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Tripcover
4.7 from 123 reviews · View Statistics

Reviews

5.0

3 reviews
4
(0)
3
(0)
2
(0)
1
(0)
  • Value for Money
    5.0 (2)
  • Transparency
    5.0 (2)
  • Customer Service
    5.0 (2)
  • Claim Resolution Time<1 week (2) and 2-4 weeks (1)
  • Claim ApprovedYes (3) · No
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Tim

TimHobart, TAS

  • Verified customer

Hassle free, cheap, 3rd party auto insurance

published

I've used Tripcover's 3rd party rental car insurance a few times now and it's just so easy. One time I had to lodge a claim and it was my first time ever making an insurance claim so I was bit unsure how hard it would be, but far out it was so easy! I filled out a form explaining the incident and damage (100% my fault), attached the rental documents, and had a full refund of my out-of-pocket expenses (minus an administrative $50 or so that the rental company charged me) within a couple of weeks. Highly recommended.

Value for Money
Transparency
Customer Service
Incentivised ReviewNo
DestinationAustralia
Claim MadeYes
Insurance Cover ForAdult
Claim Resolution Time2-4 weeks
Type of ClaimCar/Rental Hire Excess
Claim DateJuly 2019
Claim ApprovedYes

Review collected in partnership with Tripcover

Steve M

Steve M

  • 3 reviews
  • 2 likes

Great Hire Car Insurance

published

Ultra competitive price , miles cheaper than using the hire car company and wonderful service if the need arrises to claim. I had to cancel my insurance due to a trip being cancelled due to COVID 19 and received a refund without any problems. Would recommend in a heart beat.

Value for Money
Transparency
Customer Service
Incentivised ReviewNo
DestinationAustralia
Claim MadeYes
Insurance Cover ForAdult
Claim Resolution Time<1 week
Type of ClaimTravel Delays/Cancellations
Claim DateMarch 2020
Claim ApprovedYes
Alan

AlanGreater Melbourne (Inner), VIC

Great response and good rates

published

i originally used Tripcover as their rates were great. But having to cancel my cover due to the Corona Virus, they were very responsive and refunded my premium very quickly. I'll definitely be supporting them in the future. Thanks Tripcover!

Incentivised ReviewNo
DestinationAustralia
Claim MadeYes
Claim Resolution Time<1 week
Type of ClaimOther
Claim DateMarch 2020
Claim ApprovedYes
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Questions & Answers

terry

terryasked

can i get car hire excess insurance with you as i am 78 years old ??

2 answers
jamie hassard
jamie hassard

No sorry the Allianz policy only goes up to 75

Tripcover
Desmond S.Tripcover

That is correct Jamie, and sorry Terry.

David C

David Casked

Excellent service from a company with a great excess reduction insurance product.

1 answer
Tripcover
Desmond S.Tripcover

Correct. :)

This is not the review section David just the question section.

Peter

Peterasked

can I get a quote for an excess of $5000?

1 answer
Tripcover
Desmond S.Tripcover

No sorry we only have $4000, $6000, & $8000 policies

Get an answer from our members and Tripcover representatives

Details

CategoryTravel Insurance
UnderwriterAllianz
Maximum Age Covered 75 years old
Medical Coverage
Overseas Emergency Assistance Not Included
Accidental DeathNot Included
Emergency DentalNot Included
Resumption of Journey Not Included
Hospital Cash AllowanceNot Included
Overseas Emergency Medical & Hospital ExpensesNot Included
Loss of IncomeNot Included
Luggage & Personal Effects
Theft of Cash Not Included
Delayed Luggage Not Included
Credit Card FraudNot Included
Travel Documents / Passport Not Included
Luggage & Personal Effects $500
Ancillary
Rental Vehicle Excess $8,000
Motorbike / Moped Coverage Not Included
Domestic Pet Care Not Included
Special Activities Packages
GolfNot Included
CruiseNot Included
Adventure Not Included
Snow / SkiNot Included

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