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Tripcover
4.7 from 123 reviews · View Statistics

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  • Verified customer

This is perfect when you pay. This is terrible when you claim

published

It's easy and simple when you pay for the insurance. But when you want to make a claim, the admin work is complicated and time consuming.

They required lots of documents for just a small amount of claim like AUD200 and even asked for a phone interview. However, I have already been back to my hometown when they process my claim.

Insurance claim madeYes
1 comment
Tripcover
Desmond S.Tripcover

I am sorry to hear of your dismay when making a claim. If you give me your details of your policy number I will attempt to follow up with Allianz and sort this issue out.

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Questions & Answers

terry

terryasked

can i get car hire excess insurance with you as i am 78 years old ??

2 answers
jamie hassard
jamie hassard

No sorry the Allianz policy only goes up to 75

Tripcover
Desmond S.Tripcover

That is correct Jamie, and sorry Terry.

David C

David Casked

Excellent service from a company with a great excess reduction insurance product.

1 answer
Tripcover
Desmond S.Tripcover

Correct. :)

This is not the review section David just the question section.

Peter

Peterasked

can I get a quote for an excess of $5000?

1 answer
Tripcover
Desmond S.Tripcover

No sorry we only have $4000, $6000, & $8000 policies

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Details

CategoryTravel Insurance
UnderwriterAllianz
Maximum Age Covered 75 years old
Medical Coverage
Overseas Emergency Assistance Not Included
Accidental DeathNot Included
Emergency DentalNot Included
Resumption of Journey Not Included
Hospital Cash AllowanceNot Included
Overseas Emergency Medical & Hospital ExpensesNot Included
Loss of IncomeNot Included
Luggage & Personal Effects
Theft of Cash Not Included
Delayed Luggage Not Included
Credit Card FraudNot Included
Travel Documents / Passport Not Included
Luggage & Personal Effects $500
Ancillary
Rental Vehicle Excess $8,000
Motorbike / Moped Coverage Not Included
Domestic Pet Care Not Included
Special Activities Packages
GolfNot Included
CruiseNot Included
Adventure Not Included
Snow / SkiNot Included

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