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Tripcover

Tripcover (page 5 of 7)

4.7 from 130 reviews · View Statistics

Reviews

  • Value for Money
    5.0 (33)
  • Transparency
    4.9 (29)
  • Customer Service
    4.8 (34)
  • Claim Resolution Time
    • <1 week (3)
    • 2-4 weeks (1)
  • Claim ApprovedYes (3) · No (0)
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Jackie F

Jackie F

  • 3 reviews
  • Verified customer

CHEAPER than cover offered by car companies!

published

Cheaper than cover rental cars offered . The rental car people use it themselves. Never claimed so can't comment on claims, which is why I only put 4 stars. Would be good to hear from someone who has claimed....

Insurance claim madeNo
1 comment
Tripcover
Desmond S.Tripcover
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Review collected in partnership with Tripcover

Lis

Lis

  • 2 reviews
  • Verified customer

Good value cover

published

Good value cover. Only short term rental but it provided us with peace of mind that were covered - especially in a busy city like Sydney! Very easy to set up.

Insurance claim madeNo
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Review collected in partnership with Tripcover

J.Wong

J.Wonghong kong

  • Verified customer

Peace of mind for lowest price

published

Recommend from a friend a few years back and use TripCover for 3 times ever since when I hire a rental car to travel in Australia. Have not claimed so far. Buying insurance is a must to help keep peace of mind for just in case. Highly recommend!!!

Insurance claim madeNo
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Review collected in partnership with Tripcover

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  • Verified customer

Very easy to organise on line

published

Good so far. good price and easy to arrange. have organised a few times now. Have not needed to claim fortunately so cant be sure of the process if I do need to claim back an excess payment.

Insurance claim madeNo
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Review collected in partnership with Tripcover

  • Verified customer

ALLIANZ insurance means good backing

published

We have used this service several times. Thankfully we have not had to use it yet, but it is easy to buy and very good value compared to the car rental companies. No need for customer support so far. Good product.

Insurance claim madeNo
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Review collected in partnership with Tripcover

Meggy

MeggySydney

  • 5 reviews
  • 8 likes

Fine print

published
Insurance claim madeNo
5 comments
Tripcover
Desmond S.Tripcover
Tripcover
Desmond S.Tripcover
Meggy
Meggy
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Simoz

SimozSydney, NSW

  • 6 reviews
  • 1 like
  • Verified customer

Excellent

published

I have just taken out my 4th or possibly 5th lot of car hire excess insurance using Tripcover and find it so easy and so much cheaper than the rental companies additional insurance. Once I had to cancel at the last moment and they honoured their offer to give me a reduction of that amount the next time I used Tripcover - which they did without question. An excellent service and it is appreciated when a company goes out of its way to assist their customers.

Insurance claim madeNo
1 comment
Tripcover
Desmond S.Tripcover

Hi Simoz, thanks heaps for review and the service rap.

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  • Verified customer

I'm glad I found this site

published

This is an excellent value policy. It was easy to set up. Second time I have used it this year. it's cheaper than paying the car rental company and covers more.

Insurance claim madeNo
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  • Verified customer

Much cheaper, just watch the fine print

published

Easy to dealt with, 1/3 the price and for more excess coverage BUT all drivers must be listed on the rental agreement or they're not covered, and the rental companies (eg budget x2, Europcar x1) will argue til they're blue in the face that they don't need to list additional drivers, so you'll have to push the issue and force them to add the detail. Not an issue if only one driver but a pain if you're a group or multiple cars.

Insurance claim madeNo
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Review collected in partnership with Tripcover

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Allen  Fraser

Allen FraserMelbourne

  • 2 reviews
  • Verified customer

Save yourself a lot of money and time.

published

Easy to take out the cover and far cheaper than what the car rental company offers. I have saved myself in excess of $120 and don't have to worry about the high pressure sales tactics when I collect the rental car. Money well spent, thank you.

Insurance claim madeNo
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  • Verified customer

The peace of mind I needed when everything else is failing on me...

published

We moved interstate and the car transport company who's supposed to deliver our car 4 weeks earlier forced us to use a hire car. Not knowing when the car would actually arrive, we have to hire the car on a weekly interval. As you could imagine, buying insurance from the car rental company could be as much or even more than cost of renting the vehicle. With Tripcover, we got the peace of mind and at least reduced the frustration we've had from our car transport company.

