Tupperware

I have 5 items that have split over time and need replacement. I emailed the company and this is my reply.

Hi,
You will be charged $3.95 processing for each item you send back to us
You will only be charged $9.95 if you have proof of purchase to cover the cost of postage to send a replacement back to you.
If you don’t have proof of purchase you will receive an Evoucher to the value of the item/part Claimed only.
Unfortunately we don’t except walk ins everything will need to be send back to us.

Add on the postage cost to send it to them and you pay so much you are essentially buying the replacement item.

I have been a loyal Tupperware purchaser for 25+ years. I would have held more than a dozen parties and spent 1000's on the 'Fantastic Plastic'.
The recent changes to the Warranty claim system is appalling! Having a loyal customer pay $3.95 for an item to be returned for replacement, then pay $$ for postage to return the broken item to Tupperware, then pay $10 for postage to have the new items sent to me is disgusting.
Then we have the new 'loyalty program' of Bronze, Silver & Gold membership!
What a joke!
I think I'm done with Tupperware.

Purchased rice cooker. Lid melted in microwave in which could have caused more damage to a house as smoke cane out of the microwave. Made a claim through Tupperware first to be rejected as they don’t cover melted items. Than reviewed and claimed approved but I had to pay delivery fee. Lid cane without insert and I have emailed Tupperware and no response. Never would this product.