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U Blinds Australia

U Blinds Australia

4.1 from 772 reviews · View Statistics
See the Best Blind & Shutter Shops in 2021 as rated by Australians on ProductReview.com.au.
Listing monitored by U Blinds Australia

Reviews

  • Product Quality
    4.6 (18)
  • Return Claim MadeYes (0) · No (19)
  • Customer Service
    3.9 (20)
  • Warranty Claim MadeYes · No (23)
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Reviewer Photos & Videos

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Adrian
AdrianMetropolitan Adelaide, SA

Very happy with the product

published

Our awnings were looking very drab so decided to replace them. We selected the material we wanted but were told that that particular material was not available for at least four months so we asked them to call in with alternative ideas. We selected a dark green material that allowed you to see through it, which was great. We are now wondering if this was a mistake because if you can see through it, the sun comes in even more too. I think all will be well as sufficiently protective but won't know until the summer! The installer, Tim, was very efficient and did the job quickly. We also previously had indoor window blinds put in and just as efficient. Well done U-Blinds. Adrian 6th Aug 2021

Product Quality
4/5
Customer Service
4/5
Incentivised Review No
Return Claim MadeNo
Store LocationDulwich, SA 5065
Warranty Claim MadeNo
U Blinds Australia
U BlindsU Blinds Australia

Hi Adrian, Thank you for passing on your feedback. We are pleased to hear you have had a good experience with U Blinds. We do also hope your blind will be sufficient for the summer climate as well as the cooler months. Thank you the U blinds team.

Heather M.
Heather M.Metropolitan Adelaide, SA
  • 2 reviews

Excellent service

published

I’m very happy with my new plantation shutters and soft shades from U Blinds. Staff are friendly and communicated well about timelines and appointments. Mark and Dillon did the installation required navigating a rather high ladder in a stairwell. Couldn’t be happier.

Product Quality
5/5
Customer Service
5/5
Incentivised Review No
Return Claim MadeNo
Store LocationDulwich
Warranty Claim MadeNo
U Blinds Australia
U BlindsU Blinds Australia

Hi Heather, Thank you for taking the time to leave us your feedback! We are so pleased you are very happy with your new shutters and soft shades! We will be sure to pass your message on to our team! Thank you U blinds.

Good friendly service and the blinds look great.

published

Communication was good from measuring to installing, the blinds look good and do what they are designed to do, adding value to the home.

Product Quality
4/5
Customer Service
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
U Blinds Australia
U BlindsU Blinds Australia

Thank you for taking the time to pass on your feedback Maz! We are glad to have met your expectations and that your new blinds look good! Thank you, Ublinds!

Maz A
Maz ASouth East Queensland, QLD
  • 2 reviews

Pleased with the service & product

published

The blinds look great in our apartment. U blinds kept us fully informed throughout the whole process, keeping us up to date with install dates. Lisa organized for 2 installs as the shutters weren't quite ready in the first instance, which was really helpful. Pete, the installer was very professional, clean & tidy & really knows his job. Happy to recommend U Blinds.

Product Quality
4/5
Customer Service
5/5
Incentivised Review No
Return Claim MadeNo
Store LocationSunshine Coast QLD - by phone
Warranty Claim MadeNo
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FJR
FJRSouth East Queensland, QLD

Awnings and blinds have given us more options for outside - both Summer and Winter.

published

Lauren, initial contact, was knowledgeable and professional. Had some delays with supply and after some initial installation issues, guys worked hard to rectify and we ended up very happy with the end result.

Customer Service
4/5
Incentivised Review No
Return Claim MadeNo
Store LocationBrisbane
Warranty Claim MadeNo
Yogi and Sandy
Yogi and SandySouth East Queensland, QLD

We love our U Blinds! Our house looks so much better and more modern with them!

published

We arranged online to have our quote done. U Blinds were efficient in getting back to us quickly and Crystal was lovely when she came out to measure up. The blinds were installed very well by Peter and we are extremely happy with them. They have transformed the look of our house. So much so that we are now going to get them in all our other bedrooms. Thank you. :)

Product Quality
5/5
Customer Service
4/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Dee
Dee Greater Melbourne (Outer), VIC

Wonderful service

published

I ordered the motorised Awning. Great service from the sales rep thea although I had to wait 2 months longer for installation than was first told. Great service from the installers Frank and Kieran. They were very helpful when I had an issue with the motion sensor and came as soon as they could and fixed the problem right away.

