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Tripcover

Tripcover (page 3 of 6)

4.7 from 115 reviews

Reviews

4.7

115 reviews
5
(89)
4
(17)
3
(6)
2
(2)
1
(1)
  • Value for Money
    5.0 (20)
  • Transparency
    4.8 (17)
  • Customer Service
    4.7 (21)
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THL_OZ

THL_OZSouth East Queensland, QLD

  • 3 reviews
  • 3 likes
  • Verified customer

Don't waste money on AER

published

I am a long term Hertz fan and continue to support their brand whenever I rent a car. When I am not on corporate travel or otherwise covered by Travel insurance I refuse to pay for the rip-off $24/day AER charged by all Rental Car companies, instead I cover myself with this excellent product from Tripcover and Allianz.

Their service is great and the price is reasonable.

Insurance claim madeNo

Review collected in partnership with Tripcover

Couldnt believe they would be so forthcoming!

published

Took out excess cover for my daughter as premium was lower than others and easy to set up. When my daughter was "forced" to take out excess cover again with rental car company to avoid $2000 bond , I contacted Tripcover with a view to cancelling. Although it was already the first day of cover, to my surprise and delight they agreed to refund her full amount. I am gobsmacked by this level of service and common sense.Will undoubtedly use again.AAA+

Insurance claim madeNo
Geoff

GeoffWide Bay-Burnett, QLD

  • 5 reviews
  • Verified customer

This is my go to rental insurance.

published

This company gives great price, peace of mind insurance that makes car renting sensible. I would definitely recommend this service.

Insurance claim madeNo

Review collected in partnership with Tripcover

Travel Insurance

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Saji

Saji

  • 6 reviews
  • 3 likes

Great service

published

Like the idea of actually getting car rental cover without the rental company taking a cut..got covered for a lot less than what the rental company wanted. But no claims made.

Insurance claim madeNo
Russell

RussellDarwin

  • Verified customer

What it Doesn't cover!

published

The claim was paid less admin fees. This is stated in the What we Will Not Pay section of the PDS. But without knowing what these fees could be it's of little use in making a purchase decision. The admin costs to me were more than the amount I saved by using the TC insurance instead of buying from Enterprise. Lesson learned.

Insurance claim madeYes
1 comment
Tripcover
Desmond S.Tripcover

Hi Russell, thanks for the feedback I am still waiting for Allianz to get back to me on this issue and how to improve our information on our site and to redress your out of pocket expense to some degree due to our lack of disclosure.

Kevin P

Kevin PMetropolitan Adelaide, SA

  • 5 reviews
  • Verified customer

Always Good Value

published

Easy to set up on app and always half price of rental company.
Never Had to make claim, but dont hope to either
Always get email with cover, and details

Insurance claim madeNo

Review collected in partnership with Tripcover

Excellent Service

published

I didn't have to make a claim but had questions and needed to change the detail in my policy. This was handled in a friendly and professional way via email chats!

Insurance claim madeNo
  • Verified customer

Stops the rorting of insurance premiums by car rental companies

published

Absolutely a fair price for excess cover for car rental.
Simple to set up online.
I've never needed to make a claim in several dealings with tripcover so I cannot speak for customer service, but I certainly hope it would be as per other positive reviews I've read.
BZ

Insurance claim madeNo
1 comment
Tripcover
Desmond S.Tripcover

Thanks BZ, If you or any of our customer's claims process has not been satisfactory you can contact us directly at email @ Tripcover.com.au and we will get in touch with Allianz to see what we can do. We are on your side :)

Review collected in partnership with Tripcover

Will_Z

Will_ZSydney

  • 2 reviews
  • 2 likes
  • Verified customer

Good value, great customer service and easy claims

published

Great value excess insurance (or "secondary insurance" as they call it in the US) to cover rental car companys' standard excess in Australia.

Customer service is also very helpful over the phone for anything that can not be done on the website.

Tripcover policies are issued by Allianz Global Assistance and I found claiming to be generally quite easy, as long as you supply the paperwork and evidence to support it. Unlike other travel insurers they do not usually require the originals to be mailed to them.

Insurance claim madeYes
1 comment
Tripcover
Desmond S.Tripcover

Thanks Will, some useful information for me as well as potential customers.

Travel Insurance

Find out how Tripcover compares to other Travel Insurance

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Martin

MartinMetropolitan Adelaide, SA

  • Verified customer

Great service.

published

Simple process and very helpful staff. I had a query about renting across 2 States on consecutive days (but with different rental agreements) and received an immediate response to my email. The product offers good options for cover, great value when compared with others in the market and I will definitely be back with Tripcover next time I rent a car.

Insurance claim madeNo

Review collected in partnership with Tripcover

  • Verified customer

something to think about

published

i only found out about you through a friend who hires out cars i think your services should be more widely advertised as the service and price is right on the mark

Insurance claim madeNo
1 comment
Tripcover
Desmond S.Tripcover

I agree in part, but we mainly rely on word of mouth and reviews such as yours.
It is an expensive process doing pure advertising, especially for a new category of insurance. Hopefully slow and steady will win the race.

