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Cannot unsubscribe or close the account
Is this some kind of a network marketing scam?
To buy a simple product in their website I have to agree to be consulted by a consultant. What kind of a user experience is that?
So I choose not to and tried to close my account but there is no option.
There is also no way to subscribe from their emails. The unsubscribe link in emails do not work
And there is not way to contact the company UNLESS YOU SEND THEM AN ACUTAL MAIL IN POST!. Yeah so they do their best not to be contacted.
Purchased in September 2021.
Lost their product & guarantees
Their products are no longer as previously reliable anymore breaking much more easily and the lifetime guarantee is so expensive to claim on your behalf. It’s a convoluted process and takes months and months for any claims to be processed let alone shipped to you. There is no longer any foreseeable value in them.
Purchased in January 2020.
Zero Stars for zero care given
Customer service is horrific, there is no number to call to ask about anything, as a customer or a 'consultant' which i accidently stumbled across after buying a kit for $349. 3 months later it reduced by $100 to only $249 so I enquired to obtain a credit in lieu of the difference as I joined so recently prior to the new offer. I was treated like a number at best. I have never come across such a money hungry, overpriced, slowest deliveries ever, non responsive, non empathetic or care factor zero, tactless, unapproachable, impersonable and unhelpful company on this planet. Good riddance to Tupperware forever and a day. It's beyond ridiculous and I hope they go bust one day!
Purchased in July 2021.
Tupperware, very disappointing
My former wife bought two large rectangular very expensive Tupperware containers. When they were supplied the lids were so tight and difficult to attach that the boxes were unusable. She approached the agent who said perhaps they will loosen and fit eventually if you keep trying. She would not replace them. They have sat useless in a draw for twenty years. Today I tried again to fit the lid and it just split. Very disappointing, so much for the famous Tupperware warranty.
Purchased in June 1992 for $90.00.
Ordered 30th April 2021.
Sent confirmation order 8th May 2021.
No tracking details.
Order never arrived.
Consultant couldn't get an answer.
Tupperware Australia refuse to make contact.
Over $100 out of pocket.
Avoid this company.
Purchased in April 2021 at Tupperware for $100.00.
I placed an order in July 2020, canceled because the shipping was a month! so its October 7, 2020 and after 20 emails they have yet to refund my CC even after they emailed me back and STATED they would refund September 17th Yelp!!! Do not buy from them!!! and that's the email below!!!
Thank you for contacting us and giving us the opportunity to assist you
My apologies for the time it has taken us to get to your email
We deeply apologize for the delay in responding to your inquiry as per research the refund has been processed to the CC****5972 For the amount of $125.99 please let us know if you have received the mentioned refund.
Please feel free to contact us if you have any additional questions
Purchased in July 2020 for $126.00.
Have sent several emails and had no response apart from initial auto responses. Very disappointing will not purchase Tupperware again. Lids broken, seal replacement and lid replacement all cost well over $200. Customer service is almost non existent.
Purchased in July 2020 for $200.00.
Thanks for the reviews.
I am very pleased I read the customer reviews before paying the $12.95 postage fee to get a replacement product. My expensive large microwave dish with lid is defective with bits of plastic coming off it and bubbling. Have looked after it for the last 2 years but now it is not fit for use. N o point paying the postage fee after reading people's comments. Will not be purchasing Tupperware again. It used to be a fabulous product and in fact I am still using items that I got 40 years ago. Yes, like many others off to,Kmart or Ikea for my kitchen ware.
Tupperware used to be a great product with great after sales service BUT NO MORE!!! My wife tried to get a new lid under the lifetime warranty (which is a joke by the way) and she had nothing but problems. There is no such thing as after sales service anymore and the product is nowhere near what it used to be. Poor materials that break or breakdown far to quickly. But like anything, nothing remains the same.
So its GOOD BYE to Tupperware for me as there are other more superior products than Tupperware!!
Purchased in January 2020.
Awful customer care
They state open 8:30-9pm but are closed. I placed my order may 15th it’s now July 8th and I have yet to get most of my order. No way to contact anyone to get an answer. All of my party orders shipped separately to me with terrible packing slips making it extremely difficult to figure out who gets what.
Purchased in May 2020 for $200.00.
Disappointing - Tupperware Modular Mates Labels
I purchased new labels for my Tupperware Modular Mates.
The clear labels have black coloured writing (font) and are supplied on a white background. You peel the label off the background to put it on the clear modular mate container.
On sticking a label to a container I'm extremely disappointed.
Tupperware marketing department has changed the label font size to small and changed the text from all upper case to upper and lower case.
The result is once the label/s are adhered to the clear container the text is very hard to read.
I spoke to a ver...
Purchased in October 2019.
Micro Urban rice cooker a dud
I recently received a replacement micro urban rice cooker as the older version I had cracked. The lid is impossible to get off and I broke the base of the rice cooker when i used pressure to get the lid off. Very disappointed after waiting 2 months for the replacement
Utterly disappointed Tupperware customer
for many years have been buying and using Tupperware containers, boxes, etc.
I tried recently to exchange my 10+ years of rice despenser which I bought for SGD100 over. This is my first time asking for a replacement as I have taken good care of it and have been using it carefully. Reason why I need a replacement is because for quite a few months my rice despenser has not been able to keep away rice weevils and is no longer performing at its peak.
According to Tupperware lifetime warranty and philosophy, I was very, very disappointed to get bac...k my old rice despenser with two red stoppers to prevent weevils instead of adhering to what you claim when I first bought the expensive product. I can send pictures of the two red stopper and my 10+ years of old rice despenser for your reference. Believe my rice despenser is warped after 10+ years of usage and no longer perform at its current condition that’s why weevils entered the despenser. When I first bought the item, Tupperware did not say they will get stoppers to fix such problem otherwise why would I pay so much more for a simple rice despenser? This is dishonesty and cheating the consumer of her right! Please be honest to adhere to Tupperware claim and do not use such despicable methods of handling loyal customers request.
Questions & Answers
I have some very old tuppweware that has cracked lids. When on the warranty site the numbers come up not known what can I do
Put it in the recycling bin.
I had a Tupperware container that was in back of fridge . It was moldy. I washed in some and bleach. The bowl is fine but the lid that has ridges still smell like mold. I'll need a new one. Small bowl with white lid,comes in set of 4. Where can I buy?
Just don't smell it.
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