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Tripcover

Tripcover (page 4 of 9)

4.7 from 130 reviews · View Statistics

Reviews

  • Value for Money
    5.0 (33)
  • Transparency
    4.9 (29)
  • Customer Service
    4.8 (34)
  • Claim Resolution Time
    • <1 week (3)
    • 2-4 weeks (1)
  • Claim ApprovedYes (3) · No (0)
Previous
Next
LynC
LynCAU
  • 2 reviews
  • 4 likes

Purchase was quick and easy - great customer service

published

I have only just purchaed the policy, not needed to claim at all but customer service was great after an initial little bit of confusion with how long I needed cover for. I contacted the service centre via email to clarify and Des was great. Below is the text from an email that I sent him after he looked after my query.

"You are a legend Des, thank you so much. I was not expecting to get the extra day for free, but I guess this is why Choice magazine recommends your company. I will most certainly be recommending you guys to friends and family and never again will I take out the expensive insurance with the hire car company."

Insurance claim madeNo
Kiwi Consumer
Kiwi ConsumerAuckland, New Zealand
  • 4 reviews
  • 11 likes
  • Verified

Take Note of possible Out of Pocket costs if you do have to claim

published
Insurance claim madeYes
Ian
Ian
  • 2 reviews
  • 1 like
  • Verified

So far so good

published

Easy to understand information. Better cover than that provided by the rental companies. A little pricey for 2 days cover ($57.56). Bought cover for $6000 (domestic) becuase all the rental companies excess was more than $4000. Website wouldn't accept my Frequent Flyer number.

Insurance claim madeNo
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Review collected in partnership with Tripcover

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Greg
GregColac Victoria
  • Verified

Excellent car rental cover

published

This is great cover for rental cars clearly explains what you are covered for and all ways a great rate.
Thank you.
Greg

Insurance claim madeNo
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with Tripcover

Russell  Thomas
Russell ThomasSouth East Queensland, QLD
  • Verified

Easy as you like!

published

Always nice to feel the security of affordable hire car insurance, makes traveling so much more fun without the stress!

Insurance claim madeNo
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with Tripcover

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  • Verified

Competitive

published

Was very disappointed to see an overseas tax charge on top of this insurance charge. Would not use this again for this reason

Insurance claim madeNo
2 comments
Tripcover
Desmond S.Tripcover

Hi Yvonne, can you explain further what this overseas tax was? DId you make a claim and then get charged or was it part of your policy charge?

Tripcover
Desmond S.Tripcover

Ohhh. You mean the 10% GST....ok I will enquire with Allianz what should we do with this regards.

Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with Tripcover

Kevin
KevinToogoom

Saves a fortune on Excess Insurance

published

I use this product every time I rent a car. Saves about 50% off most rental car Excess Insurance Cover.

Insurance claim madeNo

Fantastic value

published

I love these guys, We use them everytime we get rental a car. such great value, Thankfully we have not had to make a claim yet, but with everything they cover i have fantastic piece of mind when we use them.

Insurance claim madeNo
Abe Froman
Abe FromanNth sydney
  • 2 reviews
  • Verified

Domestic standalone car rental excess cover

published

Cheapest domestic standalone car rental excess cover I could find (plus frequent flyer 5% discount ! ) Easy to use website with a breakdown of the number of hours protected (no 2nd guessing) - highly recommend

Insurance claim madeNo
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with Tripcover

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Marina
MarinaAdelaide
  • Verified

Far less expensive than going through the car hire company

published

I didn't realize you could book excess insurance other than through the car hire company until I did a little research and this is a far more economical way to do it. We haven't actually needed to use the insurance (as yet) but I will update if we do.

Insurance claim madeNo
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with Tripcover

THL_OZ
THL_OZSouth East Queensland, QLD
  • 3 reviews
  • 3 likes
  • Verified

Don't waste money on AER

published

I am a long term Hertz fan and continue to support their brand whenever I rent a car. When I am not on corporate travel or otherwise covered by Travel insurance I refuse to pay for the rip-off $24/day AER charged by all Rental Car companies, instead I cover myself with this excellent product from Tripcover and Allianz.

Their service is great and the price is reasonable.

Insurance claim madeNo
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with Tripcover

Couldnt believe they would be so forthcoming!

published

Took out excess cover for my daughter as premium was lower than others and easy to set up. When my daughter was "forced" to take out excess cover again with rental car company to avoid $2000 bond , I contacted Tripcover with a view to cancelling. Although it was already the first day of cover, to my surprise and delight they agreed to refund her full amount. I am gobsmacked by this level of service and common sense.Will undoubtedly use again.AAA+

Insurance claim madeNo
Geoff
GeoffWide Bay-Burnett, QLD
  • 5 reviews
  • Verified

This is my go to rental insurance.

published

This company gives great price, peace of mind insurance that makes car renting sensible. I would definitely recommend this service.

Insurance claim madeNo
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with Tripcover

Saji
Saji
  • 6 reviews
  • 3 likes

Great service

published

Like the idea of actually getting car rental cover without the rental company taking a cut..got covered for a lot less than what the rental company wanted. But no claims made.

Insurance claim madeNo
Russell
RussellDarwin
  • Verified

What it Doesn't cover!

published

The claim was paid less admin fees. This is stated in the What we Will Not Pay section of the PDS. But without knowing what these fees could be it's of little use in making a purchase decision. The admin costs to me were more than the amount I saved by using the TC insurance instead of buying from Enterprise. Lesson learned.

Insurance claim madeYes
1 comment
Tripcover
Desmond S.Tripcover

Hi Russell, thanks for the feedback I am still waiting for Allianz to get back to me on this issue and how to improve our information on our site and to redress your out of pocket expense to some degree due to our lack of disclosure.

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Page 4 of 9

Questions & Answers

Fab
Fabasked

Are you able to supply excess reduction to $0 on a budget 3 ton truck?

1 answer
Tripcover
Desmond S.Tripcover

No Sorry Fab, as this is considered a commercial vehicle rather than a leisure van for travel

Kim M.
Kim M.asked

Hi do you have annual policies?

1 answer
Tripcover
Desmond S.Tripcover

Sorry Kim, It is on our wish lists Kim but at present no.

Lindsay N Pam M.
Lindsay N Pam M.asked

If the rental company policy I choose does not cover single vehicle accident/ roll over do you cover the cost of all repairs or only the excess coverage I choose through you?

2 answers
jamie hassard
jamie hassard

Please contact Tripcover direct, their speed of response is exceptional,
it was the level of customer service that prompted my review.

email@tripcover.com.au

Tripcover
Desmond S.Tripcover

yes the policy will cover single vehicle vehicle and over head damage however only up to the value of the policy.

See all Tripcover questions

Get an answer from our members and Tripcover representatives

Details

CategoryTravel Insurance
UnderwriterAllianz
Maximum Age Covered 75 years old
Medical Coverage
Overseas Emergency Assistance Not Included
Accidental DeathNot Included
Emergency DentalNot Included
Resumption of Journey Not Included
Hospital Cash AllowanceNot Included
Overseas Emergency Medical & Hospital ExpensesNot Included
Loss of IncomeNot Included
Luggage & Personal Effects
Theft of Cash Not Included
Delayed Luggage Not Included
Credit Card FraudNot Included
Travel Documents / Passport Not Included
Luggage & Personal Effects $500
Ancillary
Rental Vehicle Excess $8,000
Motorbike / Moped Coverage Not Included
Domestic Pet Care Not Included
Special Activities Packages
GolfNot Included
CruiseNot Included
Adventure Not Included
Snow / SkiNot Included
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