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Tupperware

Tupperware

1.5 from 159 reviews · View Statistics
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Reviews

1.0
4 reviews
5
(0)
4
(0)
3
(0)
2
(0)
1
(4)
  • Build Quality
    1.3 (3)
  • Value for Money
    1.3 (4)
  • Ease of Use
    1.7 (3)
  • Cleaning & Maintenance
    1.7 (3)
  • Hot Handles While Cooking Yes (1) · No (2)
  • Even Heat DistributionYes (1) · No (2)
  • Non-Stick Longevity
  • Non-Stick Quality
    1.0 (2)
  • Product Quality
    1.0 (2)
  • Return Claim MadeYes (4) · No
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Coral
CoralGreater Melbourne (Metropolitan), VIC

Lifetime warranty? Only if you pay- return policy

published

I have 5 items that have split over time and need replacement. I emailed the company and this is my reply.

Hi,
You will be charged $3.95 processing for each item you send back to us
You will only be charged $9.95 if you have proof of purchase to cover the cost of postage to send a replacement back to you.
If you don’t have proof of purchase you will receive an Evoucher to the value of the item/part Claimed only.
Unfortunately we don’t except walk ins everything will need to be send back to us.

Add on the postage cost to send it to them and you pay so much you are essentially buying the replacement item.

Purchased in September 2014 for $150.00.

Build Quality
1/5
Value for Money
1/5
Ease of Use
1/5
Cleaning & Maintenance
1/5
Non-Stick Quality
1/5
Product Quality
1/5
Incentivised Review No
Hot Handles While Cooking No
Even Heat DistributionNo
Non-Stick LongevityLess than a month
Return Claim MadeYes
Jenna H
Jenna HPerth, WA
  • 2 reviews
  • 3 likes

Horrible Company!

published

Terrible terrible service. Send an email- zero response, no way to phone to get help. And the cost of replacing products now is ridiculous and you may as well shop local. Don’t be fooled by their promises. The product quality has drastically declined, and the fee’s to process replacement doesn’t even cover the original cost of the item. They’ve managed to weave around the legalities of changing their procedures by saying we still offer ‘free’ warranty we just charge postage and fee’s to replace.

Purchased in June 2021 at Tupperware for $450.00.

Build Quality
1/5
Value for Money
1/5
Ease of Use
1/5
Cleaning & Maintenance
1/5
Non-Stick Quality
1/5
Product Quality
1/5
Incentivised Review No
Hot Handles While Cooking Yes
Even Heat DistributionNo
Non-Stick LongevityLess than a month
Return Claim MadeYes
Kermit
KermitThe Mallee, VIC
  • 2 reviews
  • 2 likes

No-longer a great product with 'lifetime" warranty...

published

I have been a loyal Tupperware purchaser for 25+ years. I would have held more than a dozen parties and spent 1000's on the 'Fantastic Plastic'.
The recent changes to the Warranty claim system is appalling! Having a loyal customer pay $3.95 for an item to be returned for replacement, then pay $$ for postage to return the broken item to Tupperware, then pay $10 for postage to have the new items sent to me is disgusting.
Then we have the new 'loyalty program' of Bronze, Silver & Gold membership!
What a joke!
I think I'm done with Tupperware.

Purchased in July 2021 at Tupperware for $1,000.00.

Build Quality
2/5
Value for Money
1/5
Ease of Use
3/5
Cleaning & Maintenance
3/5
Incentivised Review No
Hot Handles While Cooking No
Even Heat DistributionYes
Non-Stick LongevityLess than a month
Return Claim MadeYes
Brett
BrettSydney, NSW

Warranty service non-existant

published

I ordered a Fry Pan which arrived with a scratch on the non-stick surface. I've emailed their enquiries email several times with absolutely no response. My consultant has submitted a discrepancy but has also had no response.

Looking at the reviews here it seems this is a pattern.
Unfortunately I would not recommend buying from a company who ignores its responsibility.

Purchased in January 2021.

Value for Money
2/5
Incentivised Review No
Non-Stick LongevityLess than a month
Return Claim MadeYes
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Questions & Answers

Yvie
Yvieasked

does the white tupperware beetroot keeper stain red with the beetroot?

2 answers
Lee
Lee

Yes, don't buy it.

leptobrama
leptobrama

So what if it does?

Narelle F.
Narelle F.asked

I have some very old tuppweware that has cracked lids. When on the warranty site the numbers come up not known what can I do

1 answer
leptobrama
leptobrama

Put it in the recycling bin.

Dawnmarie O.
Dawnmarie O.asked

I had a Tupperware container that was in back of fridge . It was moldy. I washed in some and bleach. The bowl is fine but the lid that has ridges still smell like mold. I'll need a new one. Small bowl with white lid,comes in set of 4. Where can I buy?

1 answer
leptobrama
leptobrama

Just don't smell it.

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