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Tupperware (page 5 of 5)
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Tupperware-Not even 1 star!!
I loved Tupperware for their products and was happy to pay more for their "lifetime warranty" and "Free" replacement of products that are worn, torn or damaged. Last month I claimed 11 items one of them was a lunchbox, and after one month I received the items and the lunchbox is only the base without the lid when there was no option to choose one without the other; the photo of the product showed the complete container (box and lid). In addition, I spent $26.00 plus GST delivery fees...so much for their Free Replacement Policy!!! This is Tupper...
Read moreware's way of stopping customers claim damaged items and dihonouring the LIfetime Warranty Term. I will not buy Tupperware products again because it is cheaper to throw away damaged items and buy other good brands from stores that would cost less without the delivery fee.Product is great. Person selling it ..terrible.
My daughter hosted a party in October. Tupperware rep. Was untidy, unapologetically late showed product in corner when open space provided. No contact details on sales slip and no delivery date given. Although our payments were taken immediately from bank, our products were not delivered until after several calls, texts and messages later, my daughter went and picked up the order herself and delivered to people over six weeks later,driving from Drouin to Colac Vic. 4 hour return trip or we may still be waiting and the order was a large order in...
Read moredeed. So the Tupperware person already had her money from sales but couldn't be bothered delivering.Thanks Immogen Barby for your bad Tupperware experience,will think twice next time,and glad I never booked a party with her.
EasterAU
- 5 reviews
- 14 likes
Tupperware's warranty costs $8 minimum in shipping
For years Tupperware have espoused they guarantee a FREE replacement for any damaged, broken or worn Tupperware. Now the only way to get a 'free' replacement is to pay a minimum of $8 for shipping a replacement to you. That's a very convenient way to stop consumers from claiming their 'guaranteed replacement'. Very stingy Tupperware, very stingy!
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jayshu
- 11 reviews
- 25 likes
Free replacement items under lifetime guarantee now much harder to get and old contracts not being h
Beware when buying Tupperware - their old promise of just giving your cracked and broken Tupperware to a representative to have it replaced at no cost at all, as was the case for any bought before March this year, is no longer being honoured.
They want to charge you for the postage for the replacement pieces - totally at odds with the terms and Conditions that we all bought under prior to March this year.
2 comments
I believe that their process is illegal. I have spoken to legal aid who said they are breaking their contracts. a good story on ACA is what is needed.
Cary
- 6 reviews
- 17 likes
Tuppeware failure. Zero stars
Zero star rating for service, honesty and integrity.
Like so many people we have a cupboard full of Tupperware, When it fails to seal or it breaks or whatever the problem, one expects the "lifetime warranty" to be honoured.
The service department in Western Australia has been closed. It seems that the service has also been closed.
Coming up to three months we have been waiting for one lid to be replaced.
"We didn't have a meeting this month, I couldn't get to the meeting this month, I have been busy with my kids".
Finally the clincher. "Th...
Questions & Answers
Yvieasked
does the white tupperware beetroot keeper stain red with the beetroot?
Narelle F.asked
I have some very old tuppweware that has cracked lids. When on the warranty site the numbers come up not known what can I do
Dawnmarie O.asked
I had a Tupperware container that was in back of fridge . It was moldy. I washed in some and bleach. The bowl is fine but the lid that has ridges still smell like mold. I'll need a new one. Small bowl with white lid,comes in set of 4. Where can I buy?
Details
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jayshu
The other problem too, is that when you're filling in their on-line form, you have to pay the $8.80 BEFORE you know whether or not they require you to send the items back. Given that some of them are ...
Read morebulky, that could amount to quite a bit. All in all a very unsatisfactory process. I can't see how it's legal as they are clearly breaking contracts entered into with people at the point of sale re simply returning the item to a demonstrator for a replacement. Please everyone, tell everyone you know about this rip-off and encourage them not to buy Tupperware.