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Tripcover

Tripcover (page 2 of 6)

4.6 from 110 reviews

Reviews

(84)
(17)
(6)
(2)
(1)
  • Value for Money
    4.9 (15)
  • Transparency
    4.7 (12)
  • Customer Service
    4.7 (16)
Trudy der Kinderen

Trudy der KinderenSydney, NSW

  • 5 reviews

WHY A REVIEW?

published

Why are so any people putting on a review when they haven't made a claim??? Sure its cheaper and no problem to get cover but the REAL TEST comes when making a claim and that's where you read about people being out of pocket sometimes to the extent that it may have been better to take out the car rental insurance instead. I find these 'non event' reviews really annoying and pointless!

1 comment
Tripcover
Desmond S.Tripcover
  • Verified customer

Great service and excellent communication

published

Max and I are now back in England following our motorhome holiday around Western Australia for the past three months.

I just wanted to thank you for providing the reassurance of your policy. We had no mis-haps but it was great to know you were there to cover us if we had!

We'll definitely be doing more motorhome holidays and will contact you again for insurance.

Kind regards,
Shannan and Max

Customer Service
Value for Money
1 comment
Tripcover
Desmond S.Tripcover

Thanks guys

  • Verified customer

That was an easy decision

published

Cheaper than the excess cover offered by car-hire company, and the cover offered was easy to understand. The two options available from TripCover gave reasonable choice as well. Recommended service.

Review collected in partnership with Tripcover

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Sciger

ScigerSydney

  • 9 reviews
  • Verified customer

Makes hiring a car affordable.

published

I've used this insurance several times before to hire vehicles in Australia. It costs about $8 per day and covers windscreen damage etc which gives me peace of mind. The only problem is I needed $5000 excess but the only options were $4000 or $6000.

Insurance claim madeNo
2 comments
Tripcover
Desmond S.Tripcover

Yes correct Sciger, which means you could take out the $4000 cover and carry the $1000 liability or the more expensive $6000 and be over insured. Thanks very much for the review and your feedback and will be taken on board, and passed on to Allianz.

Sciger
Sciger

Yes, I took out the $4000 cover so will risk the $1000 liability in the event something were to happen. Beats the rental company's insurance.

Review collected in partnership with Tripcover

  • Verified customer

Excellent option to insure your excess

published

I only discovered this option of insurance recently on the internet. Easy to use and get the cover. As far as the convenience of been insured this works well. I haven't had a claim to see how that works !!George

Insurance claim madeNo

Review collected in partnership with Tripcover

LynC

LynCAU

  • 2 reviews
  • 4 likes

Purchase was quick and easy - great customer service

published

I have only just purchaed the policy, not needed to claim at all but customer service was great after an initial little bit of confusion with how long I needed cover for. I contacted the service centre via email to clarify and Des was great. Below is the text from an email that I sent him after he looked after my query.

"You are a legend Des, thank you so much. I was not expecting to get the extra day for free, but I guess this is why Choice magazine recommends your company. I will most certainly be recommending you guys to friends and family and never again will I take out the expensive insurance with the hire car company."

Insurance claim madeNo
Fergus Y.

Fergus Y.Auckland, New Zealand

  • 3 reviews
  • 2 likes
  • Verified customer

Take Note of possible Out of Pocket costs if you do have to claim

published
Insurance claim madeYes
Ian

Ian

  • 2 reviews
  • Verified customer

So far so good

published

Easy to understand information. Better cover than that provided by the rental companies. A little pricey for 2 days cover ($57.56). Bought cover for $6000 (domestic) becuase all the rental companies excess was more than $4000. Website wouldn't accept my Frequent Flyer number.

Insurance claim madeNo

Review collected in partnership with Tripcover

Greg

GregColac Victoria

  • Verified customer

Excellent car rental cover

published

This is great cover for rental cars clearly explains what you are covered for and all ways a great rate.
Thank you.
Greg

Insurance claim madeNo

Review collected in partnership with Tripcover

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Russell  Thomas

Russell ThomasSouth East Queensland, QLD

  • Verified customer

Easy as you like!

published

Always nice to feel the security of affordable hire car insurance, makes traveling so much more fun without the stress!

Insurance claim madeNo

Review collected in partnership with Tripcover

  • Verified customer

Competitive

published

Was very disappointed to see an overseas tax charge on top of this insurance charge. Would not use this again for this reason

Insurance claim madeNo
2 comments
Tripcover
Desmond S.Tripcover

Hi Yvonne, can you explain further what this overseas tax was? DId you make a claim and then get charged or was it part of your policy charge?

Tripcover
Desmond S.Tripcover

Ohhh. You mean the 10% GST....ok I will enquire with Allianz what should we do with this regards.

Review collected in partnership with Tripcover

Kevin

KevinToogoom

Saves a fortune on Excess Insurance

published

I use this product every time I rent a car. Saves about 50% off most rental car Excess Insurance Cover.

