184 questions from our users
Dear tripsta. My booked flight got cancelled bu you. I did not receive my refund.. how can i get it?
Hi, just want to rebook my flight, unfortunately i wasn't able to make a call because the line is always busy. Please let me know how can i do my rebooking? I am looking forward for your quick response because i really need to rebook my flight asap. Thank you so much
Tripsta is bankrupted! I am still trying to get my refund!
Leslie you need to contact the airlines directly to change your flights. Forget about Tripsta, they will not help you.
Thank you for your reply and concerns, very much ...appreciated. I reckon there's no hope for my departure rebooking, because I already spoke directly to Quantas regarding this matter unfotunately there is nothing they can do to help me about it because according to them only the travel agency can do the rebooking for departure flights, but they can do the rebooking for return flights. Again thank you so much. Regards, Leslie
I purchased my round trip flight tickets (Taipei<->Venice) from Tripsta. Due to the un-prevented situation happened, I need to cancel my flight and request for refund. I bought the ticket insurance from Tripsta, which means I paid more for the free cancellation.
I sincerely hope that you can contact me and respond my request as soon as possible. Thank you!
Tripsta booking code: F97483620
Airline booking code: ZNTLYL
My email: [email removed]
I have booked my flight from Paris to Trivandrum on 11th September 2018, Due to some reasons i have cancelled by tickets, I have send several email for refund but none of them replied. Could you please reply atleast in this forum.
Reference no : F103473819
Could I have your direct e-mail Tripsta? I need to change the date of flight but can’t get in touch with you. Your Australian number isn’t working and I’ve got only automatic responds to my e-mails.
I want to change the dates of my flight. Your contact numbers are not working. Even I am not getting any reply of emails. What should i do?
Hi, I had a booking with Tripsta that I cancelled about 20 days ago. I reuqested refund with the cancelation. However after receiving an email from Tripsta, conforming that my money will be returned within 10 to 20 bussness days, nothing has happened. I have sent another email to Tripsta and that has been pinged back to my by an automated customer service machine. And still nothing is resolved. Could you please look in to this as soon as possible. I would greatly appreciate that. Thank you
Please open below link and you will have all your answers....
Tripsta has been bank corrupted it self and run away with money.
Flight information tripsta.ae Booking code: F104292801
This round trip ticket was booked and payment done but Jet airways have confirmed that the ticket was cancelled and refunded by you 3 hours prior to the flight, when the passenger tried to check in the ticket was already cancelled and refunded. In spite of many emails to you neither has anyone responded nor the payment refunded back? Kindly revert with a proper answer so why we were put through this hassle at the last minute and please refund back the money for the ticket
to you i have had the same problem,i had an email sent to me from alexandru,who works for this tripsta company he stated that my tickets were no longer valid,and that due to technical issues they were...having that i should take the matter to the bank..I paid for the gold status,which was to give me email and sms alerts for my flights never happened..so when i went on line to do my check in it didn't work rang the airline,and was told we were a no show,what,so emailed tripstra again and they kept telling me my tickets were still valid.no they weren't and i had to pay additional money for new tickets.I have tried numerous times to call an email just get the same automated response that now state my tickets are no longer valid,no good luck with trying to retrieve your lost money,I think the best thing is if people just keep posting there complaints that this company will fold...amen
Hi Tripsta, do you have a number I can contact you on? I need to cancel my ticket as my father had died, when I spoke to one of your agents two weeks ago you reassured me everything would be sorted but you have not contacted the airline yet. F103383149 is my reference. Both you and the airlines have all the necessary paperwork. Please can you contact them or me as they say they cannot do anything but you can.
I have to cancel my tickets not having much luck
I haven’t been able to obtain any proper confirmation of my flight or log on to the airlines website, I have tired to contact tripsta with no reply, the phone number provided hangs up after an automated selection option! Can some one from tripsta please contact me!
till date i dint receive my refund regarding to booking no F98521030 and i sent several emails to the service center with out any reply
so pl z can any one help?
Dear Tripsta Team,
I have sent a few emails to both your online form and direct emails to the email address, which your automated email responses originated from. Requesting for updates regarding to the flight change that I had requested since 26th, June (I had called and notified your customer service reps, and had informed them of the urgency and my need to have updates on their side). I need my updates and notification of a successful flight change as my requested flight change is coming up very soon, and for unknown reasons, I can't change my flight bookings with the respective airlines as they don't recognize my airline reservation number.
My flight request change are as follows:
Singapore to Phuket
1st, August, 2018 (1320 hrs) on MI 754
Phuket to Singapore
4th, August, 2018 (2010 hrs) on MI 757
My tripsta reference number is F103332945
I also write this message sincerely requesting your utmost assistance in expediting this current problem I'm having.
Hello tripsta, I have a reservation and my booking number is F102499983. Due to an injury and surgery i would like to see about changing my travel date. I have submitted request through online form and i have been calling the customer service for nearly a week. I have tried ringing +61 1900 9591 09 and +61 28 3108691 which are the service numbers for australia but neither number works. I have not received any other response. Can you provide me any contact information or tell me how do i proceed on this?
Is still this reference number F99460301 is not yet cancel? Coz my fiancee want to flight here in Manila Philippines from Germany
Please reply ASAP
hi when the flight of ur fiancee i buy y ticket there too true there website..let me know if know problem at all coz im a little wooried
He bought that ticket and the flight probably last 2nd of June but now when he go to the airport it’s says no booking on that reference code..so it means it’s cancel
he wants to refund the money but they don’t
Give it back yet
Awwwww thats terrible.now.i'm a littlw worries coz i book my ticket true skyscanner to tripsta...and our flight is on August 13, i hope they don't do on me.did u get the refund?
I have emailed twice regarding my booking and how only one leg of each journey appears on the airlines website (I'm trying to book a meal request). I also have not received my e-ticket. Terrible customer service, how hard is to to reply to emails?!
Hi Team, I have made a reservation and my booking number is F1000793904. i would like to change my travel date. I have submitted request through online form and i have been calling the customer care from last one week. I have not received any response. Can you provide me any contact information or tell me how do i proceed on this?
Guys, can you please be faster with replying to emails? I can't get in touch with you over the phone because I don't have a booking number. I made a booking through you today, but have never received an email, nor could see the confirmation page, because the payment was loading for long and then it kinda redirected to your homepage. I tried going back but it said booking was already made. The payment is now pending.
Do I have a booking or not?
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