- Verified customer
This is perfect when you pay. This is terrible when you claim
It's easy and simple when you pay for the insurance. But when you want to make a claim, the admin work is complicated and time consuming.
They required lots of documents for just a small amount of claim like AUD200 and even asked for a phone interview. However, I have already been back to my hometown when they process my claim.
Questions & Answers
Excellent service from a company with a great excess reduction insurance product.
This is not the review section David just the question section.
can I get a quote for an excess of $5000?
No sorry we only have $4000, $6000, & $8000 policies
|Maximum Age Covered||75 years old|
|Overseas Emergency Assistance||Not Included|
|Accidental Death||Not Included|
|Emergency Dental||Not Included|
|Resumption of Journey||Not Included|
|Hospital Cash Allowance||Not Included|
|Overseas Emergency Medical & Hospital Expenses||Not Included|
|Loss of Income||Not Included|
|Luggage & Personal Effects|
|Theft of Cash||Not Included|
|Delayed Luggage||Not Included|
|Credit Card Fraud||Not Included|
|Travel Documents / Passport||Not Included|
|Luggage & Personal Effects||$500|
|Rental Vehicle Excess||$8,000|
|Motorbike / Moped Coverage||Not Included|
|Domestic Pet Care||Not Included|
|Special Activities Packages|
|Snow / Ski||Not Included|
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