Used to be worth the cost
I never used to mind paying the high cost of Tupperware knowing that I could claim on the lifetime warranty when it broke (which is very common!) I will not ever buy it again now that you are expected to process the warranty claim online and are expected to pay ridiculous amounts in postage. There are many other products available now that are just as good a quality at a fraction of the cost.
Purchased at Tupperware.
The price doesn’t reflect the quality! Arctic Large Serving Centre Review
I was wanting a dip and serve tray for ages, after lots of searching I found the Tupperware Arctic Large Serving Centre & thought it was perfect & although it was expensive, I thought, my past Tupperware items were great quality, so the high amount will be reflective in the product!!! Upon receiving it, I was highly disappointed...it seems to be a really cheap plastic/material used, not like the previous ones made, as I’ve seen older ones like this, which are much better quality! The concept is great, but the dip lid was near impossible to get ...on!! And the cover, barely holds...meaning if you transport it, good luck with the serving tray lid and the contents inside, actually staying in!!! I would have thought with the price tag, that it would have been great quality and made better!!! I just appears that the quality has gone down but the price is still high!! I don’t mind paying for great quality...but Tupperware...you charge exorbitant amounts, but your quality isn’t like it use to be!!!
Purchased in April 2020 for $74.00.
I was at a Tupperware party on August 18, where I took some items for replacement. I AM STILL WAITING.
The consultant is Annie Shearer from Albury, the last time I spoke to her she said it could take a couple of months. I believe there are still outstanding items from a party a couple of weeks before . It is now three months. I have containers in my pantry with plastic bags in them, and also two that need total replacement. How much longer?
Not what it used to be
Had some Modular Mate lids to be replaced. I was not impressed at having to pay for postage to send them to Tupperware. Also, in the past they used to have a lot of old stock suitable for replacement. Now my Modular Mates colour is unavailable and goodness knows what I would get instead. I have decided to source replacements from overseas where the range is better. Tupperware Australia were not helpful with their 'take it or leave it attitude' and the cost of the products is very high. It's sad to see a good company sunk so low.
Tupperware is more than storage - Oven, Microwave, Fridge & Freezer!
The Tupperware cookware has really impressed me every time I make my favourite dishes - satay and vegies with tofu or chicken, seafood marinara bake and red curry chicken and vegies - all in record time and with very little fuss. In the same dish I prepare the sauce base, then add the meat and microwave, and then the vegies and microwave. I can pop the finished meal straight into the fridge to be eaten as leftovers. From time to time if my empty-nester household has too much food in the fridge, I can pop a couple of elastic bands around the T...upperware dish and then put the meal straight into to the freezer for future use. On the odd occasion, I use my Tupperware dishes in the oven as they make it so much easier to clean up afterwards. The main thing to watch is not to use the Tupperware on the stove top or put it into a conventional oven over 250 celsius.
Very happy with my claim it came very quickly was sent emails to tell me it was packed & also one that it was being delivered the next day! However one container came broken I rang up warranty department & within 3 min she said another one will be sent out straight away! Couldn't be happier I have Tupperware in pantry fridge freezer & handbag!!
This is a great product. Will continue to buy Tupperware.
I have many Tupperware items. I found the lids on the purple containers would not seal properly but these were replaced under warranty. The rice cooker is brilliant it cooks rice to perfection. And my steamer is great for vegetables. I have to admit I am addicted to Tupperware.
Outstanding customer service
I recently contacted Tupperware about replacing some old lids from the freezer to microwave range that I purchased over 10 years ago.
Melissa from customer service contact centre assisted me with my request. Her level of service was truely expectional. Melissa was very helpful, friendly and extremely delightful to deal with. Just wanted to thank Melissa for replacing me lids & bases in the end to ensure they fit correctly.
Micro Urban - Wonderful
I recently purchased the Micro Urban. We are a family of 6 and i now steam my vegies in the microwave without the horrible mircowave taste in minutes. Its so simple yet delicous. Easy to cook pasta and rice in just minutes also. I nornally suck at cooking rice but now my rice is perfect everytime!! I absolutely love it!! 5 stars
Snails Pace Replacement
Being a fan of Tupperware for decades and having a pantry that looks like a Tupperware catalogue. For the 1st time after many years I finally decided to replace a number of the failing lids and claim on the lifetime warranty offered with Tupperware. Online, yep, made this easy or so I thought.
Only being able to add 1 line at a time for the same product too clunky and slow, I lost my claim list during this process as I don't believe I was able to save my list only to have to start again. Also some on my Lifetime Warranty items were no longer a...
