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Tripcover (page 3 of 7)
Ian
- 2 reviews
- 1 like
- Verified customer
So far so good
Easy to understand information. Better cover than that provided by the rental companies. A little pricey for 2 days cover ($57.56). Bought cover for $6000 (domestic) becuase all the rental companies excess was more than $4000. Website wouldn't accept my Frequent Flyer number.
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Review collected in partnership with Tripcover
GregColac Victoria
- Verified customer
Excellent car rental cover
This is great cover for rental cars clearly explains what you are covered for and all ways a great rate.
Thank you.
Greg
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Russell ThomasSouth East Queensland, QLD
- Verified customer
Easy as you like!
Always nice to feel the security of affordable hire car insurance, makes traveling so much more fun without the stress!
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- Verified customer
Competitive
Was very disappointed to see an overseas tax charge on top of this insurance charge. Would not use this again for this reason
2 comments
Desmond S.Tripcover
Ohhh. You mean the 10% GST....ok I will enquire with Allianz what should we do with this regards.
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KevinToogoom
Saves a fortune on Excess Insurance
I use this product every time I rent a car. Saves about 50% off most rental car Excess Insurance Cover.
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Fantastic value
I love these guys, We use them everytime we get rental a car. such great value, Thankfully we have not had to make a claim yet, but with everything they cover i have fantastic piece of mind when we use them.
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Abe FromanNth sydney
- 2 reviews
- Verified customer
Domestic standalone car rental excess cover
Cheapest domestic standalone car rental excess cover I could find (plus frequent flyer 5% discount ! ) Easy to use website with a breakdown of the number of hours protected (no 2nd guessing) - highly recommend
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Review collected in partnership with Tripcover
MarinaAdelaide
- Verified customer
Far less expensive than going through the car hire company
I didn't realize you could book excess insurance other than through the car hire company until I did a little research and this is a far more economical way to do it. We haven't actually needed to use the insurance (as yet) but I will update if we do.
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THL_OZSouth East Queensland, QLD
- 3 reviews
- 3 likes
- Verified customer
Don't waste money on AER
I am a long term Hertz fan and continue to support their brand whenever I rent a car. When I am not on corporate travel or otherwise covered by Travel insurance I refuse to pay for the rip-off $24/day AER charged by all Rental Car companies, instead I cover myself with this excellent product from Tripcover and Allianz.
Their service is great and the price is reasonable.
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Couldnt believe they would be so forthcoming!
Took out excess cover for my daughter as premium was lower than others and easy to set up. When my daughter was "forced" to take out excess cover again with rental car company to avoid $2000 bond , I contacted Tripcover with a view to cancelling. Although it was already the first day of cover, to my surprise and delight they agreed to refund her full amount. I am gobsmacked by this level of service and common sense.Will undoubtedly use again.AAA+
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GeoffWide Bay-Burnett, QLD
- 5 reviews
- Verified customer
This is my go to rental insurance.
This company gives great price, peace of mind insurance that makes car renting sensible. I would definitely recommend this service.
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Saji
- 6 reviews
- 3 likes
Great service
Like the idea of actually getting car rental cover without the rental company taking a cut..got covered for a lot less than what the rental company wanted. But no claims made.
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RussellDarwin
- Verified customer
What it Doesn't cover!
The claim was paid less admin fees. This is stated in the What we Will Not Pay section of the PDS. But without knowing what these fees could be it's of little use in making a purchase decision. The admin costs to me were more than the amount I saved by using the TC insurance instead of buying from Enterprise. Lesson learned.
1 comment
Desmond S.Tripcover
Hi Russell, thanks for the feedback I am still waiting for Allianz to get back to me on this issue and how to improve our information on our site and to redress your out of pocket expense to some degree due to our lack of disclosure.
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Kevin PMetropolitan Adelaide, SA
- 5 reviews
- Verified customer
Always Good Value
Easy to set up on app and always half price of rental company.
