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Tripcover
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This is perfect when you pay. This is terrible when you claim
It's easy and simple when you pay for the insurance. But when you want to make a claim, the admin work is complicated and time consuming.
They required lots of documents for just a small amount of claim like AUD200 and even asked for a phone interview. However, I have already been back to my hometown when they process my claim.
1 comment
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Questions & Answers
terryasked
can i get car hire excess insurance with you as i am 78 years old ??
2 answers
No sorry the Allianz policy only goes up to 75
Desmond S.Tripcover
That is correct Jamie, and sorry Terry.
David Casked
Excellent service from a company with a great excess reduction insurance product.
1 answer
Desmond S.Tripcover
Correct. :)
This is not the review section David just the question section.
Peterasked
can I get a quote for an excess of $5000?
1 answer
Desmond S.Tripcover
No sorry we only have $4000, $6000, & $8000 policies
Details
Category | Travel Insurance |
---|---|
Underwriter | Allianz |
Maximum Age Covered | 75 years old |
Medical Coverage | |
Overseas Emergency Assistance | Not Included |
Accidental Death | Not Included |
Emergency Dental | Not Included |
Resumption of Journey | Not Included |
Hospital Cash Allowance | Not Included |
Overseas Emergency Medical & Hospital Expenses | Not Included |
Loss of Income | Not Included |
Luggage & Personal Effects | |
Theft of Cash | Not Included |
Delayed Luggage | Not Included |
Credit Card Fraud | Not Included |
Travel Documents / Passport | Not Included |
Luggage & Personal Effects | $500 |
Ancillary | |
Rental Vehicle Excess | $8,000 |
Motorbike / Moped Coverage | Not Included |
Domestic Pet Care | Not Included |
Special Activities Packages | |
Golf | Not Included |
Cruise | Not Included |
Adventure | Not Included |
Snow / Ski | Not Included |
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Desmond S.Tripcover
I am sorry to hear of your dismay when making a claim. If you give me your details of your policy number I will attempt to follow up with Allianz and sort this issue out.