??!
1 photo
True Value Homes
5.0 from 99 reviews

Reviews

5.0

99 reviews
5
(98)
4
(0)
3
(1)
2
(0)
1
(0)
  • Build Stage
  • Customer Service
    4.9 (25)
  • Site Admin
    4.9 (22)
  • Timeliness
    5.0 (23)
  • Structural Integrity
    5.0 (20)
  • Plumbing & Waterproofing
    4.9 (18)
  • Electrical & Lighting
    4.9 (18)
  • Flooring
    5.0 (17)
  • Transparency
    5.0 (21)
Previous
Next
Matt and Carina

Matt and CarinaGreater Melbourne (Outer), VIC

  • Verified customer

A wonderful experience building our first home!

published
Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateMay 2019
See all answers
1 comment
True Value Homes
True Value Homes A.True Value Homes
James

JamesSouthwest, VIC

  • Verified customer

True value homes= excellent business

published

From the first moment we stepped into true value homes. We were welcomed by an amazing family run business. They went above and beyond for us. Nothing was a issue. The final product is exactly what we were promised from true value homes. Simply amazing. The build process was so easy and the quality of work was 10/10. It’s a credit to this business on how well they run there business and the houses they are building. The best in the business.

Customer Service
Transparency
Build StagePost-Construction
Construction End DateMarch 2019
See all answers
1 comment
True Value Homes
True Value Homes A.True Value Homes
  • Verified customer

Great Construction and Superior Customer Service

published

A very friendly and supportive team to work with. This is my first house and True Value Homes is very helpful throughout the whole process, from color selection till handover. Since I was busy with my work, True Value Homes kept me posted timely on the progress of the constructions via email. Thank you to Mark, Amy, Maddy, Tina, Leisa, Conor and Natalie. Any questions I had were answered promptly and any issues were solved quickly. I am very satisfied with TVH and recommend it to anyone who are looking for a builder for their houses.

Customer Service
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateFebruary 2019
See all answers
1 comment
True Value Homes
True Value Homes A.True Value Homes
Home Builders

Find out how True Value Homes compares to other Home Builders

Know better, choose better.

Compare all
T Wong

T WongMelbourne

  • 3 reviews
  • 1 like
  • Verified customer

Great Work and Customer Service

published

This is our second house built with True Value Homes. Absolutely recommend them to anyone. They are easy to communicate with, will answer all your questions, and whatever issues you have, they will get onto them straight away. Everyone is super friendly and approachable, including the managers, Jason and Vince, and site supervisors, Rob and Connor. They are very honest and up front with the cost and they build your home like their own.
Every stage of the build was checked by our independent inspector and he was so impressed with the quality of both houses, and never had any concerns. Love our new house and thank you to everyone from True Value Homes for doing a wonderful job.

Customer Service
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateNovember 2018
See all answers
1 comment
True Value Homes
True Value Homes A.True Value Homes
Yusak

YusakMelbourne

  • Verified customer

Thank you for building our dream home!

published

True value homes is always helpful throughout the stages of pre-, during, and post- construction. The house was built carefully and the quality is excellent. There is no significant issue prior, during, and after construction so far. Any issues that we had were solved quickly and professionally. In addition, There is no hidden fee! very satisfied with TVH and definitely recommend TVH for anyone who want to build their houses

Build StagePost-Construction
1 comment
True Value Homes
True Value Homes A.True Value Homes
  • Verified customer

A 5 stars experience sharing

published
Build StagePost-Construction
1 comment
True Value Homes
True Value Homes A.True Value Homes
Andy

Andy

  • 4 reviews
  • 3 likes
  • Verified customer

Brilliant build process and quality!

published
Construction End DateOct 2018
1 comment
True Value Homes
True Value Homes A.True Value Homes
  • Verified customer

Thank you for building our home!

published

We were looking for a reliable builder to build our dream home while we were in overseas. We were impressed with their excellent client-oriented service. We were given comprehensive guidance on how to build our house. The quality of their work is excellent and we were always kept update during the construction process. We highly recommend True Value Homes. They take care client's need from the beginning till the end of the construction.

Construction End DateOct 2018
1 comment
True Value Homes
True Value Homes A.True Value Homes
  • Verified customer

Amazing experience

published

Being our first home, True Value homes has made this such an amazing experience. The craftsmanship of the build has been outstanding with next to none issues. The finishes have been great and the support team have been superb. Jess, Amy and the customs support team have always responded so quick with emails and calls. Also with rob and Connor being the building supervisors they have made this process so smooth for us. I will always recommend True Value to others and we will be definitely be building with them in the future. A massive thank you!

Construction End DateAug 2018
1 comment
True Value Homes
True Value Homes A.True Value Homes
Home Builders

Find out how True Value Homes compares to other Home Builders

Know better, choose better.

