1 photo
Trit House
4.0 from 116 reviews · View Statistics
See the Best Furniture Shops in 2021 as rated by Australians on ProductReview.com.au.
Listing monitored by Trit House

Reviews

1.0
1 review
5
(0)
4
(0)
3
(0)
2
(0)
1
(1)
  • Product Quality
    1.0 (1)
  • Return Claim MadeYes (0) · No (1)
  • Warranty Claim MadeYes (0) · No (1)
  • Product Appearance As advertised · Not as advertised (1)
  • Customer Service
    1.0 (1)
Previous
Next

Reviewer Photos & Videos

  • Thumbnail
  • Thumbnail
  • Thumbnail
  • More
    Thumbnail
Emily S.
Emily S.Sydney, NSW
  • 2 reviews
  • 2 likes

Sonder Trit House - Bad Customer Service and Average Product

published

We visited the Redfern store and selected the Sonder 3 seater sofa. We were told it would take 12-14 weeks to be made, however this blew out to 4 months due to Christmas which was understandable. The delivery process was smooth, however once in situ we noticed the cushions were deflated and there didn't seem to be enough stuffing. I reached out to the Trit team who were unhelpful and arrogant to say the least and took no action to rectify when we asked if the cushions could be restuffed. Photos attached, one from the store and 3 from the week the sofa was delivered. Would have been happier with a Freedom couch. Shame.

  • Thumbnail
  • Thumbnail
  • Thumbnail
  • Thumbnail
Product Quality
1/5
Customer Service
1/5
Incentivised Review No
Store VisitedSydney
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
Store LocationRedfern
Trit House
Ian C.Trit House

Questions & Answers

Sorry, there are no questions yet.

Get an answer from our members and Trit House representatives

Trit House

Details

Compare both Trit House
CategoryOnline Shops and Furniture ShopsPhysical Shops and Furniture Shops
Type of Furniture OfferedBedroom, Dining, Living, Office, Outdoor and SofasBedroom, Dining, Living, Office, Outdoor and Sofas
Compare both Trit House
Visit official website

Other Furniture Shops

Previous
Next
See all Furniture Shops

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.