! Our Great Dane absolutely loved the front porch deck, back deck and pool deck at this property. So close to the beach and restaurants...a hidden gem and half the price if you don’t want all the ridiculous extras that are not what makes a holiday anyway!
Amanda T.

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Transparency
5/5
Customer Service
5/5
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Casey
Casey
  • 9 reviews
  • 13 likes

I would never use this company.

published

Always call the location to book direct. These massive companies suck the profits from local businesses and have been well proven to have 30% fake reviews. I would never trust them.

Transparency
1/5
Customer Service
1/5
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Page 2 of 7

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