Placed the order for roller blinds with a promise of completion of the job in 2-3 weeks. This commitment was given in writing. I wanted it done in 2 weeks as I didn’t want to live in a new house in a new suburb that had trades working in the nearby houses so I called to know the status of the install as soon as I moved in. To my horror, I was informed that the install is still 3-4 weeks away and someone has informed me from the company (never received a call). So here I was getting the roller blinds installed 5 weeks after placing the order. The reason for 3 stars and not 1 is that at least the quality of the blinds is not compromised and they sent someone to cover my window with some paper shades for privacy for those 3 weeks of waiting.

Initial service was good but we were mucked about alot getting shutters fitted..taking time off work only to be told fitter had to return on another day.. meaning another day off work. Most frustrating. One of the shutters requires further work but no one has returned my request and since final payment has been made it seems no one is interested any longer.

Be very careful in Adelaide if you choose an outdoor bi-folding shutter. Measurements have at least 25mm gap top and bottom, do not look like a professional fit, pins do not lock in. They are not built sturdy enough to withstand any wind, when they break repeatedly Ublinds expect you to make an insurance claim. Very disappointing back up service even after spending $14000 with them. Would be a great product if they were built to fit and didn’t take 3 months to get here and you could rely on Ublinds warranty and service which falls very short. An expensive lesson learn’t, always read reviews.