Insurance claim madeNo

Fantastic value

published

I love these guys, We use them everytime we get rental a car. such great value, Thankfully we have not had to make a claim yet, but with everything they cover i have fantastic piece of mind when we use them.

Insurance claim madeNo
Abe Froman

Abe FromanNth sydney

  • 2 reviews
  • Verified customer

Domestic standalone car rental excess cover

published

Cheapest domestic standalone car rental excess cover I could find (plus frequent flyer 5% discount ! ) Easy to use website with a breakdown of the number of hours protected (no 2nd guessing) - highly recommend

Insurance claim madeNo

Review collected in partnership with Tripcover

Marina

MarinaAdelaide

  • Verified customer

Far less expensive than going through the car hire company

published

I didn't realize you could book excess insurance other than through the car hire company until I did a little research and this is a far more economical way to do it. We haven't actually needed to use the insurance (as yet) but I will update if we do.

Insurance claim madeNo

Review collected in partnership with Tripcover

Travel Insurance

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THL_OZ

THL_OZSouth East Queensland, QLD

  • 3 reviews
  • 3 likes
  • Verified customer

Don't waste money on AER

published

I am a long term Hertz fan and continue to support their brand whenever I rent a car. When I am not on corporate travel or otherwise covered by Travel insurance I refuse to pay for the rip-off $24/day AER charged by all Rental Car companies, instead I cover myself with this excellent product from Tripcover and Allianz.

Their service is great and the price is reasonable.

Insurance claim madeNo

Review collected in partnership with Tripcover

Couldnt believe they would be so forthcoming!

published

Took out excess cover for my daughter as premium was lower than others and easy to set up. When my daughter was "forced" to take out excess cover again with rental car company to avoid $2000 bond , I contacted Tripcover with a view to cancelling. Although it was already the first day of cover, to my surprise and delight they agreed to refund her full amount. I am gobsmacked by this level of service and common sense.Will undoubtedly use again.AAA+

Insurance claim madeNo
Geoff

GeoffWide Bay-Burnett, QLD

  • 5 reviews
  • Verified customer

This is my go to rental insurance.

published

This company gives great price, peace of mind insurance that makes car renting sensible. I would definitely recommend this service.

Insurance claim madeNo

Review collected in partnership with Tripcover

Saji

Saji

  • 6 reviews
  • 3 likes

Great service

published

Like the idea of actually getting car rental cover without the rental company taking a cut..got covered for a lot less than what the rental company wanted. But no claims made.

Insurance claim madeNo
Russell

RussellDarwin

  • Verified customer

What it Doesn't cover!

published

The claim was paid less admin fees. This is stated in the What we Will Not Pay section of the PDS. But without knowing what these fees could be it's of little use in making a purchase decision. The admin costs to me were more than the amount I saved by using the TC insurance instead of buying from Enterprise. Lesson learned.

Insurance claim madeYes
1 comment
Tripcover
Desmond S.Tripcover

Hi Russell, thanks for the feedback I am still waiting for Allianz to get back to me on this issue and how to improve our information on our site and to redress your out of pocket expense to some degree due to our lack of disclosure.

Page 2 of 6
See all Tripcover reviews

Questions & Answers

Peter

Peterasked

can I get a quote for an excess of $5000?

1 answer
Tripcover
Desmond S.Tripcover

No sorry we only have $4000, $6000, & $8000 policies

Gareth J

Gareth Jasked

Im planning a trip to Austrailia for a wedding. I want campervan excess cover of between $5000-$7000 AUD.
My trip is from 11 Sep 20 to 6 Oct 20 (25 days) and although I will be parked at various camp-sites between Cairns and Brisbane during this period, I will be driving between camp-sites. I'm an Institute of Advanced Motorist (HGV Trained) and never had a "at fault" accident in my 33 years of driving but you cannot rule out a Kangaroo jumping out in front of you in Austrailia. Can I get cover for the whole excess?

3 answers
starof67
starof67

Hi Gareth,

You’ll have to get in contact with tripcover direct, maybe via email and they will answer all your questions.

Tripcover
Desmond S.Tripcover

Hi Gareth yes we can cover you we policies for up to $4000, $6000 or $8000

Gareth J
Gareth J

Thank you both. I have looked into this and the saving I will be making over the hire companies nil excess policy will be over $1200. The extra holiday cash in my pocket will be spent on local ativities whilst touring in Austrailia and I will be giving $200 to the Fire Damage Fund as a token of my appreciation to you both. Can't wait for the start.

Vladimir

Vladimirasked

I am 76 years old. Can I still get cover ?

2 answers
Chris Jones
Chris Jones

You need to check with Tripcover

Tripcover
Desmond S.Tripcover

No sorry Vladimir the Allianz policy only goes up to 75

Get an answer from our members and Tripcover representatives

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