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Trit House
4.0 from 116 reviews · View Statistics
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Reviews

4.4
16 reviews
  • Product Quality
    4.7 (15)
  • Return Claim MadeYes (0) · No (16)
  • Warranty Claim MadeYes · No (16)
  • Product Appearance As advertised (16) · Not as advertised
  • Shipping
    5.0 (3)
  • Customer Service
    4.2 (6)
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Mary K.
Mary K.Greater Melbourne (Inner), VIC
  • 3 reviews

Smooth process

published

love my new bookcase and the communication for delivery was excellent.
Adjun and Gopi were very careful and professional in placing this heavy piece of furniture in my house Thank you guys.

Product Quality
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Trit House
Ian C.Trit House
Meredith W.
Meredith W.Greater Melbourne (Metropolitan), VIC

Great customer service

published

I love the sideboard and coffee table I purchased and I do want to thank Anil and Cliff for their very friendly and helpful delivery to my apartment. They let me know when they would be delivering and went out of their way to help me positioning the furniture.

Product Quality
5/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Trit House
Ian C.Trit House

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0.0
(1,234)
Filiz B.
Filiz B.South-Eastern Region, NSW

Smooth process x Excellent quality

published

I purchased an ex-display armchair. Interior Sales Consultant Todd was very helpful throughout whole process. He always answered my questions rapidly. Everything went really smoothly. I am really happy with the product as well. Even though it was an ex-display armchair, it was exactly how it was shown in the photos, quality was excellent. I will definitely purchase furniture again from Trit House.

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Product Quality
5/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Trit House
Ian C.Trit House
dECO Design
dECO DesignHobart, TAS

Awesome customer service!

published

Todd at Trit provided me with the best customer service EVER!
I was after a Ethnicraft long U shelf to complete a planned interior fit out and Trit had the very last one in Australia available. Unfortunately it was hard to locate such a small item in a huge warehouse, however Todd's perseverance and desire to help me as a customer was above and beyond the realm and resulted in me being able to achieve my project's completion date. I will definitely work with Trit again for my design projects and highly recommend them to anyone and everyone. Todd, you're awesome and thank you!

Product Quality
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Trit House
Ian C.Trit House
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Bianca
BiancaNew South Wales
  • 4 reviews
  • 5 likes

Exemplary retail experience

published

Purchased multiple items including rug, tv unit, coffee and side tables. First experience was walking past the Redfern retail store, sales assistant was hands on in discussing any piece I was interested in. Very friendly and knowledgeable. I then ordered said items on the site plus items that weren't at Redfern location. experience seamless. All items as pictured on site. Coffee table was on back order, was kept updated on delivered date. Unfortunately small chip on arrival. Trit team prompt in addressing and replacing. Again kept updated via email and call replacements delivery date. End to end exemplary experience will visit them in future when looking to further decorate my home.

Product Quality
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Trit House
Ian C.Trit House
Josh Symons
Josh SymonsSydney, NSW
  • 2 reviews
  • 8 likes

Buyer Beware

published
Product Quality
5/5
Customer Service
1/5
Incentivised Review No
Store VisitedSydney
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationSydney
Trit House
Ian C.Trit House
KatT
KatT
  • 7 reviews
  • 2 likes

Accommodating service with great furniture

published

I would in particular make mention of the consistently wonderful and flexible approach of Alice who has assisted me over the last couple of years to secure some lovely pieces for my home. I especially thank you very much for your assistance.

Product Quality
5/5
Customer Service
5/5
Incentivised Review No
Store VisitedSt Kilda
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Trit House
Ian C.Trit House
Ana G.
Ana G.Greater Melbourne (Metropolitan), VIC

Good service

published

Fast response on email enquiry. Very easy and fast process. Trit was able to deliver the items on the exact day and time requested. They also ensemble the bed :)
The bed is amazing!

Product Quality
5/5
Shipping
5/5
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Trit House
Ian C.Trit House
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0.0
(1,234)

We loved purchasing at Trit.

published

The service at Trit was outstanding, and the pieces we purchased for our new home are beautifully made and look fantastic. We're so pleased with the new additions to our house and I can't recommend the brand and team more highly.

Product Quality
5/5
Customer Service
5/5
Incentivised Review No
Store VisitedAbbotsford
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationAbbotsford
Trit House
Ian C.Trit House
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MS
MSGreater Melbourne (Metropolitan), VIC

Perfect side table

published

Purchased a Won Floater table in natural oak for a small family living room and it’s perfect. Looks great from all angles and can easily be moved around when required.

Product Quality
4/5
Customer Service
4/5
Store VisitedSt Kilda
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationStKilda
Trit House
Ian C.Trit House
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The reviewer stated that an incentive was offered for this review

Nicole
Nicole
  • 2 reviews

Fantastic service and love our sofa

published

We received wonderful service from Trit house from the beginning to the end! Lovely staff at the store, helpful communication via email
up until we received our sofa and then the delivery men were amazing at installing our sofa. And of course we love it! Now to furnish the rest of the living room from Trit!

Product Quality
5/5
Customer Service
5/5
Incentivised Review No
Store VisitedAbbotsford
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Trit House
Ian C.Trit House

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0.0
(1,234)
SKlocal
SKlocalGreater Melbourne (Inner), VIC

Impressive delivery of great product

published

I found the perfect desk for my husband's chess desk. Once ordered I was contacted by email and phone to arrange delivery. The delivery was outstanding. The driver called when 2 minutes away. On arrival they were held up by a garbage truck and one guy ran up the street to advise me where they were. They delivered it with extreme care to our apartment, placed it exactly where I wanted it and took away all the packaging. They were polite and friendly throughout. The product is great but the service means I will return.

Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Trit House
Ian C.Trit House
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Angela Coorey
Angela CooreySydney, NSW

So pleased.....kept going back for more!

published

Furnished most of living area with beautiful and quality chairs, stools, a desk and side tables. Service was extremely helpful, honest ,accommodating and punctual. I was trusted to take home some pieces to check for size and look, which was a huge help. I will be returning!

Product Quality
5/5
Customer Service
5/5
Incentivised Review No
Store VisitedSydney
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Trit House
Ian C.Trit House
Lucy
LucyGreater Melbourne (Inner), VIC
  • 2 reviews

Excellent Customer Service

published

We ordered several items for our beach house. They were all delivered on time and assembled as advised. We arrived later to the dining table, aremchairs and coffee table all set up and looking fantastic! Love them all.

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Product Quality
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Trit House
Ian C.Trit House
D Giagnacovo
D GiagnacovoGreater Melbourne (Inner), VIC
  • 2 reviews
  • 1 like

VERY POOR CUSTOMER SERVICE

published
Product Quality
1/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Trit House
Ian C.Trit House

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Details

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CategoryOnline Shops and Furniture ShopsPhysical Shops and Furniture Shops
Type of Furniture OfferedBedroom, Dining, Living, Office, Outdoor and SofasBedroom, Dining, Living, Office, Outdoor and Sofas
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