I purchased the water bottle and container set at a friend's online party. After growing up with Tupperware I knew it was a good product, that lasts, so I was excited to get my order. However the containers don't close properly, the lids have changed shape despite only hand washing and 2 of the 4 bottles leak. I won a prize at the online party which I also never received. Am so dissapointed with the purchase and wish I had kept my money.
Wow wow wow
The Tupperware Micro Pressure Cooker is fantastic. It's made of steel and encased in Tupperware and yes it goes in your microwave. 10 minutes for a cake, 20 minutes for Risotto and 30 minutes for lamb shanks, Forget about the slow cooker and old fashioned pressure cookers that weigh a tonne! Dinner is now so quick and easy, as well as a sneaker little cake for morning tea :) Life time warranty also.....laughing!!!
6502 Ultra Pro Large Rect Cover Cosmos Charcoal
We purchased this item with the oven dish, we were advised that this oven set was high quality and totally oven proof. We had used the combination of the dish & lid together in the oven for roasting on several occasions with no issue. We used the lid for roasting vegetables in the oven at 200c and smelt a burning smell coming from the oven. When we opened the oven black smoke enveloped the kitchen. The lid 'welded’ itself to the bottom of the oven and the vegetables were scorched by the molten Tupperware. We made a claim to Tupperware regarding...this issue and they have dismissed it. Apart from the fact that the expensive ULTRA PRO lid is completely deformed our oven's interior has been damaged by the molten Tupperware. The item was not as stated and the warranty service is poor.
great customer service
Having had my tupperware for at least 15 years, 10 of my lids were cracked. I spent quite a while submitting my online claim and was told I had to send all the lids in. Living in Queensland, I was a bit perturbed that I would be without lids for 4-6 weeks, so I called Tupperware who kindly waived the need to send in the lids. Excellent customer service.
I've purchased the mandolin that Juliennes, cuts, slices and dices. My wife lost the guard of the mandolin blade and they sent me one for free, free postage to replace it. The mandolin works a treat and the blades are ridiculously sharp. very glad to have the guards resupplied. Great service and product.
Must be a breach of consumer law?!
My review is similar to others where I've been using Tupperware for many years, and spent a good few thousand dollars over those years. Unfortunately it seems the more recent products are of a lower standard and gone are the days of it lasting for years. My last 3 purchases have needed to be returned through the consultant and my most recent purchase, the same. Now with the change of process where you have to send the faulty products at your own cost and with the inconvenience of going to the post office which is far from ideal, why is it sudde...nly ok for customers to pay postage fees? It seems from a profit perspective on their returns, Tupperware will do well out of this change, as I don't have the time to get to a PO during their opening hours to stand in queues. Nor do I think it's fair the customer pays for this in their own time and dollars. Feedback from others also indicates they are rejecting replacing the items. Unfortunately it seems they will lose out on future business as I certainly won't be buying any more from them. I don't understand why they think this change is reasonable and as far as I'm concerned they have sold their product to me with a 'false' warranty which surely is breaching consumer law? Well done Tupperware, you just lost a long standing and once faithful customer.
I bought Tupperware for years because even though their products break, they always promoted their life time warranty. In the past I have given my broken items (mainly the lunchbox lids) to a demonstrator and they were always replaced. Mind you, I had to either wait for someone to have a Tupperware party or try and find a representative myself, which I never did. Also I had a demonstrator tell me once that people often feel guilty when they try and claim the warranty at a party, so they end up buying more products at a party to compensate!! A...nyway in 2015, (I waited for the next party), a lunchbox lid and base (which was 2 years old) broke and the demonstrator said I had to make the claim online. When I went online, the website said I had to return the items at my own cost for Tupperware to assess and then they would decide on my claim, but I should note that if it did not meet their warranty standards, they would not return my items! I was appalled by this! They were going to take my items and there is a chance they wouldn't honour the warranty AND not return the broken items??! I rang customer service and they said because I only had 3 items they would honour the warranty without the need to send the broken items to them. She said that the website says this to ensure that people don't dishonestly claim products. Tupperware, wouldn't it be easier to give the faulty item to a demonstrator to ensure there is no dishonesty and also avoid the $8 delivery fee?? Anyway, I paid the $8 and received the products about 4 weeks later. I would certainly not buy Tupperware again and am hoping that the replacements I received don't break as it would not be worth spending another $8. It is far better to buy the cheap ones that the kids will love and buy them new ones when they eventually break.
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