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Trupanion

Trupanion

5.0 from 5 reviews

Reviews

5.0

5 reviews
5
(5)
4
(0)
3
(0)
2
(0)
1
(0)
  • Value for Money
    4.8 (4)
  • Transparency
    4.8 (4)
  • Customer Service
    5.0 (4)
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Jude

JudeSydney, NSW

  • 3 reviews

Highly Recommend

published

My pup was only 8 months old when he actually ate a disposable razor during the night! Fortunately he was alright after a trip to emergency vets. Of course this left us with a very substantial vet bill. Trupanion were amazing and paid 90% of the bill. Their communication during the process was excellent and they were so lovely to deal with expressing genuine concern about my pups accident. I pay an excess which works well for me keeping the monthly cost down. My claim also went through quickly. I have been with other pet insurance companies in the past but Trupanion wins hands down and I would highly recommend them

Transparency
Customer Service
Value for Money
Claim MadeYes
Claim Resolution Time<1 week
Number of Pets1 pets
Pet Type(s) InsuredDog
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Pet Insurance Sceptic? Try Trupanion

published

I have been with Trupanion for nearly six months and have a dog with allergies, Trupanion meets 90% of the costs and are very easy to deal with and very quick to complete claim requests. Very easy to set up, my claims take a few days to process. I am very happy I went with them as I was a sceptic!

Transparency
Customer Service
Value for Money
Claim MadeYes
Claim Resolution Time<1 week
Claim ApprovedYes
Number of Pets1 pets
Pet Type(s) InsuredDog
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Shilpa

ShilpaSydney, NSW

Quickest pet insurance claim approved!

published

One of my cats recently got bittenby another cat resulting in a $1300 bill but Trupanion was amazing. Not only did the customer servce rep email the claims form within minutes of me speaking with her but the claim was assessed within a day and the payment ot my account turned up just as quickly! Trupanion covered 90% of the claim and kept me informed of receiving my claim, its assessment and payment details.

Transparency
Customer Service
Value for Money
Claim MadeYes
Claim Resolution Time<1 week
Claim DateMay 2020
Claim ApprovedYes
Number of Pets2 pets
Pet Type(s) InsuredCat
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Pet Insurance

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Cassie

CassieSydney, NSW

  • Verified customer

Best Pet Insurance Ever

published
Transparency
Customer Service
Value for Money
Claim MadeYes
Claim Resolution Time1-2 weeks
Claim DateOctober 2019
Claim ApprovedYes
Number of Pets1 pets
Pet Type(s) InsuredDog
See all answers

Excellent for top cover, have paid me quickly for claims and very helpful

published

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