Product Quality
4/5
Customer Service
3/5
Incentivised Review No
Return Claim MadeNo
Store LocationMelbourne
Warranty Claim MadeNo
U Blinds Australia
U BlindsU Blinds Australia
Shutters
ShuttersSouth East Queensland, QLD

Shutters look amazing

published

Our shutters look amazing! One of those jobs where the outcome surpassed our expectations and looks fantastic. The salesman and installed were fantastic.

Product Quality
5/5
Customer Service
4/5
Incentivised Review No
Return Claim MadeNo
Store LocationQLD
Warranty Claim MadeNo
U Blinds Australia
U BlindsU Blinds Australia

Thank you for taking the time to pass on your feedback. We are thrilled our products has surpassed your expectations and look great! We appreciate your support, Ublinds team!

Linda G.
Linda G.South East Queensland, QLD

Absolutely poor salesmanship

published

1st contact, total lack of interest. Difficult to get appt for quote, late arrival. Rude from the moment we started quote. So much more expensive, with 50% discount. Definite decline.

Customer Service
2/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
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Sophie G.
Sophie G.Greater Melbourne (Metropolitan), VIC

Great plantation shutters!

published

U Blinds was an easy company to set up an free initial quote with. They came out on the 21st November, and the plantation shutters were installed on 24th Jan.

It was easy to pick the right options with the support of David who provided the quote, and Paulo installed the blinds promptly within 2 hours and was very thorough and friendly.

I would definitely recommend to friends.

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Product Quality
5/5
Customer Service
4/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Daz
DazGreater Melbourne (Outer), VIC
  • 2 reviews
  • 1 like

Horizontal Outdoor Plantation Shutters

published

Really good experience from start to finish. Jess was polite, courteous and knowledgeable giving quote. Office advised status of our order and when installation would occur. Michael rang advising time of installation although there needed to be a change of time we were informed in a timely manner. We had horizontal plantation shutters installed by Michael and Darren on on extremely hot day. Nice job and cleaned up following installation.
Would highly recommend

Product Quality
5/5
Customer Service
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Wendi S.
Wendi S.Greater Melbourne (Outer), VIC

our shutters look terrific

published

After an initial query , we were contacted by Jesse, who quickly made us confident of the product we would receive. We found U Blinds quote to be very competitive. The office lady was very attentive to my concern of wait time. With follow up texts following. Our installer Michael was courteous and very professional. And is a credit to the UBlinds company.

Incentivised Review No
Return Claim MadeNo
Store LocationMelbourne
Warranty Claim MadeNo
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Lisa
LisaSydney, NSW
  • 2 reviews

Exceptional Service

published

Belinda had a great eye for design and was very helpful with practical ideas. She knew and understood what works and what wouldn't. I found her to be pleasant and knowledgeable. Dino was very friendly and did a great job installing the blinds! Overall a great experience with U Blinds!

Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Garrydougall
GarrydougallGreater Melbourne (Outer), VIC
  • 3 reviews

Full window louvres

published

We had some full length double width shutters installed and are very happy with the look, versatility, ease of cleaning. Special mention to our installer Paulo, who did a great job.

Product Quality
5/5
Customer Service
5/5
Incentivised Review No
Warranty Claim MadeNo
Kain Batty
Kain BattySydney Surrounds, NSW

Installation of our shutter doors/screen

published
Product Quality
5/5
Customer Service
3/5
Incentivised Review No
Warranty Claim MadeNo

Questions & Answers

Ray Malligan
Ray Malliganasked

Shutters ordered & 50% deposit paid on March 18, 2020 for our apartment on Chevron Island. Rep Kerry Knight said Shutters were in stock but in containers & expected installation in 6-8 weeks. 4 weeks already gone bye & we have been unable to contact anyone to get an update. Please respond

No answers
Deb McDiarmid
Deb McDiarmidasked

Do you deliver to Cairns Queensland?

2 answers
Fired Up
Fired Up

I would contact them for an immediate answer obviously

WGoldberg
WGoldberg

Their number: 1300 303 391

Alan Cooper
Alan Cooperasked

I have a quote from your Brisbane office NS125790. I would like someone to write to me on email as i'm travelling and have no phone, regarding setting up an instalment date. Nigel was the guy I dealt with.

Regards Alan Cooper Carindale 4152

1 answer
Fired Up
Fired Up

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