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Tripcover

Tripcover (page 6 of 7)

4.7 from 130 reviews · View Statistics

Reviews

  • Value for Money
    5.0 (33)
  • Transparency
    4.9 (29)
  • Customer Service
    4.8 (34)
  • Claim Resolution Time
    • <1 week (3)
    • 2-4 weeks (1)
  • Claim ApprovedYes (3) · No (0)
Previous
Next
  • Verified customer

Much better value than car hire places offer!

published

It's is much better value than the car hire places offer. Easy to arrange. Questions were answered quickly from online support.

Insurance claim madeNo
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Review collected in partnership with Tripcover

  • Verified customer

Never Rent a Car Without Tripcover.

published

After purchasing the insurance for many years from the rental company's and being charged exorbitant fees which were more expensive than the actual price of the car hire (how crazy i know)!! I have saved many hundreds of dollars thanks to Tripcover and grateful for such service.
The set up process to set up my policy took literally under 3mins (Amazing) and really easy to set up and pay!
I've never had to make a claim (thankfully) but the knowlege of Tripcover falling under such a well recognised company such as Allianz really puts my mind at ease.
Thanks again.

Insurance claim madeNo
1 comment
Tripcover
Desmond S.Tripcover

Thanks from the Tripcover and Allianz Global Assistance teams for the confidence booster SJB, really appreciate it :)

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Review collected in partnership with Tripcover

  • Verified customer

Very good value as compared with several other insurance companies

published

Policy very easy to se up. I didn't use customer support at this stage. Time will tell if I have to ring them for help. Hopefully not.

Insurance claim madeNo
1 comment
Tripcover
Desmond S.Tripcover

Or simply email me at admin @ tripcover.com.au for any assistance Jenny.
Thanks for the review.

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Review collected in partnership with Tripcover

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H nelissen

H nelissensittard

  • Verified customer

Best service I ever got, that gives us a warm feeling!!!

published
Insurance claim madeNo
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Brad

BradSpringwood, Qld

Peace of mind & service at a fraction of the cost

published

We have completed without incident our holiday in Tasmania & the 2585 kms travelled in a hire car.
Hiring vehicles when driving in unfamiliar areas as well as being worried about even slight damage such as carpark door dents, bumper / undercarriage damage & windscreens, is always a concern. However, Tripcover gave us peace of mind. Beforehand I had a query re the policy's T & C's & Des personally responded within a day. Great service at a fraction of the car rental company's excess reduction (which also does not cover the extent of damage that is covered by the Tripcover policy). And it's backed by Allianz should a claim be made. We look forward to using your rental vehicle insurance service again in the future.

Insurance claim madeNo
2 comments
Tripcover
Desmond S.Tripcover

Thanks Brad, much appreciated

Brad
Brad
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  • Verified customer

Claytons PROMO

published

Missed out on the under 15 days promo code discount by 9 hours.You would expect the discount would reward those repeat customers who paid more.But still half the price of most rental companies cover.

Insurance claim madeNo
1 comment
Tripcover
Desmond S.Tripcover
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Review collected in partnership with Tripcover

  • Verified customer

So much better than what the hire companies offer

published

I recommend this service to all my friends and family. Can't fault them for ease of use and benefits offered

Insurance claim madeNo
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Review collected in partnership with Tripcover

Jun L

Jun LOutside Australia

  • 2 reviews
  • 2 likes
  • Verified customer

Excellent service

published
Insurance claim madeYes
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  • Verified customer

Fast, easy, way cheaper than the rental company.

published

Found this site when searching on choice.com.au. A great alternative to paying inflated insurance costs direct with the company. Wish I'd known about this service earlier! Will use again.

Insurance claim madeNo
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Review collected in partnership with Tripcover

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Consumer 123

Consumer 123Melbourne

  • 12 reviews
  • 9 likes
  • Verified customer

Easy to take out, not so easy to claim

published
Insurance claim madeYes
3 comments
Tripcover
Desmond S.Tripcover
Consumer 123
Consumer 123

I was a bit confused who I was dealing with during the claims process, so thanks for clarifying that it was Allianz rather than Tripcover.

