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Fantastic product and service!
The blinds were installed quickly and the quoting officer and installing were very professional - would definitely use UBlinds again if I require blinds installed
Internal shutters are divine!
U blinds were referred to me by my neighbours and having checked out the workmanship I I decided to contact the company. Amy did the quote for zip blinds on both front and rear decks, external shutters on the northern louvers and internal shutters on lounge and bedroom windows. I was hesitant at first with the internal shutters due to cost and was going to use roller blinds however Amy did a cost comparison after suggesting that the shutters would highlight my home.. Im so glad I went with her suggestion. Damian and his offsider were great at i...nstalling all the products and the finished project was everything that Id hoped it would be. My only suggestion would be to keep the communication lines open to the customer .. a simple txt or ph call to let them know what is happening re any delays etc. Overall I’m extremely delighted with U blinds and wouldn’t hesitate in recommending them.
“” ABSOLUTELY FABULOUS “”
From start to finish ,my patio was transformed into a WONDERFUL OUTDOOR , INDOOR BUG FREE LEISURE ROOM. The installers were excellent and their workmanship, was Faultless. Wonderful service start to finish. Thanks again, Jodie, Matthew, and don't forget his off sider. Thanks. David
Be very aware!!
Absolute horrible experience with UBlinds. We had a UBlinds (QLD) consultant come to our home and measure an open space for plantation blinds and a bathroom window for fly screens in September’21. The consultant promised the plantation blinds would be available in 10 weeks and flyscreen in 3 weeks (before Xmas which was the reason we went with UBlinds over a competitor). Instead of having them come out twice, I told them to install the blinds and fly screens at the same time. After 11 weeks I called them to follow up and was told the blinds h...ad arrived and would be available the following week, (after they unpacked the shipping container) - 3 weeks later I finally got a call to organise the installation of both the plantation blinds and flyscreen (at this time I was advised both were available). However the Installer arrived on confirmed date with no flyscreen. I was told apparently the measurements were incorrect and therefore the warehouse withheld the flyscreen however failed to inform me of the change prior to install. Nonetheless the installer proceeded to install the frame for the plantation blinds only to realise the measurements were also WRONG- over 100mm too short and couldn’t complete the installation. Therefore my order was 100% WRONG based on the measurements that the UBlinds consultant took. I asked for a refund as it would take another 2+ months to get a replacement and didn’t want to risk further disappointment. The office staff had the owner call me as I was quite upset. The owner acknowledged the errors by the consultant and the protracted timeframe which were in excess of what I was told. He then went on to advise the following : 1) UBlinds do not supply flyscreens, rather they typically only change the mesh and/or act as an agent for complete sets of flyscreens (information omitted by the UBlinds consultant at time of measurement) and; 2) UBlinds would provide a refund ONLY if I did NOT share my experience on social media. He told me that the Retail Act allowed him to basically silence my experience/review/feedback if he were to refund me my deposit. I did not accept that as its completely inaccurate and am now having to take this matter to the QLD Ombudsman as I have not received a refund or replacement of my order and refuse to be silenced. He also told me he would sue me for defamation if I went down this route which again is only valid if I told non-truths or portrayed an inaccurate appraisal of events. Therefore the above is based on a true account of events.
I would not recommend U blinds
We recieved a quote for roller blinds in July, eventually installed late September, late October one of the springs in one of the blinds had broken. it took 3 weeks for one of their men to come and look and order new spring. when I rang end of November, i was told it was in warehouse - I'm still waiting for new spring to be installed!!
I was Very Impressed with the Initial Service with Jodi who came to our Home & measured up for our Blinds. The choices were endless. I appreciated the knowledge Jodi had with the blinds. She answered & advised with all my Questions, the process was so easy. Today a Lovley Gentleman Shane installed my blinds. Also very Friendly like Jodi. Plus my Blinds are absolutely Beautiful.
Thank-you! I highly recommend!
Thankyou so much, Would recommend!!!
A note to say thankyou to UBlinds for your trust on the installation of my two shutters. The installers were excellent and their workmanship was faultless. Would recommend your company and installers. Thankyou so much I really appreciate your trust.
Great product service and install
Great service from start to finish, Excellent service from Crystal who measured up and quoted - competitive price followed up by installation by Bjorn who was friendly and professional and cleaned up as he went.
This is the second time that we have used U Blinds and happy to reccomend them
Great product and service
Very happy with our shutters and the difference they have made to the rooms Not only do they look great they are easy to clean! Nigel was very helpful and experienced making the whole process easy. So impressed that I’ve decided to get shutters on more windows.
Relief for new home owner
Moving into a new house and trying to work out what blinds I needed seemed a daunting prospect. Thankfully Angela made it a very simple process.
Im really happy with the result and very grateful for all her help.
Don’t be fooled by the salesman
The salesman is prompt and informative. That’s where my positive review finishes. I will never use UBlinds again because of:
1. Delays in original installation 2. Further delay occasioned by new outdoor blind ordered because original blind doesn’t fit 3. Indoor roller blinds don’t roll up straight after a few weeks 4. Re-adjustment doesn’t correct blind rolling up straight and damage occurs to blind 5. Warranty to repair and readjust again not honoured when damage to blind occurs from blind not rolling up straight. Granted this was when we had...
Crystal was amazing and the shutters are simply stunning
Crystal was amazing and did exactly what we asked the shutters look awesome. They look so good we are looking at doing another lot. Crystal was so professional and listened To what was being asked of her.
Good sales representative
We have ordered a number of products from U Blinds (currently waiting on the last order) We are very happy the sales rep for our area Nigel Petrie), he communicates well, knows the product range on offer and offers helpful suggestions.
Amazing service and perfect products!
My experience with UBlinds was flawless! Everyone involved were so helpful and importantly my verticals look amazing. Couldn’t have been a better experience.
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