Insurance claim madeNo
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Review collected in partnership with Tripcover

CoR

CoRMelbourne

  • 5 reviews
  • 2 likes

Claims process is a challenge

published

I unfortunately had to make a claim when car park damage occurred. Claim delays appear to occur when mail is not opened, emails not responded for days. it is 8 weeks since the car damage occurred and i am not at the end of the claim process. Another concern was that the AVIS repair costs were excessive for the minimal damage to the car. However when Tripcover intervened in the claim process, within 3 days the claim was approved. Very appreciative of the Tripcover assistance. thank you

Insurance claim madeYes
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  • Verified customer

Sooo superior to what rental cars offer you!

published

Excellent value, rental cars will charge $20 - 30 per day for same cover, ie >double! - I just login online whenever I rent a car and organise on the spot. Easy, easy via mobile at the airport, and discount for adding a FF number.

Insurance claim madeNo
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Review collected in partnership with Tripcover

Richard

Richard

  • 2 reviews
  • Verified customer

So much better value!

published

Have just purchased excess insurance for upcoming holiday car rental. The price is so much cheaper than going directly through the car rental company. Even picked up an additional 5% off for Frequent Flyer number! Here's hoping I don't have to claim, but reviews on the website give me confidence that all will be handled professionally.

Insurance claim madeNo
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Review collected in partnership with Tripcover

  • Verified customer

great value

published

Easy to do. If I went through Tripcover the price was $60; If I went through Allianze for exactly the same policy the price was $117. Go figure that out.

Insurance claim madeNo
1 comment
Tripcover
Desmond S.Tripcover
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Karen Burgess

Karen BurgessSydney, NSW

  • Verified customer

Great price - easy to use.

published

I've bought this insurance before but thankfully have never had to use it. Website is easy to use and prices are good value. Only complaint is that my Qantas FF number kept getting rejected so i booked without getting the discount.

Insurance claim madeNo
1 comment
Tripcover
Desmond S.Tripcover

Hi Karen, Thanks for the feedback.
What format did you put the number in? It should only be 7 digits and no QF.
let me know if that was the problem

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Review collected in partnership with Tripcover

  • Verified customer

Easy to book and huge savings

published

Policy was easy to set up and heaps cheaper than through the carhire company. Wished I known about it earlier when I hired cars previously

Insurance claim madeNo
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  • Verified customer

Great trip

published

Very happy & will use again. It was excellent value that gave us peace of mind regarding possibility when driving

Insurance claim madeNo
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Review collected in partnership with Tripcover

  • Verified customer

I love using tripcover, it's easy - ap on phone, cheap, and reliable.

published

The policy is good cover, great value for money, and great for piece of mind. I do fully recommend this to all I talk to about car rental.

Insurance claim madeNo
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  • Verified customer

Value and peace of mind

published

Highly recommend site, I have used in the past and no hassles, convenient and value for money. Easy navigation of site.

Insurance claim madeNo
1 comment
Tripcover
Desmond S.Tripcover

Thanks for the rap Tony, much appreciated

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Review collected in partnership with Tripcover

Page 5 of 7
See all Tripcover reviews

Questions & Answers

Fab

Fabasked

Are you able to supply excess reduction to $0 on a budget 3 ton truck?

1 answer
Tripcover
Desmond S.Tripcover

No Sorry Fab, as this is considered a commercial vehicle rather than a leisure van for travel

Kim M.

Kim M.asked

Hi do you have annual policies?

1 answer
Tripcover
Desmond S.Tripcover

Sorry Kim, It is on our wish lists Kim but at present no.

Lindsay N Pam M.

Lindsay N Pam M.asked

If the rental company policy I choose does not cover single vehicle accident/ roll over do you cover the cost of all repairs or only the excess coverage I choose through you?

2 answers
jamie hassard
jamie hassard

Please contact Tripcover direct, their speed of response is exceptional,
it was the level of customer service that prompted my review.

email@tripcover.com.au

Tripcover
Desmond S.Tripcover

yes the policy will cover single vehicle vehicle and over head damage however only up to the value of the policy.

See all Tripcover questions

Get an answer from our members and Tripcover representatives

Details

CategoryTravel Insurance
UnderwriterAllianz
Maximum Age Covered 75 years old
Medical Coverage
Overseas Emergency Assistance Not Included
Accidental DeathNot Included
Emergency DentalNot Included
Resumption of Journey Not Included
Hospital Cash AllowanceNot Included
Overseas Emergency Medical & Hospital ExpensesNot Included
Loss of IncomeNot Included
Luggage & Personal Effects
Theft of Cash Not Included
Delayed Luggage Not Included
Credit Card FraudNot Included
Travel Documents / Passport Not Included
Luggage & Personal Effects $500
Ancillary
Rental Vehicle Excess $8,000
Motorbike / Moped Coverage Not Included
Domestic Pet Care Not Included
Special Activities Packages
GolfNot Included
CruiseNot Included
Adventure Not Included
Snow / SkiNot Included

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