Tripcover
Desmond S.Tripcover

Granted but still Tripcover shares the responsibility of our customers so I think we will try do a bit more to help Allianz out with any improvements and your feedback is invaluable for that, thanks again.

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Beverly Drew

Beverly DrewMelbourne

  • Verified customer

Easy to book and understand!

published

Have just booked Tripcover insurance for the first time and hope it won't be necessary to make a claim! I've been disgusted with all of the car rental companies prices for insurance - basically doubling (or more) the daily rental car rate - what a rip off! If all goes well, will continue to use this service.

Insurance claim madeNo
3 comments
Tripcover
Desmond S.Tripcover

Thanks for your support Bev.

Beverly Drew
Beverly Drew
Tripcover
Desmond S.Tripcover

Hi Bev, this issue with hail is very "hot" at present with hopes that we might get it
as an optional extra that customers can purchase. Fingers crossed!

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Review collected in partnership with Tripcover

  • Verified customer

I dont know why I have been paying ridiculous Car Renter's Insurance Rates all this time..

published

I have been hiring cars overseas and Australia all my life and this is the first time I have come across such a great service, being underwritten by Allianze is a bonus.
I found this website after being frustrated and found it on finder.com.au

I am telling everyone about it.

Insurance claim madeNo
1 comment
Tripcover
Desmond S.Tripcover

Thanks Paul for your review.
Regards

Tripcover Team

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Review collected in partnership with Tripcover

Bernie Cee

Bernie CeeSouth East Queensland, QLD

  • 2 reviews
  • Verified customer

Too Easy !

published

Having been offered 'Total Protection' by the hire company I decided to look around for a company that wouldn't double my hire costs. I found Tripcover via my own car insurer and was very pleasantly surprised at the reasonable cost and options and the simplicity of creating the cover I wanted. Hopefully I won't actually NEED it but I'll be back on site after my hire period to complete my review.

Insurance claim madeNo
2 comments
Tripcover
Desmond S.Tripcover

Hi Bernie, thanks for the review. What was the car insurer that you found us via?

Bernie Cee
Bernie Cee

You-i and a guy named Taylor at their Sunshine Coast Office. It wasn't a direct lead but he gave me a website which led me to you

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Review collected in partnership with Tripcover

Amol

Amol

  • 5 reviews
  • 2 likes
  • Verified customer

This is awesome...Economical solution for rental Excess

published

I have been using this since I have been in Australia since 2014 and trust me but this is an amazing service. This not only helps to reduce the Excess but the policy provides more coverage than the one usually provided by the rental companies.....

Also, this is an great economical option considering the cost at which the service is provided with an additional personal theft cover & relocation cover.

By gods grace I have not yet required to log a claim however, I am pretty confident that this would be hassle free considering this is being managed by a reputed company like "Allianz"

Great policy, great features and amazing economical cost....

Insurance claim madeNo
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Review collected in partnership with Tripcover

Wisey

WiseyToowoomba

  • 89 reviews
  • 100 likes

Godsend!!

published
Insurance claim madeNo
1 comment
Tripcover
Desmond S.Tripcover
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  • Verified customer

Wonderful Concept Highly Recommended

published

Wonderful concept. As a regular interstate traveller over a number of years, I have been overcharged by the Rental Car organisations for insurance. I have used Tripcover for a while now and as well as being very simple to establish a policy, I feel very comfortable knowing I have economical insurance with a reputable organisation. Thank you

Insurance claim madeNo
1 comment
Tripcover
Desmond S.Tripcover

Thanks Peter....

