Couldnt believe they would be so forthcoming!
Took out excess cover for my daughter as premium was lower than others and easy to set up. When my daughter was "forced" to take out excess cover again with rental car company to avoid $2000 bond , I contacted Tripcover with a view to cancelling. Although it was already the first day of cover, to my surprise and delight they agreed to refund her full amount. I am gobsmacked by this level of service and common sense.Will undoubtedly use again.AAA+
This is my go to rental insurance.
This company gives great price, peace of mind insurance that makes car renting sensible. I would definitely recommend this service.
Like the idea of actually getting car rental cover without the rental company taking a cut..got covered for a lot less than what the rental company wanted. But no claims made.
What it Doesn't cover!
The claim was paid less admin fees. This is stated in the What we Will Not Pay section of the PDS. But without knowing what these fees could be it's of little use in making a purchase decision. The admin costs to me were more than the amount I saved by using the TC insurance instead of buying from Enterprise. Lesson learned.
Always Good Value
Easy to set up on app and always half price of rental company.
Never Had to make claim, but dont hope to either
Always get email with cover, and details
I didn't have to make a claim but had questions and needed to change the detail in my policy. This was handled in a friendly and professional way via email chats!
Stops the rorting of insurance premiums by car rental companies
Absolutely a fair price for excess cover for car rental.
Simple to set up online.
I've never needed to make a claim in several dealings with tripcover so I cannot speak for customer service, but I certainly hope it would be as per other positive reviews I've read.
Good value, great customer service and easy claims
Great value excess insurance (or "secondary insurance" as they call it in the US) to cover rental car companys' standard excess in Australia.
Customer service is also very helpful over the phone for anything that can not be done on the website.
Tripcover policies are issued by Allianz Global Assistance and I found claiming to be generally quite easy, as long as you supply the paperwork and evidence to support it. Unlike other travel insurers they do not usually require the originals to be mailed to them.
Simple process and very helpful staff. I had a query about renting across 2 States on consecutive days (but with different rental agreements) and received an immediate response to my email. The product offers good options for cover, great value when compared with others in the market and I will definitely be back with Tripcover next time I rent a car.
something to think about
i only found out about you through a friend who hires out cars i think your services should be more widely advertised as the service and price is right on the mark
Good value Australian car excess insurance
Good cover cost for car rental i Australia. No slug for older driver. Cost better than others looked at, no un-required frills, around $6 a day, whereas car hire companies 3 times this per day.
2nd time i've used trip cover and will continue to use it!!!
Great value and easy to use. I saved nearly $100 by using trip cover instead of going through the rental company and only takes a couple of minutes to set up. Excellent.
clicked tax invoice but not sent
I clicked for tax invoice but not sent,two emails but no Tax Invoice and no link to resend,now have to waste time chasing it up,
But this is one of the best priced insurance
It would be nice for them to read this review and send invoice (lets see if they read them :)
Nice and easy to navigate website and affordable.
The site was very easy to navigate around website and also called the customer service line and they were very friendly and helpful. Also very good value for money. Would recommend.
I cant believe the money ive saved by dealing with Tripcover instead of going through the rental car company.
Quick and easy, no hassle will not hesitate to use them again and again
One of the better online experiences...
I find tripcover good value, easy to use and flexible. Purchasing the initial cover was easy, straightforward and inexpensive. I couldn't figure out whether or how I could extend my cover online, so I called customer support, who answered quickly and within a minute or two my cover was extended.
Amazing price for cover
Cannot believe how much cheaper than anywhere else I looked Tripcover was. Hopefully I don't have to make a claim but at least I can relax and enjoy my trip without worrying about a huge excess if anything does happen. Very satisfied with their service. Yvonne
Best insurance cover
Tripcover is the best insurance company I have ever used. Their prices are reasonable and their service is outstanding. I would definitely recommend this service to anyone who is looking for cheap insurance when hiring a rental vehicle.
Very cheap, very easy and quick to get a quote and apply. Excellent!!!!!
Very cheap, very easy and quick to get a quote and apply. Also, it covers tyre and windscreen, and you can pay by PayPal, so no charge for credit card! Highly recommended. Excellent!!!!!
A top quality, easy to use website for an excellent product. I have introduced it to family and friends. But what will I do when I turn 76 in 2018?