Never Had to make claim, but dont hope to either
Always get email with cover, and details
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Excellent Service
I didn't have to make a claim but had questions and needed to change the detail in my policy. This was handled in a friendly and professional way via email chats!
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- Verified customer
Stops the rorting of insurance premiums by car rental companies
Absolutely a fair price for excess cover for car rental.
Simple to set up online.
I've never needed to make a claim in several dealings with tripcover so I cannot speak for customer service, but I certainly hope it would be as per other positive reviews I've read.
BZ
1 comment
Desmond S.Tripcover
Thanks BZ, If you or any of our customer's claims process has not been satisfactory you can contact us directly at email @ Tripcover.com.au and we will get in touch with Allianz to see what we can do. We are on your side :)
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Will_ZSydney
- 2 reviews
- 2 likes
- Verified customer
Good value, great customer service and easy claims
Great value excess insurance (or "secondary insurance" as they call it in the US) to cover rental car companys' standard excess in Australia.
Customer service is also very helpful over the phone for anything that can not be done on the website.
Tripcover policies are issued by Allianz Global Assistance and I found claiming to be generally quite easy, as long as you supply the paperwork and evidence to support it. Unlike other travel insurers they do not usually require the originals to be mailed to them.
1 comment
Desmond S.Tripcover
Thanks Will, some useful information for me as well as potential customers.
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MartinMetropolitan Adelaide, SA
- Verified customer
Great service.
Simple process and very helpful staff. I had a query about renting across 2 States on consecutive days (but with different rental agreements) and received an immediate response to my email. The product offers good options for cover, great value when compared with others in the market and I will definitely be back with Tripcover next time I rent a car.
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- Verified customer
something to think about
i only found out about you through a friend who hires out cars i think your services should be more widely advertised as the service and price is right on the mark
1 comment
Desmond S.Tripcover
I agree in part, but we mainly rely on word of mouth and reviews such as yours.
It is an expensive process doing pure advertising, especially for a new category of insurance. Hopefully slow and steady will win the race.
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Good value Australian car excess insurance
Good cover cost for car rental i Australia. No slug for older driver. Cost better than others looked at, no un-required frills, around $6 a day, whereas car hire companies 3 times this per day.
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Questions & Answers
terryasked
can i get car hire excess insurance with you as i am 78 years old ??
2 answers
No sorry the Allianz policy only goes up to 75
Desmond S.Tripcover
That is correct Jamie, and sorry Terry.
David Casked
Excellent service from a company with a great excess reduction insurance product.
1 answer
Desmond S.Tripcover
Correct. :)
This is not the review section David just the question section.
Peterasked
can I get a quote for an excess of $5000?
1 answer
Desmond S.Tripcover
No sorry we only have $4000, $6000, & $8000 policies
Details
Category | Travel Insurance |
---|---|
Underwriter | Allianz |
Maximum Age Covered | 75 years old |
Medical Coverage | |
Overseas Emergency Assistance | Not Included |
Accidental Death | Not Included |
Emergency Dental | Not Included |
Resumption of Journey | Not Included |
Hospital Cash Allowance | Not Included |
Overseas Emergency Medical & Hospital Expenses | Not Included |
Loss of Income | Not Included |
Luggage & Personal Effects | |
Theft of Cash | Not Included |
Delayed Luggage | Not Included |
Credit Card Fraud | Not Included |
Travel Documents / Passport | Not Included |
Luggage & Personal Effects | $500 |
Ancillary | |
Rental Vehicle Excess | $8,000 |
Motorbike / Moped Coverage | Not Included |
Domestic Pet Care | Not Included |
Special Activities Packages | |
Golf | Not Included |
Cruise | Not Included |
Adventure | Not Included |
Snow / Ski | Not Included |
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Desmond S.Tripcover
Hi Yvonne, can you explain further what this overseas tax was? DId you make a claim and then get charged or was it part of your policy charge?