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Review collected in partnership with Tripcover

satisfied customer read on

published

thanks to the reviewers....... I have taken Tripcover every time i hire a car .
However I have never had to make a claim. but wondered if I had the right company if something went wrong and I had an acident
After reading the reviews I have total piece of mind and will continue to take Tripcover insurance .thanks to all
dennis markson new zealand

Insurance claim madeNo
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TinaT

TinaTNortheast, VIC

  • 6 reviews
  • 4 likes
  • Verified customer

Reliable, Highly recommendable

published
Insurance claim madeYes
1 comment
Tripcover
Desmond S.Tripcover

Hi Tina, you don't know how good that makes us feel at Tripcover and Allianz to hear such glowing reports of a job done well. But no time for complacency and it is back to our noses to the grind stone :)

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Very reasonably priced and hassle free claim procedures

published

I rented a car in late June to drive to southern Victoria with my family. On our way to Melbourne, we hit a kangaroo at a very slow speed.It damaged a fog light and broke the bumper. The result was a big repair bill. Thankfully, I bought Tripcover insurance for the trip. After I got the invoice from the car rental company, I filled in the claim form and attached the invoice, rental contract and damage report to the insurance company. They asked for the detailed invoice and within about 10 days, i got my reimbursement less a small amount. I would use Tripcover again.

Insurance claim madeYes
2 comments
Tripcover
Desmond S.Tripcover

Wow thanks Alf, that's good to know as there are a lot of moving parts in this system between Tripcover and Allianz, so really nice to know we all came through.

Tripcover
Desmond S.Tripcover

For more information on our service go to https://tripcover.com.au

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gymguy

gymguymelbourne

  • 34 reviews
  • 24 likes

I claimed and it is so easy!

published

I rented a car through Thrifty to the snow for the weekend and on the way back to the rental office, the tyre went flat. Thrifty called RACV to help me and I got charged later for the roadside fee + a new tyre! ($300+)

I contacted tripcover and they sent me the claim form to fill in. I emailed back the same day and got a response on the 10th business day from them saying they are paying me back full.

It is a very easy process and the premium from them is 1/3 of the car rental company. I highly recommend tripcover!!!!!

Will definitely buy from tripcover again for all my rentals! Now, I feel 100% covered.

Insurance claim madeYes
1 comment
Tripcover
Desmond S.Tripcover
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Page 6 of 7
See all Tripcover reviews

Questions & Answers

Fab

Fabasked

Are you able to supply excess reduction to $0 on a budget 3 ton truck?

1 answer
Tripcover
Desmond S.Tripcover

No Sorry Fab, as this is considered a commercial vehicle rather than a leisure van for travel

Kim M.

Kim M.asked

Hi do you have annual policies?

1 answer
Tripcover
Desmond S.Tripcover

Sorry Kim, It is on our wish lists Kim but at present no.

Lindsay N Pam M.

Lindsay N Pam M.asked

If the rental company policy I choose does not cover single vehicle accident/ roll over do you cover the cost of all repairs or only the excess coverage I choose through you?

2 answers
jamie hassard
jamie hassard

Please contact Tripcover direct, their speed of response is exceptional,
it was the level of customer service that prompted my review.

email@tripcover.com.au

Tripcover
Desmond S.Tripcover

yes the policy will cover single vehicle vehicle and over head damage however only up to the value of the policy.

See all Tripcover questions

Get an answer from our members and Tripcover representatives

Details

CategoryTravel Insurance
UnderwriterAllianz
Maximum Age Covered 75 years old
Medical Coverage
Overseas Emergency Assistance Not Included
Accidental DeathNot Included
Emergency DentalNot Included
Resumption of Journey Not Included
Hospital Cash AllowanceNot Included
Overseas Emergency Medical & Hospital ExpensesNot Included
Loss of IncomeNot Included
Luggage & Personal Effects
Theft of Cash Not Included
Delayed Luggage Not Included
Credit Card FraudNot Included
Travel Documents / Passport Not Included
Luggage & Personal Effects $500
Ancillary
Rental Vehicle Excess $8,000
Motorbike / Moped Coverage Not Included
Domestic Pet Care Not Included
Special Activities Packages
GolfNot Included
CruiseNot Included
Adventure Not Included
Snow / SkiNot Included

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