Review collected in partnership with Tripcover

Good value Australian car excess insurance

published

Good cover cost for car rental i Australia. No slug for older driver. Cost better than others looked at, no un-required frills, around $6 a day, whereas car hire companies 3 times this per day.

Insurance claim madeNo
  • Verified customer

2nd time i've used trip cover and will continue to use it!!!

published

Great value and easy to use. I saved nearly $100 by using trip cover instead of going through the rental company and only takes a couple of minutes to set up. Excellent.

Insurance claim madeNo

Review collected in partnership with Tripcover

Garry

GarryLaunceston

  • Verified customer

clicked tax invoice but not sent

published

Hi all
I clicked for tax invoice but not sent,two emails but no Tax Invoice and no link to resend,now have to waste time chasing it up,
But this is one of the best priced insurance
It would be nice for them to read this review and send invoice (lets see if they read them :)
Cheers Garry

Insurance claim madeNo
3 comments
Tripcover
Desmond S.Tripcover

Garry can you check your spam folder, your bigpond and our emailer does not seem to work well together. I will resend the invoice now.

Garry
Garry

Hi
Was not in spam folder or junk

Tripcover
Desmond S.Tripcover

Resent it again Garry, hopefully you get it.

Review collected in partnership with Tripcover

  • Verified customer

Nice and easy to navigate website and affordable.

published

The site was very easy to navigate around website and also called the customer service line and they were very friendly and helpful. Also very good value for money. Would recommend.

Insurance claim madeNo

Review collected in partnership with Tripcover

Travel Insurance

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  • Verified customer

sooo good

published

I cant believe the money ive saved by dealing with Tripcover instead of going through the rental car company.
Quick and easy, no hassle will not hesitate to use them again and again
Rob

Insurance claim madeNo

Review collected in partnership with Tripcover

  • Verified customer

One of the better online experiences...

published

I find tripcover good value, easy to use and flexible. Purchasing the initial cover was easy, straightforward and inexpensive. I couldn't figure out whether or how I could extend my cover online, so I called customer support, who answered quickly and within a minute or two my cover was extended.

Insurance claim madeNo

Review collected in partnership with Tripcover

Bugsy

Bugsy

  • 2 reviews
  • Verified customer

Amazing price for cover

published

Cannot believe how much cheaper than anywhere else I looked Tripcover was. Hopefully I don't have to make a claim but at least I can relax and enjoy my trip without worrying about a huge excess if anything does happen. Very satisfied with their service. Yvonne

Insurance claim madeNo

Review collected in partnership with Tripcover

  • Verified customer

Best insurance cover

published

Tripcover is the best insurance company I have ever used. Their prices are reasonable and their service is outstanding. I would definitely recommend this service to anyone who is looking for cheap insurance when hiring a rental vehicle.

Insurance claim madeNo
1 comment
Tripcover
Desmond S.Tripcover

This review is going into the pool room! Thanks Anthony

Review collected in partnership with Tripcover

  • Verified customer

Very cheap, very easy and quick to get a quote and apply. Excellent!!!!!

published

Very cheap, very easy and quick to get a quote and apply. Also, it covers tyre and windscreen, and you can pay by PayPal, so no charge for credit card! Highly recommended. Excellent!!!!!

Insurance claim madeNo

Review collected in partnership with Tripcover

Page 3 of 6
See all Tripcover reviews

Questions & Answers

Peter

Peterasked

can I get a quote for an excess of $5000?

1 answer
Tripcover
Desmond S.Tripcover

No sorry we only have $4000, $6000, & $8000 policies

Gareth J

Gareth Jasked

Im planning a trip to Austrailia for a wedding. I want campervan excess cover of between $5000-$7000 AUD.
My trip is from 11 Sep 20 to 6 Oct 20 (25 days) and although I will be parked at various camp-sites between Cairns and Brisbane during this period, I will be driving between camp-sites. I'm an Institute of Advanced Motorist (HGV Trained) and never had a "at fault" accident in my 33 years of driving but you cannot rule out a Kangaroo jumping out in front of you in Austrailia. Can I get cover for the whole excess?

3 answers
starof67
starof67

Hi Gareth,

You’ll have to get in contact with tripcover direct, maybe via email and they will answer all your questions.

Tripcover
Desmond S.Tripcover

Hi Gareth yes we can cover you we policies for up to $4000, $6000 or $8000

Gareth J
Gareth J

Thank you both. I have looked into this and the saving I will be making over the hire companies nil excess policy will be over $1200. The extra holiday cash in my pocket will be spent on local ativities whilst touring in Austrailia and I will be giving $200 to the Fire Damage Fund as a token of my appreciation to you both. Can't wait for the start.

Vladimir

Vladimirasked

I am 76 years old. Can I still get cover ?

2 answers
Chris Jones
Chris Jones

You need to check with Tripcover

Tripcover
Desmond S.Tripcover

No sorry Vladimir the Allianz policy only goes up to 75

Get an answer from our members and Tripcover representatives

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