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TrippinOz

TrippinOz Questions & Answers

4.7 from 142 reviews

14 questions from our users

Ajay khanna

Ajay khannaasked

Hi There

Can we buy this from NZ, Will it still be valid?
and how early we need to confirm dates with you guys before we book tickets.
Also If we confirm the booking how we will go with room choices? as we do not have contacts with hotels or they will provide any rooms?
Also, I could not find any reviews about hotel experience from anyone. Do you have any reviews about the hotel and not only for your service as I know that's very good already.

And the last 1 from your terms and condition NO: 8
8. We reserve the right to refuse any reservation on any grounds

Does it mean you can cancel it even once confirmed and we booked everything? or once you confirmed it won't get canceled like we are there and found you cancel on the same time and have to pay in full.

Cheers
Ajay

1 answer
TrippinOz
Trippin O.TrippinOz

Hi Ajay. Thank you for your query. Yes the deal is available for customers in NZ.

The resorts accept booking upto 1 year in advance so if you have your dates ready well in advance, you can get your dates booked well in advance. We request you to give us a well in advance notice if you are planning to travel in peak seasons like you would normally do anyway. About 8 weeks of notice should be good enough during regular seasons. I hope that answers that question.

You get a Studio suite if you are travelling with your partner and a Family suite if you have kids as well.

Reviews: Well considering this is a TrippinOz page is why our customers have probably said more about us and our services and not so much the resort. Can I pls suggest you google the resorts to read more about what other customers are saying about them. Thanks.

The right to refuse is a standard condition you will see a lot of. This is used to protect the resorts in case customers get rowdy or wilfully break the resort rules etc. so pls do not worry about it.

Happy to answer any other questions you may have. Thanks. TrippinOz

Kylie

Kylieasked

Hello I was wondering about the Phuket deal does it include breakfast and is there a kids club or babysitting service and are we able to buy 2 vouchers so we can have 2 weeks. Thanks

1 answer
TrippinOz
Trippin O.TrippinOz

Hi Kylie. Thank you for your query. The Phuket deal does not include breakfast but the resorts offer excellent discounts on food and beverages at the resort and also 25% off food and beverages at over 80 popular restaurants across Phuket.

The Absolute Twin Sands has a kids play area and water slides as well. They also have baby sitting services at an extra cost.

This promotional rate is only for a 7 night stay and you cannot use 2 weeks with the same promotion. If you are looking at 2 weeks, we can help you with may other resorts for your 2nd week which are fantastic as well....not at this price though :) . Hope that answers your questions. Thank you. TrippinOZ

Wayne M.

Wayne M.asked

I like going to night clubs dancing ,they start about 10:30pm then go home 2 am < is there a Resort bus to pick us up from Patong Beach back to Resort 2 am in morning ! ? Wayne If yes I well book

1 answer
Sarah H.
Sarah H.

I read from other reviews that the last shuttle back to hotel is 10.30pm. Tuk Tuk 300baht.

Rebecca M.

Rebecca M.asked

Has anyone been on a holiday and can review that and not just service from trippin oz pls

No answers
Graeme

Graemeasked

Why isnt there any people who have used this service replied they had no issues or had a great time all i am reading about is the booking experience it says nothing about the Holiday.If you have used the service and are happy with it would love to hear from you.

No answers
peter

peterasked

can i have the phone number for the twin sands resort please?

No answers
Dan

Danasked

All of these reviews are talking about the booking service, has anyone actually been on the holiday?? if so is the accommodation as per the pics? Thanks

No answers
shelby46

shelby46asked

Has anyone been on their holiday yet

2 answers
Shaun
Shaun

No, complete rip off will not give you the hotel of your choice then completely ignore you.No refunds they wish to see your itinerary and offfer only a trip to their hotel if your ticket states you have other places to go will not honor the agreement unless you fly to Thailand for the sole purpose of staying at their hotel. Absolute scam

Kelly M.
Kelly M.

Hi, did you book to stay at the absolute hotel?

Enquiring

Enquiringasked

Is the absolute sands resort a timeshare deal? If so what are the requirements?

1 answer
TrippinOz
Trippin O.TrippinOz

Hello. Thank you for your query. Yes the deal does require you to attend a fun and interactive 90 minute no obligation presentation while you are there during one of the days of your stay wherein the resort will run you through their resorts etc. Here is a link to the terms and conditions: https://trippinoz.com/terms-of-absolute-promo

Tony R.

Tony R.asked

Do You Have Any Video Reviews From Guests At The Twin Sands Resort Recently ?

4 answers
TrippinOz
Trippin O.TrippinOz

Hi Tony. Thanks for reaching out to us. We do not have video reviews from our customers..sorry. The Twin Sands Resort and Spa has 2 new wings now and is now a bigger property. Our customers have always said the resort is excellent and the reviews on other booking sites will confirm that as well. Thank you

Tony R.
Tony R.

Well Do You Have Any Customer Reviews About The Resort Eg. Accomodation Quality, Food,Drinks,Included Activities,Transfers Etc...Can't Find Any Reviews For This ?

TrippinOz
Trippin O.TrippinOz

Hi Tony. Looks like none of our customers have reviewed the facilities of the resort and have just talked about their experience with TrippinOz. You will be able to see multiple reviews about the resort on other review sites like Tripadvisor or booking.com for example.

The resort offers a 1 way airport pick up along with the deal. Our deal does not include food.

Debbie C.

Debbie C.asked

does the $199 for seven nights include return air fare

1 answer
Geoff
Geoff

No. Accommodation only.

Narelle

Narelleasked

Has anyone been on their trip yet or had trouble getting dates during peak times? i.e: school holidays

1 answer
Dilini
Dilini

Actually I got dates during school holidays. The Trippinoz team is very much caring.
Counting fingers to go on my holiday

Alice K

Alice Kasked

Has anyone been on there trip yet as most reviews are just about the booking experience?

5 answers
Gerry Williams
Gerry Williams

No not yet going in October but I'm sure it will be good

broatc
broatc

I thought the same thing. This has put me off going forward with a booking.

Dom
Dom

I have to say it sounds a little odd no one has reviewed and actual trip yet, I only hope all these customers don't end up getting scammed when they are due to actually embark on their trip, if it sounds too good to be true.........

Jenny crothers

Jenny crothersasked

Is the prices for 199 per person deals some sort of promotion deal?

2 answers
Dean Allum
Dean Allum

Hi Jenny. Yes it is a promotion. The company would be able to give you the information in regards to what it entails. It is a very good real though and well worth the money.

TrippinOz
Trippin O.TrippinOz

Hi Jenny. Thank you for your question. Yes it is a promotional deal which is why resorts worth about $1800 or more for a 7 night stay is being offered at a fraction of the cost. If I can request you to raise an enquiry on Facebook so we can give you all the information you need. Alternatively you can also call us on 03 9069 9833 or email us on enquiries@trippinoz.com. Thanks. Mel

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