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Tru Solar

Tru Solar

4.0 from 37 reviews · View Statistics

Reviews

4.0

37 reviews
  • Value for Money
    2.5 (2)
  • Product Quality
    2.0 (2)
  • Return Claim MadeYes (0) · No (1)
  • Customer Service
    3.0 (2)
  • Warranty Claim MadeYes (1) · No (1)
  • Purchase Price$2,999.00
  • Timeliness
    3.0 (1)
  • Job Satisfaction
    2.0 (1)
  • Rates and Fees
    3.0 (1)
  • Installation
    3.5 (2)
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Aris P.
Aris P.Sydney, NSW

wanting additional $150.00 fees. the wifi monitoring is not working now, phone and email several time no respond.

published

Installer arrives wanting additional $150.00 fees. The installer said he couldn't fit two panels on the roof and could not leave them for me so he took the panels. the wifi monitoring is not working now, phone and email several time no respond.

Value for Money
Product Quality

Solar inverter failure

published

Hi, Tru solar has supplied and installed the solar system. Within 8 months of installation the SOLIS inverter failed. Not happy with the system and honestly have no faith how long it will last. To get the repairs carried out was a drawn out process. I was expected to run through diagnosing and change settings while online with an operator. This occurred three times. Only positive would be the lovely lady Shanaya who was patient and helpful to rectify and resolve the issue. Initially first few months I was hitting peaks at 5kw now within 11months struggling to reach 4kw.. not happy

Value for Money
Product Quality
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Questions & Answers

Sue M.
Sue M.asked

I had a system put in 8yrs ago was wondering if you would have the details of what size inverter was installed and what tier the panels are ?

No answers

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Details

CategorySolar Panel Installers and Solar Retailers
Services ProvidedInstaller and Solar Product Retailer
Clean Energy Council MemberNo
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