Compare all
  • Verified customer

First Home Build - Easy & Stress Free

published

There was nothing but smooth sailing with TRUE VALUE HOMES. Being a first home buyer i found their customer service great from start to finish. The quality of the service is excellent. We had a great team supporting us who were attentive & responsive to our needs & queries.
A huge thanks to Rob, Amy, Jess, Nat and Paul and to the entire team at TRUE VALUE HOMES for your support and outstanding work.
As for the overall experience in building our home with TRUE VALUE HOMES, it was great and we would highly recommend them to anyone that wants a quality home.
Keep up the good works TRUE VALUE HOME!!!

Construction End DateJul 2018
1 comment
True Value Homes
True Value Homes A.True Value Homes
elizabethed

elizabethedMELBOURNE

  • Verified customer

Great people

published

True Value Homes is very good company with excellent people working there.
I built my first house with them the process is very fast and smooth. Their customer service is excellent with email reporting each week and each stage during the construction.
The building speed is fantastic, I never expected that the construction is finished in 7 months. As all of my friends told me that building a property can be very slow.
The workmanship and build quality of your property is good and well managed.
Many thanks to True Value Homes and the lovely people working there.

Construction End DateAug 2018
1 comment
True Value Homes
True Value Homes A.True Value Homes
Lilli

LilliPoint Cook

  • Verified customer

Excellent service and quality!!!

published
Construction End DateAug 2018
1 comment
True Value Homes
True Value Homes A.True Value Homes
  • Verified customer

Mid build, amazing experience

published
Construction End DateOct 2018
1 comment
True Value Homes
True Value Homes A.True Value Homes
Natalie

NatalieGreater Melbourne (Outer), VIC

  • 2 reviews
  • Verified customer

Highly Recommend this Builder!!

published
Construction End DateFeb 2018
1 comment
True Value Homes
True Value Homes A.True Value Homes
  • Verified customer

TRUE VALUE HOMES- business name speaks for itself!!!- deserve more than 5 stars ratings!!!!

published
Construction End DateAug 2018
1 comment
True Value Homes
True Value Homes A.True Value Homes
Home Builders

Find out how True Value Homes compares to other Home Builders

Know better, choose better.

Compare all
John. P

John. PAltona Meadows

  • Verified customer

A dream come true!!

published
Construction End DateMay 2018
1 comment
True Value Homes
True Value Homes A.True Value Homes
  • Verified customer

Quality, trust & open communication.

published
Construction End DateAug 2018
1 comment
True Value Homes
True Value Homes A.True Value Homes
Susan M

Susan MAU

  • 2 reviews
  • Verified customer

The best customer service

published

They built our house on schedule and I'm quite happy with the customer service. They listened to the customer and gave good explanation with things that I didn't know about building. They were also flexible with the customized request for building. The email reply was fast responded and they fixed the things that I reported straight away within a week.

Construction End DateFeb 2018
1 comment
True Value Homes
True Value Homes A.True Value Homes
  • Verified customer

THANK YOU to all staff at TVH. LOVE our new home!

published
Construction End DateMay 2018
1 comment
True Value Homes
True Value Homes A.True Value Homes
Roscoe

RoscoeMelbourne and Sydney

  • Verified customer

Great build in Werribee

published

The construction of our new home was managed well and the attention to detail on the construction and finishing work was excellent. The communication process was continual and easily understood. This was combined wit regular site visits to assist with understanding of any issues that arose and decisions that needed to be made. The hand over process went smoothly thanks

Construction End DateFeb 2018
1 comment
True Value Homes
True Value Homes A.True Value Homes
See all True Value Homes reviews

Questions & Answers

IUKB

IUKBasked

Hi I am trying to go ahead with TVH to build a house for me but I am just wondering if I can go to the colour studio to see what is on offer.

No answers
Per

Perasked

Do you quote on building based on our plans and planning permit?

1 answer
True Value Homes
True Value Homes A.True Value Homes

Hi Per,

Thanks for your question and I sincerely apologise for the delay.

Currently we are running a promotion that includes a 12 month price freeze, so get in quick before the offer ends.
In regards to a fee, our structure is simple it is the lesser of $1000 per month or the then current retail build price.

If you have any further questions, please do not hesitate to contact us at info@truevaluehomes.com.au

Have a lovely day :)

Kind Regards,
True Value Homes

Sudin

Sudinasked

Does TVH offer a price freeze like other builders?
Also what is the fee if the land title is delayed and the contract surpasses one year?

1 answer
True Value Homes
True Value Homes A.True Value Homes

Hi SID,

Thank you for contacting True Value Homes. We offer a one year lock in contract :)
If there are delays, the price can vary from project to project. Our friendly sales consultant will be able to guide you through. Please give us a call on 8390 1233 or email info@truevaluehomes.com.au

Please do not hesitate to ask if you have any further questions. Have a great day.

Iva I,
True Value Homes

Get an answer from our members and True Value Homes representatives

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.