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Tupperware

Tupperware (page 3 of 5)

1.6 from 114 reviews · View Statistics

Reviews

  • Build Quality
    1.3 (30)
  • Value for Money
    1.2 (33)
  • Ease of Use
    2.4 (28)
  • Cleaning & Maintenance
    2.5 (25)
  • Hot Handles While Cooking Yes (2) · No (11)
  • Even Heat DistributionYes (7) · No (4)
  • Non-Stick Longevity
  • Non-Stick Quality
    1.0 (2)
  • Product Quality
    1.6 (26)
  • Return Claim MadeYes (24) · No (9)
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Tamara

TamaraSouth East Queensland, QLD

  • 6 reviews
  • 18 likes

High cost for little quality

published

Products are promoted as being under a “lifetime warranty” but the process to have a warped product replaced was excruciating.

I was made to pay $12.95 postage only to realise that even though I’d selected black, after payment, the replacement part was listed as “green lid” (this company is too tight-arsed to replace an entire item).

Honestly, go to Kmart instead. You’ll get better luck there if anything goes bust and at a much fairer cost.

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Haniak

HaniakSydney, NSW

  • 4 reviews
  • 5 likes

Service (-) 100%, money hungry (+) 100%

published
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LindyP

LindyPCanberra Central 2601, ACT

  • 3 reviews
  • 4 likes

Replacements under warranty

published
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Jenny F.

Jenny F.Perth, WA

Clear Mates

published

I am very disappointed in the clear mates sets I purchased last year. I had trouble getting the lids on when they first arrived, however I soaked them in hot water as advised and managed to get them on. However with use I still find the lids terribly hard to get on, the double action seal does not work as the lid is too tight. I will think twice before purchasing again. I have some Tupperware items that are 40 years old and they are much better quality than these new ones.

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Disappointed and feel ripped off.

published

I am super dissapointed, spent $280 on Santa Stashes (4 of them) to try and get some goodies. And I received 4 identicle stashes. Assumed at first maybe they were all the same but my friend ordered one and hers was completely different and it had such better items and quality things. Seemed she actually got the $200 worth of tupperwear for the $70 each and I didn't. Really unhappy and don't think I will be buying anymore Tupperwear if this is their treatment of customers.

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Eugenie

EugenieGreater Melbourne (Inner), VIC

  • 14 reviews
  • 7 likes
  • Verified customer

Disappointing - Tupperware Modular Mates Labels

published
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Mary

MaryGreater Melbourne (Outer), VIC

Micro Urban rice cooker a dud

published

I recently received a replacement micro urban rice cooker as the older version I had cracked. The lid is impossible to get off and I broke the base of the rice cooker when i used pressure to get the lid off. Very disappointed after waiting 2 months for the replacement

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  • Verified customer

Utterly disappointed Tupperware customer

published
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Carrie

CarrieGreater Melbourne (Outer), VIC

So much for lifetime warranty wont be buying anything again

published

The little chopper blade broke after only a few uses and just chopping onion...they want me to spend $25 on new centre bit and that's not under warranty...I will have to chuck whole thing out as the new blade will probably just snap again

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Wendy

WendyTeesdale

  • 10 reviews
  • 12 likes

Tupperware returns policy a farce!

published

What a joke the lifetime warranty for Tupperware! I went online, created an account, filled in details of faulty items and submitted it only to get an email back that all 10 of my items must be returned, then I have to pay postage for any items they may or may not replace for me. I have finished with Tupperware I will never buy another item!
You have lost another faithful customer! I will now purchase kmart modular mates at least I dont pay an arm and a leg for them and then get duped by the lifetime warranty!

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sel

sel

  • 3 reviews
  • 5 likes

lids don't fit anymore, have to pay exhorbitantly for a replacement under the "lifetime warranty"

published

3 of my lids have cracked and don't fit anymore, I've had to resort to using 2 rubber bands to keep them on each time i use them! but the "lifetime warranty" requires me to pay so much for the postage of sending the defective items in, and the subsequent postage of the replacement items, and even then it's not guaranteed that they'll replace my warped lids, and yet they won't even send back the original items if they decide not to replace them, that it's not worth it for me to even try. Clearly this whole system is designed to ensure that customers don't bother with invoking the warranty for defective items. Surely this is illegal?

