Reviewer Photos & Videos
I ordered the motorised Awning. Great service from the sales rep thea although I had to wait 2 months longer for installation than was first told. Great service from the installers Frank and Kieran. They were very helpful when I had an issue with the motion sensor and came as soon as they could and fixed the problem right away.
Shutters look amazing
Our shutters look amazing! One of those jobs where the outcome surpassed our expectations and looks fantastic. The salesman and installed were fantastic.
Absolutely poor salesmanship
1st contact, total lack of interest. Difficult to get appt for quote, late arrival. Rude from the moment we started quote. So much more expensive, with 50% discount. Definite decline.
Great plantation shutters!
U Blinds was an easy company to set up an free initial quote with. They came out on the 21st November, and the plantation shutters were installed on 24th Jan.
It was easy to pick the right options with the support of David who provided the quote, and Paulo installed the blinds promptly within 2 hours and was very thorough and friendly.
I would definitely recommend to friends.
Horizontal Outdoor Plantation Shutters
Really good experience from start to finish. Jess was polite, courteous and knowledgeable giving quote. Office advised status of our order and when installation would occur. Michael rang advising time of installation although there needed to be a change of time we were informed in a timely manner. We had horizontal plantation shutters installed by Michael and Darren on on extremely hot day. Nice job and cleaned up following installation.
Would highly recommend
our shutters look terrific
After an initial query , we were contacted by Jesse, who quickly made us confident of the product we would receive. We found U Blinds quote to be very competitive. The office lady was very attentive to my concern of wait time. With follow up texts following. Our installer Michael was courteous and very professional. And is a credit to the UBlinds company.
Belinda had a great eye for design and was very helpful with practical ideas. She knew and understood what works and what wouldn't. I found her to be pleasant and knowledgeable. Dino was very friendly and did a great job installing the blinds! Overall a great experience with U Blinds!
Full window louvres
We had some full length double width shutters installed and are very happy with the look, versatility, ease of cleaning. Special mention to our installer Paulo, who did a great job.
Installation of our shutter doors/screen
After some delays and communication break-downs Allyass was here yesterday to install our two small doors and a screen. This was his second visit as the original salesperson's idea of how to install the screen was simply not possible. That's life - sales sell and once the deposit is received that it where it ends for them - but not for the installers - in my mind they get the rough end of the stick! Hence the reason he needed to come back once the screen was re-cut to size. He went above and beyond to make sure everything fitted perfectly -...spent a long time at Bunnings before he felt sure the hinges he was buying were the correct ones and would do the job. He was extremely pleasant, patient and fastidious in making sure he did the very best job possible. In our mind he is definitely a "keeper"! Ublinds are lucky to have such a loyal, conscientious, hard working gentleman in Allyass. We look forward to seeing him again soon when he returns to replace a shutter blade he thought was not 100% OK. We have had a a few things from Ublinds and even though you might go through a few teething problems, the product is great and the installers exceptional. Both Allyass and Deano! Should we again need anything from Ublinds we will definitely be in touch.
As a return customer I am very disappointed with the service I received from U Blinds. Told blinds would be ready in 3-4 weeks , actually took 5 weeks and then only had half the blinds needed. Had to wait another 2 weeks for it to be finished. Numerous phone calls to office- promised they would call back. Very lucky to get a call back. Only redeemer factor the fitter Brendan did a great job.
Won’t be using this company again.
Very professional installer ‘Siva’. Did a great job and the shutters look great. Roller blinds installed on time but had to wait a bit longer for shutter delivery. Other than that, no complaints
Shocking customer service
I have used UBlinds a number of times and have been very happy in the past. This time a whole different experience. The guy came out to quote 1 blind and told me it will be ready in 2 - 3 weeks . I said 3 weeks at the latest as I’m going overseas. It’s now been a month, I leave for overseas Monday . I have called messaged and finally this morning someone rang me back with a bunch of lies. If there is one thing I hate it’s being lied to. Especially when they told me installer spoke with my father to schedule a time . How sad considering my father died ten years ago. Hopefully the installer turns up next Friday as my daughter will be here for it not me.
I wanted this for a long time
Had Frank and his assistant put in our plantation shutters arrived on time very friendly and professional, worked without any breaks with hardly any mess, very happy with the result, cannot stop looking at them.
I would like to say how pleased I am with the service from U Blinds. Paolo did a great job installing my shutters and they look fantastic. Would definitely recommend U Blinds.
We ordered custom made roman blinds through Ublinds - Central Coast recently. Although there was an a slight issue with part of the original order, our blinds are now installed and we couldn't be happier! They look fantastic! Many thanks to the team at UBlinds - from sales to customer service and installation. All staff we dealt with were very friendly, professional and prompt with returning calls and keeping appointment times. Special mention to Jim, State Manager of NSW, who personally came out to our home to rectify the initial problem and dealt with it immediately and also to Seva who did an outstanding job on the final installation.
Beautiful curtains and shutters
Lauren was very professional regarding the quotation and subsequent installation of the shutters. has some difficulty with the curtain rep which resulted in a delay to the installation.
Arthur performed the installation as a true expert with over 50 years experience 1
He also provided practical advice on the care and maintenance of the shutters.
Overall a good experience albeit a hiccup with changing personnel responsible for the curtains.
Would use U Blinds again and recommend them.
- Verified customer
not bad but still room for a little improvement
A bit suspicious at first in view of high% of 5/5 and significant % bad reviews. Can be difficult to contact after order placed and deposit paid. (not as bad as some competitors though!) Contacted Leanne Wren whose name appears in other Reviews and she got things moving) Very happy with finished shutters, only 6 weeks from order date to installation including Xmas break. Very,very good measure and installation in an old house where windows neither square nor horizontal - the fitting was excellent. Will be ordering more.
Questions & Answers
Shutters ordered & 50% deposit paid on March 18, 2020 for our apartment on Chevron Island. Rep Kerry Knight said Shutters were in stock but in containers & expected installation in 6-8 weeks. 4 weeks already gone bye & we have been unable to contact anyone to get an update. Please respond
I have a quote from your Brisbane office NS125790. I would like someone to write to me on email as i'm travelling and have no phone, regarding setting up an instalment date. Nigel was the guy I dealt with.
Regards Alan Cooper Carindale 4152
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