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Ordered my tyres on Tuesday than I got the email they had arrived Thursday and waited a day with no call so rang the selected tyre fitter only to find only one tyre had been delivered and that I had to chase it up with tyre sales. Than rang up tyre sales and got the run around saying it was the freight companies fault and they would ring me back that day never happened still waiting for my tyres do yourself a favour and just order them through A tyre shop once they have youre money they dont care Will never use them again !!!!
- Verified customer
Dunlop Grandtrek PT3 from Tyresales
I was not sure about buying tyres online. As one of my friends did purchase I was tempted to do the same as the cost was much lower than buying from the store for a similar quality tyre. But Tyresales provided all what is required along with fitting, wheel balancing and aligning all inclusive.
Tyres arrived much earlier than indicated. I could get it fixed by BCS Workshop in Mulgrave the day I wanted. I must thank staff at BCS Workshop for scheduling this with in few hours.
Service has been good. I would wait for few months before i comme...
Purchased 4 tyres after being assured that i would qualify for free wheel alignment from my selected fitting station but after my payment was received by Tyresales i was notified that i would not qualify. Not happy with what i consider to be misleading and deceitful sales practice.
They lost my tyre!
I ordered 4 tyres to be fitted in the regional town of Moruya. The tracking app showed the tyres had arrived at another town, about half an hours drive from Moruya. They stayed there for a week until I chased them up. I was initially palmed off with a stock email that they were “in communication with the delivery company”. After the weekend I got on to them by phone and was told only 3 tyres had arrived at the other town. They were trying to find the 4th tyre. As it seems they were trying to find it for over a week, I am guessing that they were...arguing with the delivery company over whose fault it was. In the meantime they left me, the customer in limbo. In the end they settled to have the 3 tyres delivered to the fitter so that I could at least replace my 3 worst tyres. I will need to go back again to get the 4th at a later date. It seems they didn’t have customer service in mind.
Unsatisfactory Customer Service
After paying $300+ for 4 Goodyear 245/75R16 it was a shock to find one of these had the serial number removed and a split in the side wall. Photos and email sent explaining that I was not very happy about this. Phoned customer service and was told they could not locate any in Western Australia and a refund or replacement tyre from Sydney was the only option. Well after making two calls these were available at both locations here in Western Australia. Unsatisfactory customer service and will not use or recommended tyresales again.
Much better than expected
I generally distrust anyone associated with the automotive industry. Car Dealers are up there with Politicians, Divorce Lawyers and South Australians as people never to be trusted. I can't stand car mechanics and have little to no confidence in tyre salesmen. However, it pains me to type this that my recent tyresales.com.au experience was quite good. My Hankook tyres were cheaper than expected, included a free wheel alignment when fitted and the entire process was smooth with no issues. A week later i am still expecting something to go wrong. Maybe more of an insight on me than anything else. Thank you tyresales.
Tyresales.com.au the easy way to shop
Purchased a full set of BF Goodrich KO2 A/T tyres for my Toyota FJ Cruiser through Tyresales.com.au and couldn't be happier. The site is easy to navigate through and they have a large range of tyre brands and sizes for all vehicles and you can choose a tyre fitter close to home at a time that suits you. Communication with Tyresale was easy and service was fast, will recommend Tyresale to everyone looking to buy new tyres and will definitely use again. Very happy customer.
looking for tyres ,they were very helpful
i found it very easy to find what i wanted ,also very impressed with the range that they had in stock also the prices were very good it was also great to get the people that i wanted to fit my tyres for me at no extra cost. I found that the service personal were very helpful.
- Verified customer
Great price, fast service.
We have used tyresales twice now. They are a much better price than tyre stores. Every day you check there is a different special on there. Large variety of brands and sizes. Fast delivery and fitting options. Have recommended to many friends who have used them.
I needed a set of tyres BUT I envisaged not needing them for another 12 mths.
Scenario , New LandCruiser , Factory fit tyres, GVM modification , Screwed up alignment.
Perfect recipe for shortened life span of tyres.
Search on line for the best Tyre at the cheapest cost, Hello Tyre sales.com.au.
Choose the brand and size, complete order and checkout ( Very Easy ).
Tyres delivered to my choice of who the fitter will be, ( Discount for arranging my own fitter ).
You can use the recommended place if you want at no extra fee.
Ring Fitter and have the tyres fitted, balanced ,and realigned.
All accomplished in less than 1 hr....I called several competitors who Claime to match or better the price but none could, Game set and match , well done Tyre Sales .com.au I'LL BE BACK.
Tyresales selling old stock as new.. sorry I like fresh tyres not old ones
I would not recommend Tyresales and would not be buying from them again, as 3 out of the 4 tyres were 15 months old, the last one was great being only 8 weeks old.
Not happy paying for new tyres and getting old stock.. where were these tyres sitting so long before being sold?
I find tyres lose their grip in the wet after 5 years, and hence replace them once 5 years old, so 20% of the tyre life is already used up.
I have been buying tyres for 35 years and have never come across new tyres that were fitted which were older than 6 months old.
Great service and price
I bought 4 Goodyear tyres for $259 each. My local Beaurepairs Tyre centre quoted $389 for the same tyre.
Tyresales kept me informed of delivery to the fitter Transtate Tyres in Belconnen ACT. Transtate were friendly and accommodating. I'm very happy with the price and service from both Tyresales and Transtate Tyres
First time user of tyresales.com , I will be going back .
Easy to order the product and book fitment .
I just told tyresales what I wanted and where I wanted them put on and they did everything.
I received emails and a call (from the fitters) and it was all done in four days , would have been three but I was busy .
Did I say great price , I saved $300 in relation to two other quotes I had .
All perfect until 1 week later.
Order placed online after I did my research, delivery was quick to the fitment center and it is smooth to organize install and at end after the tyres put on my car I was soooooo happy as quality of the product was better than the original and the purchase is smooth as........ until a week later, they decided to put my tyres on special and now $100 cheaper!!!
Not a happy customer and my suggestion to everyone if you wanna purchase from tyresales.com.au, DO NOT purchase at full price until they have your tyres put on special or else you are risking a price drop any moment.
Convenient affordable tyre service
I ordered 4 new tyres from the tyresales.com.au website. The site is easy to navigate. In a few steps you can pick and purchase tyres which are delivered over night to my nominated fulfilment centre of my choice. Then i chose a time and date for the install. To easy and I saved some $$
- Verified customer
Terrible Experience - Errors all around and poor customer service
Terrible experience. Tyres sales sent incorrect tyre size, followed up and was offered one poor replacement option and zero compensation for error. Resent better tyres after negotiations, but delivery was extremely delayed and had to follow up numerous times with no urgency, customer service did not appropriately follow up or prioritise the issue despite their error in the first place. Extremely disappointed given that i am an existing customer with good experiences in the past. Unlikely to recommend tyre sales given my experience this time.
Have used the Tyresales website to order tyres many times now. I have found the ordering process to be very simple. You are kept up to date via email from ordering to delivery. Delivery is free and very fast. There are payment options including paypal. You can choose a tyre fitment centre in your area who notify you as soon as the tyres have arrived so you can organise a time for fitting which is included in the purchase price. Tyre prices are so much cheaper than in stores. Good choice of tyres and sizes. I highly recommend Tyresales.
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