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Ray

RayQueensland

  • 9 reviews
  • 11 likes

Ripped off!!!!

published

Over 12 months ago we returned faulty products for replacement to a sales person in Jimboomba
And we still have had no replacement.....
Not fair feel ripped off honour your warranty Tupperware

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Abbz

AbbzSouth Australia

  • 15 reviews
  • 5 likes

Great quality, easy to use.

published

Great quality water bottles (and other products too), hard plastic that’s durable. Lids easy to open. Different sizes available (500ml, 750ml, 1ltr and 2ltrs) lots of different colours and covers available.

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SPT

SPTPerth

Does not live up to it’s reputation ‘Lifetime Warranty’

published

I purchased the Tupperware salad bowl and use it only in the summer month. It was accidentally dropped on the kitchen floor and it cracked! I contacted the agent and was told it was not replaceable under warranty as it was an impact damage. I was most disappointed as I do not expect plastic to crack when dropped. I was not told about the weakness of this plastic material. As a result of poor quality product and customer service, I will not be buying their products anymore.

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Vicki

Vicki

  • 10 reviews
  • 2 likes

Tupperware is more than storage - Oven, Microwave, Fridge & Freezer!

published
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Replacement parts

published

Very happy with my claim it came very quickly was sent emails to tell me it was packed & also one that it was being delivered the next day! However one container came broken I rang up warranty department & within 3 min she said another one will be sent out straight away! Couldn't be happier I have Tupperware in pantry fridge freezer & handbag!!

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Toni N

Toni N

  • 2 reviews

This is a great product. Will continue to buy Tupperware.

published

I have many Tupperware items. I found the lids on the purple containers would not seal properly but these were replaced under warranty. The rice cooker is brilliant it cooks rice to perfection. And my steamer is great for vegetables. I have to admit I am addicted to Tupperware.

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Outstanding customer service

published

I recently contacted Tupperware about replacing some old lids from the freezer to microwave range that I purchased over 10 years ago.
Melissa from customer service contact centre assisted me with my request. Her level of service was truely expectional. Melissa was very helpful, friendly and extremely delightful to deal with. Just wanted to thank Melissa for replacing me lids & bases in the end to ensure they fit correctly.

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Kmack

KmackShepparton

  • 7 reviews
  • 5 likes

Micro Urban - Wonderful

published

I recently purchased the Micro Urban. We are a family of 6 and i now steam my vegies in the microwave without the horrible mircowave taste in minutes. Its so simple yet delicous. Easy to cook pasta and rice in just minutes also. I nornally suck at cooking rice but now my rice is perfect everytime!! I absolutely love it!! 5 stars

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Customer Service Unsatisfactory

published

All my lids for the freezer containers have perished. The agent said she would follow it up and I was to come back 2 weeks later with the containers. This I did but she said Head Office was too busy to respond to her query. The lids have also changed shape since me purchasing mine in the 90s in another country so there was no guarantee that they would be replaced. Would have been helpful if she had let me know to save myself the wasted journey. Judging from the reviews, I will not bother to pursue this any further as it is was very clear what the outcome would be and where this was heading. What is clear though, is that I will never buy tupperware again as I have had other issues with other items and the lifetime guarantee is not accurate.

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Questions & Answers

Yvie

Yvieasked

does the white tupperware beetroot keeper stain red with the beetroot?

2 answers
Lee
Lee

Yes, don't buy it.

leptobrama
leptobrama

So what if it does?

Narelle F.

Narelle F.asked

I have some very old tuppweware that has cracked lids. When on the warranty site the numbers come up not known what can I do

1 answer
leptobrama
leptobrama

Put it in the recycling bin.

Dawnmarie O.

Dawnmarie O.asked

I had a Tupperware container that was in back of fridge . It was moldy. I washed in some and bleach. The bowl is fine but the lid that has ridges still smell like mold. I'll need a new one. Small bowl with white lid,comes in set of 4. Where can I buy?

1 answer
leptobrama
leptobrama

Just don't smell it.

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