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Tripcover
4.7 from 130 reviews · View Statistics

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This is perfect when you pay. This is terrible when you claim

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It's easy and simple when you pay for the insurance. But when you want to make a claim, the admin work is complicated and time consuming.

They required lots of documents for just a small amount of claim like AUD200 and even asked for a phone interview. However, I have already been back to my hometown when they process my claim.

Insurance claim madeYes
1 comment
Tripcover
Desmond S.Tripcover

I am sorry to hear of your dismay when making a claim. If you give me your details of your policy number I will attempt to follow up with Allianz and sort this issue out.

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Questions & Answers

Fab
Fabasked

Are you able to supply excess reduction to $0 on a budget 3 ton truck?

1 answer
Tripcover
Desmond S.Tripcover

No Sorry Fab, as this is considered a commercial vehicle rather than a leisure van for travel

Kim M.
Kim M.asked

Hi do you have annual policies?

1 answer
Tripcover
Desmond S.Tripcover

Sorry Kim, It is on our wish lists Kim but at present no.

Lindsay N Pam M.
Lindsay N Pam M.asked

If the rental company policy I choose does not cover single vehicle accident/ roll over do you cover the cost of all repairs or only the excess coverage I choose through you?

2 answers
jamie hassard
jamie hassard

Please contact Tripcover direct, their speed of response is exceptional,
it was the level of customer service that prompted my review.

email@tripcover.com.au

Tripcover
Desmond S.Tripcover

yes the policy will cover single vehicle vehicle and over head damage however only up to the value of the policy.

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Details

CategoryTravel Insurance
UnderwriterAllianz
Maximum Age Covered 75 years old
Medical Coverage
Overseas Emergency Assistance Not Included
Accidental DeathNot Included
Emergency DentalNot Included
Resumption of Journey Not Included
Hospital Cash AllowanceNot Included
Overseas Emergency Medical & Hospital ExpensesNot Included
Loss of IncomeNot Included
Luggage & Personal Effects
Theft of Cash Not Included
Delayed Luggage Not Included
Credit Card FraudNot Included
Travel Documents / Passport Not Included
Luggage & Personal Effects $500
Ancillary
Rental Vehicle Excess $8,000
Motorbike / Moped Coverage Not Included
Domestic Pet Care Not Included
Special Activities Packages
GolfNot Included
CruiseNot Included
Adventure Not Included
Snow / SkiNot Included
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